Howden Insurance

4.9/5 based on 61811 reviews
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Howden's are excellent insurance providers because they are customer orientated.
I've been with a few providers before and they did not live up to Howden's 'customer first model', they had a better deal than the others without knowing what the other quotes were. The person on the phone was polite at all times and did not try to sell me something I did not want or need.
Highly recommended.
trustpilot.com
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Really great service as always from Howden - have be3n going to them for years - spoke to Melodi and Matthew this time for home and car - good quote, very friendly and efficient and all the paperwork sent straight away. Can’t fault and will be back.
trustpilot.com
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simple easy renewal howdens were competitive in price our home and contents ins is with them so moved this ranger insurance over to them.
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My car insurance was very easy and straightforward to renew, have previously been a long time customer so have tried them on this occasion and Nigel insurance advised was brilliant, on getting me the best deal
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Friendly staff, sorted out my needs, fast and efficient service
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Easy to talk to very helpful would recommend to family and friends to get a quote in future
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Easy process, slightly more expensive than comparable quotes but you can visit them which is a nicer experience than listening to random music on the phone for ages !
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Saved money
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They take all the hassle out of looking for insurance
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It is important to be able to speak to A PERSON direct and to have the information on paper. I came back to Howden Insurance for those reasons.
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Excellent service
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Very friendly staff who were not at all put out by ne asking for multiple quotes befroe I bought my van
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Thomas was helpful in getting the insurance I wanted definitely do busy again
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I was given a good price over the phone
And it was nice to speak to a local person I could hear clearly and understand
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Great communication
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I was in the unfortunate position of having my motor insurance cancelled abruptly and unexpectedly.

On contacting Howden I was given alternative comprehensive cover with speed, efficiency and complete courtesy!

I would like to name APRIL, DOMINIC (and previously SCOTT) at Howden for turning a very unfortunate situation into the epitome of excellent customer care!

I can't speak highly enough of them in going above and beyond to alleviate my frustration by swiftly providing alternative cover that meets my needs!

I would have no hesitation in recommending Howden to anyone looking for quality products delivered with excellent, professional care!

A special THANK YOU to APRIL for her professional, kind, empathetic and supportive manner on the phone all the way through the process. She called when she said she would call and did what she said she would do and produced a satisfactory end result which far exceeded my overall expectations...

...THANKS & BLESSINGS TO APRIL & TEAM!!
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Mosese was very helpful today with my home insurance policy. He explained the policy and what was covered. I have been with Howden in Ruislip many years and have found them polite and professional.
trustpilot.com
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was not happy about change off address charges but now they have amended them, very friendly staff, thanks again
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I continue to be very impressed with the excellent customer service that I receive from Howdens.
I was able to contact them easily.
The staff member I spoke to, Stephen Davis, was extremely helpful and friendly. He answered my query quickly and efficiently, and went above and beyond to make things easy for me. Thank you Stephen!
trustpilot.com
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I’ve used Howden insurance for a number of years to cover my horsebox. Last year I changed to them for house insurance. Reece has worked there for some years and always provides a personal and reassuring service. I would highly recommend both him and Howdens.
trustpilot.com
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Staff very professional and friendly. Process not too long, very thorough.
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The person I spoke to was helpful, informative and straightforward
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Very efficient and friendly service
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I cannot express enough how helpful and understanding the team at horsham are they have gone over and above and helped me considerably.
trustpilot.com
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Following a recommendation from a VW T6 forum I contacted Howdens for an insurance quote on a converted T6 Campervan. Tori Taylor was the agent who dealt with my quote and subsequently arranged the insurance. She was friendly, informative, knowledgeable, polite, and a pleasure to talk to. The quote included breakdown cover including abroad. and legal assistance, and was amazing. I did not hesitate to buy the insurance through Howdens. I cannot recommend them highly enough. 5 stars.
trustpilot.com
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Howden volunteers get their hands dirty to tidy charity gardens
05/09/2025

Staff at a Shropshire insurance broker have dug out their gardening gloves to cultivate a very special relationship with two local charities. Read article