Howden Insurance
Latest Reviews
For numerous years used Howden Insurance (previously A-Plan), for car and home insurance. Recently when purchasing a new car they sorted out the changeover cover with speed and professional expertise in the Horsham office
Source: trustpilot.com
I already use Howdens for specialist vehicle insurance so thought I would give them a go for house insurance. I’ve been unable to obtain any competitive quotes before due to previous subsidence issues however Howdens found a policy that would cover everything and was a competitive price to my renewal. I have had excellent service from Callum at the Altrincham branch, answering all my many questions. He has continued to be helpful on another matter. I would highly recommend Howdens for both house and vehicle insurance.
Source: trustpilot.com
I found that our insurance was easy to renew and that there were helpful staff on the telephone who were able to answer any questions that we had.
I have already recommended others in our block to you for insurance
I have already recommended others in our block to you for insurance
Source: trustpilot.com
Helpful and patient staff
Was immediately attended to
Felt confident I was getting good advice
Was immediately attended to
Felt confident I was getting good advice
Source: trustpilot.com
Absolutely down to earth fellow i spoke to thank u so much and I will highly recommend to company
Source: trustpilot.com
Surprised at your request of our responses to be honest, I find this term a bit insulting.
I was very impressed with Howden's team support, answering questions and guiding, not influencing the client to identify what they required.
I made my contact having received a letter months ago, which I kept, as its message had the right appeal to me.
I was very impressed with Howden's team support, answering questions and guiding, not influencing the client to identify what they required.
I made my contact having received a letter months ago, which I kept, as its message had the right appeal to me.
Source: trustpilot.com
Welcomed into the store. Process straightforward and everything explained well, so I could understand. Pleased by the end to have saved some money.
Source: trustpilot.com
Friendly, Helpful, all the information at hand good price
Source: trustpilot.com
Had a long history with Nelson Jordan and am delighted that you have kept Karen Gordon on board. She is so helpful and efficient and cannot always get the lowest price but it’s worth paying a bit more for good service.
Source: trustpilot.com
Welcome from the moment I entered the office.
Detailed explanation of product offerings.
Written explanation with no sales pressure to purchase. “ Think it over and let us know of any areas that require explanation”
Returned a few days later. Product purchased.
Detailed explanation of product offerings.
Written explanation with no sales pressure to purchase. “ Think it over and let us know of any areas that require explanation”
Returned a few days later. Product purchased.
Source: trustpilot.com
Philip tried to match a on line quote I had, so delighted with his hard work to reduce my policy by quite a bit so stayed insured with Howden
Source: trustpilot.com
It was a much more pleasurable experience sitting in front of and talking to a person rather than doing this on-line.
The staff in the office were helpful and very friendly. A very satisfactory experience.
The staff in the office were helpful and very friendly. A very satisfactory experience.
Source: trustpilot.com
Great service,very well informed agents helped with every query I had and made the whole process easy,Emilia was great from start to finish,will definitely recommend.
Source: trustpilot.com
I can talk to someone personally and sort my insurance straight away instead of phoning and hanging on the phone. Best personal service. Well done.
Source: trustpilot.com
Outstanding customer service highly recommend no AI or robots pleasure speaking to Humans
Source: trustpilot.com
An insurance company who picks up the phone and you can speak to not press buttons and then placed on hold
Source: trustpilot.com
Your effort to regain my business after having lost it through a previous uncompetitive quote.
Source: trustpilot.com
Great communication easy listening
Simples
Simples
Source: trustpilot.com
Looking for insurance for campervan, went back to “old faithful” Howden, spoke to Louise Flemming, really nice and knowledgeable, came up with the best price, thanks Louise, 👍
Source: trustpilot.com
Early advice of household insurance renewal. I received a a prompt return call from Khadija and she dealt with my renewal in an efficient but also friendly way. I am very happy by the way I have looked after by Howden's High Wycombe Office.
Source: trustpilot.com
The team were helpful and patient when going through the process of setting up a new insurance policy.
Source: trustpilot.com
Ive been using Howdens Insurance for many years ..and go back year after year. Im always greeted like a friend...and Given good clear..easy to understand deals on my policies I have with them. A LOVELY woman called "Maria" from the Welwyn Garden City Branch..Ive spoken to a few times which makes my policies feel like a family...Maria was clear amd very professional in her words and helped on any queries I had, or change of circumstances... I will look forward to being with Howdens for a good while longer.
Source: trustpilot.com
Being able to actually speak to someone and not having to deal with it via the computer. As you get older you become less able to understand all the technology.
Source: trustpilot.com
A very considerate Marina Ortega was very helpful and knowledgeable in discussing my car insurance needs.
Source: trustpilot.com
Pieter was very polite and clear explaining everything to me .very helpful
Source: trustpilot.com
