Howden Insurance
Latest Reviews
Howden makes everything easy, from renewing a policy to sorting a claim. Always friendly and efficient. And Kris saved me £150 on my car insurance this month, as well as giving me details of breakdown cover...
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Good service 👍
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The Agent Richard at my local branch was fantastic, patient and knew exactly what would suit my needs.
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Helpful staff, kept in contact
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I recieved a renewal email for my car insurance allowing me plenty of time to shop around for a good deal, as I happened to be an existing customer of Howden, I decided to walk into the Poole office as I am local. I was greeted by Thomas Houlding-Strachan which has been very professional and friendly , he clearly explained to me by giving me different quotations and helped me with the one that suits me best. Personally I prefer to meet a great when I'm purchasing a car insurance policy, where I am able to chat to a human being and ask any questions that I need to know. Thank you very much Thomas Houlding-Strachan.
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I had an excellent experience dealing with Howden, Sean was really very helpful and secured a better car insurance policy for me.
I will certainly come back to Howden in the future. Thankyou
Peter Gartside
I will certainly come back to Howden in the future. Thankyou
Peter Gartside
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Pleasant staff, good tailored advice for the cover required.
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My loss of a personal item was on 2 September 2024. I was devastated. I rang Howden Bromsgrove Insurance praying I would be covered on my flat insurance. It was s tricky situation as it was my denture lost in the home !!? Roberta talked to Ageas and after discussions I was covered. Such relief
Cost of new denture £900. I am now half way through the denture procedure. Roberta has kept in touch throughout and making sure the claim was going through ok. She even reminded me of the £100 excess I could claim back as I took out the excess protection. The last 2 months have been a challenge for me but Roberta helped me so much. Thank you
Cost of new denture £900. I am now half way through the denture procedure. Roberta has kept in touch throughout and making sure the claim was going through ok. She even reminded me of the £100 excess I could claim back as I took out the excess protection. The last 2 months have been a challenge for me but Roberta helped me so much. Thank you
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grate service
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The personal service and help we received at the Malvern branch from Ryan was excellent. He took the time to clarify our needs and tailored a package to meet them. We would be happy to recommend Howdens if you are looking for home insurance.
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Whilst my initial enquiry was made almost 2 months ago I was advised I didn't need to do anything at the time and that Roberta would contact me nearer the date when I needed to change my buildings insurance to unoccupied building insurance cover. As promised I received a call from Roberta nearer the time. Roberta was extremely helpful, polite and understanding of my circumstances. Several times she promised to call me back with information, and she always came back to me in a very timely manner, or on the day she promised to ring. I would have no hesitation in using this company again.
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Efficiency of staff. My email is playing up so would appreciate a paper copy of cover note
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Easy to pay through Liam today.
No extra cost for Harry removing T Spirit from my current car details.
No extra cost for Harry removing T Spirit from my current car details.
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Very professional customer service. This time was regarding updates on my liability insurance but wa
Hat is the most important all the time was in touch with me the same person (Patryk) - which make me important and I don't have to explain to new person what I need.
Amazing customer service.
Hat is the most important all the time was in touch with me the same person (Patryk) - which make me important and I don't have to explain to new person what I need.
Amazing customer service.
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Everything was explained very professionally and thoroughly...
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Chris at the Taunton Branch was brilliant, he explained everything so well. he is helpful, friendly and no question was unanswered.
an asset to your team
an asset to your team
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Excellent personal service. Happy to spend time fully explaining everything & sourced great car insurance premiums on both cars with a good saving on renewal costs.
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The agent was so helpful and took his time to get us a good price for my policy Callam was so accomodating.
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The telephone call I made was answered promptly by a friendly, helpful and well-informed person. When I called at the Newton Abbot branch later to complete the arrangement I was dealt with quickly and efficiently and again in a friendly and helpful manner.
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Always a professional, informed but friendly service from the team. Knowledgeable in their field and very helpful with some of the more complicated matters that arise. Roberta and Gemma in the Bromsgrove team really came through for me on home insurance and I would highly recommend their services as they take the time to go through everything with you which makes you confident you are making the right choice! Thank you ladies.
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Friendly helpful staff
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The initial call did not go well. As soon as I was put through to the person handled my request it was flawless
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Very helpfull
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It was good to be able to speak to a human from the start of the process
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Andrew Dean went above and beyond to help sort out our insurance
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