Howden Insurance

4.9/5 based on 61817 reviews
Latest Reviews
Good level.of information, very polite customer service, good.price
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Listened carefully to our requirements and found suitable solutions
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Great, quick and efficient service. Very friendly staff. Very good experience.
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They matched my lowest quote and the fact they have an actual place you can go to to talk to someone if need be is very rare these days, I will be using them again for quotes on my other vehicles.
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Our interface with your member of staff (possibly your Branch Manager?) was professional, informative and friendly. We understood the details of the alternatives available to us, and have come away happy with the policy we chose to purchase.
trustpilot.com
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The service was simple and easy and everyone I spoke to was very helpful.

Using Howdens resulted in a policy over 40% cheaper than I was finding in comparison websites, will 100% use again!
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Was super helpful in camper van insurance.
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I'm really glad I contacted this company, because the chap I spoke to was so helpful and I now have car insurance with a reputable company at an extremely affordable price. Big thank you Howden!
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It was so good to speak face to face with such, friendly, knowledgeable and such helpful staff.
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Helpful advice tailored exactly to my needs. We had just completed on a new house and finding insurance on an unregistered site was tricky, but the advisor worked through the options and came up with a great solution.
trustpilot.com
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I was helped out of a situation by the wonderful Luca. He was so patient but extremely helpful. Nothing was too much trouble. He talked me through everything thoroughly, and even waited on the line until the policy came through in full, so I could print it off.
I will definitely be insuring my car through Howden, when it’s up for renewal. Highly recommend this company.
trustpilot.com
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Great service helpful good communication
trustpilot.com
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We’ve been working with Shane Diamond at Howden Insurance for the past 7 years (previously known as A-Plan), and the level of service he provides has always been outstanding. Shane handles our public liability and home insurance, and we can honestly say that his support, knowledge, and genuine kindness make him an absolute pleasure to deal with.

What sets Shane apart is his attention to detail, his willingness to go the extra mile, and the way he explains everything clearly and confidently. He’s extremely knowledgeable and always takes the time to ensure we understand our options, which gives us peace of mind year after year.

We continue to renew our policies through Howden solely because of Shane’s excellent customer service. His professionalism and helpful nature have built a relationship of trust that’s hard to come by in this industry.

We’re now in the process of insuring our fleet of four vehicles with Howden as well - again, entirely because we know we’ll be in great hands with Shane.
trustpilot.com
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I have my existing motor insurance through Howdens & am in the process of changing my car. I notified them to amend my insurance & was contacted quickly by courteous staff, who effected the changes smoothly & efficiently. No stress at all, a rapid & simple process. Well done!
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quick and easy quote
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Having researched different companies via comparison websites (as the car renewal notice from my previous company had increased by 58% for no apparent reason!) a neighbour suggested trying Howdens for help. I explained my predicament to George who was very professional and helpful and changed the renewal experience from a nightmare into a calm conversation with a very pleasing result.
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Kimberley Phillips was very helpful in quoting for our home insurance and able to answer my questions quickly and efficiently. So much so I decided to accept the quote and we're now covered! Howden look after most of my other insurances and they give a very good service.
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Friendly and very helpful service
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Happy customer.. thank you.
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Great friendly service and attention
It was a very good service provided with attention to detail and very thorough and helpful customer care
trustpilot.com
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Just renewed my car insurance with Maria at the Welwyn office who I have dealt with many times over the years. Very polite and knowledgeable and made me feel at ease. Everything dealt with quickly and efficiently. Would recommend Howdens
trustpilot.com
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Very helpful, thank you
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Good phone contact
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Good costumer service 👏
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Great to deal with
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Latest News & Updates

Howden volunteers get their hands dirty to tidy charity gardens
05/09/2025

Staff at a Shropshire insurance broker have dug out their gardening gloves to cultivate a very special relationship with two local charities. Read article