Howden Insurance
Latest Reviews
I was recommended to Howdens by a friend.When I called looking for new car insurance,I spoke with Josh.He engaged with me fully was friendly,easy to talk to and arranged the best policy for me quickly,efficiently.Thanks Josh!-Much better to speak with someone directly rather than online!!
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Good services
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Today was the dreaded call everyone for camper insurance day, after calling 2 other very expensive companies first we finally found Howdens we spoke to Will Reid who was amazing with us very understanding and able to go through everything and get us an amazing deal. We will definitely be using you from now on and recommending you to everyone we know thank you from 2 happy clients from Gosport
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It was nice to speak to a real person, who was very helpful. Also, it was good to be phoned back when promised. Charlene, from St Albans branch, found car insurance for me that was cheaper than I had paid the previous year. Very happy.
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Very helpful and keen to help
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Reece at the Aylesbury branch was very helpfull when reveiwing my household policy, makeing sure I had the cover I needed and not the things I didnt. He rang back when he said he would so I didnt have to hang about.1I will be useing them again.
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Straight forward, no fuss, easy policy renewal
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Reece at the Aylesbury branch was very helpful and sorted everything out for me
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Kian was sure to provide the best quote possible. Excellent customer service skills
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Just renewed my car Insurance with Kane and it has actually gone down!
Very clear questions and instructions will definitely recommend. 10/10
Very clear questions and instructions will definitely recommend. 10/10
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Good help from Mathieu Chance at my local Alton office! Good service This is why you are my broker for years
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Competitive prices and easy to set up policy.
Contacted customer services with some corrections to documentation and issue was resolved very quickly by Emma and Matthew
Highly recommend
Contacted customer services with some corrections to documentation and issue was resolved very quickly by Emma and Matthew
Highly recommend
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So nice to actually speak to someone who was very polite and helpful.
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Excellent service from Mathieu Chant switching insurance when I changed my car. Howdens/A-Plan have always provided helpful service arranging motor and home insurance and I have no hesitation recommending their services.
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I have recently taken out home insurance with you. Lisa was very helpful and extremely pleasant. Everything went very smoothly.
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Howdens were helpful and positive throughout our conversation, got me a better deal than anyone else
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The whole process was quick and easy to navigate.
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I felt my previous broker was going somewhat stale on its service and, having had a suggestion from my car dealership that other customers had used Howden, and it having a local office, decided to give it a try. I was also needing a fast service for cover on the vehicle. Ray managed to arrange cover within 2 days at a substantial reduction to the premium quoted initially from another insurer. In view of the service provided, I intend switching to Howden as my other insurances come up for renewal.
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I couldn't have had better help with setting up my car and house insurance. Akvile Bruzaite was very thorough, helpful and explained exactly what was required and my options. I wish I had contacted Howden Insurance in the first place instead of wasting almost 3 days online and getting ridiculously high quotes. The whole experience was great, straightforward and quickly getting me the cover I required. Howden will certainly be the first company (and only) I would go to in the future for my insurance.
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Unfortunately after it took several attempt to get the two people I spoke to to confirm the terms of the policy in writing that they had agreed verbally.
Once I escalated this issue to a supervisor everything was dealt with swiftly and written confimation over and above what I had requested was swiftlly emailed over to me.
Happy with what I had received I placed my business with them, but sadly I then had to chase them 4 days later for the link they promised to send me so that I could download my documents.
Once I escalated this issue to a supervisor everything was dealt with swiftly and written confimation over and above what I had requested was swiftlly emailed over to me.
Happy with what I had received I placed my business with them, but sadly I then had to chase them 4 days later for the link they promised to send me so that I could download my documents.
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Better than I expected although telephones could be answered way quicker
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Easy to deal with, great Value for a modified vehicle
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I have dealt with James Hudson at Howden for a few years now and I highly recommend him. He is very genuine and through his wealth of knowledge he always gets me the best deals on my vans.
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I was helped today by a person called Matthieu Clark. He was extremely helpful and efficient in finding exactly the right policy for me but more than that he actually listened to what was important to me. I ended up with what I believe to be the optimum product for my needs.
Thank you Howdens/A-Pan for employing such caring people.
Thank you Howdens/A-Pan for employing such caring people.
Source: trustpilot.com
Contact was so straightforward
So refreshing to talk to a real human being instead of spending ages on the phone choosing options.
Alex the agent I dealt with was so helpful and called me back like he said he would.
Would definitely recommend Howdens, that’s how I found them by recommendation from my builder, who I believe got their details from someone else!!
Keep doing what you’re doing.
So refreshing to talk to a real human being instead of spending ages on the phone choosing options.
Alex the agent I dealt with was so helpful and called me back like he said he would.
Would definitely recommend Howdens, that’s how I found them by recommendation from my builder, who I believe got their details from someone else!!
Keep doing what you’re doing.
Source: trustpilot.com
