Howden Insurance
Latest Reviews
“I recently renewed my car insurance through Howdens, and the process was smooth, efficient, and stress-free. Luana, was professional, responsive, and explained everything clearly. They managed to secure me a very competitive renewal, saving me both time and effort. Excellent customer service from start to finish – I highly recommend them.”
Source: trustpilot.com
You provided everything but the documentation was out of order and duplicating or overlapping.
For example 1.the receipt for payment was mixed amongst numerous policy documents when it should have been the first document attached to the letter.
2. The rems of business were differently stated twice.
Everything was just thrown into attachments. Without explanation or thought about sequence.
I do not wish to waste time suggesting how brokers should serve their customers
For example 1.the receipt for payment was mixed amongst numerous policy documents when it should have been the first document attached to the letter.
2. The rems of business were differently stated twice.
Everything was just thrown into attachments. Without explanation or thought about sequence.
I do not wish to waste time suggesting how brokers should serve their customers
Source: trustpilot.com
easy transaction and very helpful will use again
Source: trustpilot.com
The agent that answered my call I believe was Jamare Townsend as he sent me a letter via email straight after the call .He was extremely professional and was clear on what the policy included and what extras may be of benefit to me . I received the documentation very quickly and everything was as discussed . Couldn’t be happier .
Source: trustpilot.com
Professional, helpful and friendly team at my local branch who went above and beyond to assist with me renewal.
5 stars!
5 stars!
Source: trustpilot.com
Very straight forward very good customer service friendly & a great price quoted.. just need to send over my proof of No claims..
Source: trustpilot.com
Process was clear and concise from start to finish.
Source: trustpilot.com
Adam Woods at Howdens Birmingham branch has been so professional helpful and reliable to deal with over this last week. Nothing has been too much trouble and I wish all professionals were as good! It has been a pleasure to give Adam my business and he deserves a long and successful career as he demonstrates how great customer service matters and yields the results.
Source: trustpilot.com
Liam did a great job and upheld our expectations. A most pleasant individual. Even when insurer delayed kept us updated. Wish all companies had a Liam
Source: trustpilot.com
Jack in the Birmingham office was very helpful in helping me renew my car insurance. I had a couple of specific questions about my policy which he researched for me which meant I went ahead with my renewal - well done Jack
Source: trustpilot.com
Excellent service
Source: trustpilot.com
The consultant that dealt with my vehicle insurance
was a young lady,whose name is Sarah.
She was pleasant,helpful and very efficient.
She managed to get my premium lower than I had
expected.
I would not hesitate to recomend both Howdens and Sarah
was a young lady,whose name is Sarah.
She was pleasant,helpful and very efficient.
She managed to get my premium lower than I had
expected.
I would not hesitate to recomend both Howdens and Sarah
Source: trustpilot.com
Emma Stanton was very attentive and gave excellent service. Will use again and recommend
Source: trustpilot.com
Being able to discuss what I needed with a real person very knowledgeable and a very competitive price in all a great experience would highly recommend this company.
Source: trustpilot.com
My experience with Howden was quick,
Very pleasant and clear
Very pleasant and clear
Source: trustpilot.com
Customer consideration
Source: trustpilot.com
Good service and good price.
Source: trustpilot.com
Sorted all my new business insurance needs quickly and efficiently and a great price
Source: trustpilot.com
On behalf of my mother in law I wanted to say how pleased she was about her experience with a young lady called grace in the Alton office who helped with her home insurance. She was so kind and gentle with her and really made her day! Not enough thanks can be given to her as she helped an old lady not feel so old. Very impressed
Source: trustpilot.com
Always a good service, reasonable quotes and they value their customers
Source: trustpilot.com
My experience was relaxed as they had dealt with my sisters car insurance which made the whole process less stressful, would highly recommend this company.
Source: trustpilot.com
Great company been with them for years very helpful staff highly recommended.
Source: trustpilot.com
Very good customer care, communication, pacient and helpful with everything!
Source: trustpilot.com
Good attentive staff only to keen to help.
Source: trustpilot.com
Simple and easy to do
Source: trustpilot.com
