Howden Insurance

4.9/5 based on 63866 reviews
Latest Reviews
Contacted me to remind me the policy was due , very helpful on the phone. Mr Simons
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The personal attention and genuine helpfulness of Martin.
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My husband and I received excellent service from the Carterton branch on 2 October. Cameron was extremely helpful and ensured that our insurance policies met our requirements. We were recommended to use Howden by a friend and can only say a big thank you. We too will now have no hesitation in recommending the company to our friends and family.
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Agent was friendly, helpful and provided the solution we needed
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I have had insurance through HOWDEN for car, motorhome, campervan and home at different times and would not hesitate to use them again. The customer service is first class. Always worth seeing if they can provide you with a competitive quote.
My review is based on taking out insurance through them AND claiming. They provided me with much needed support.
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Staff so helpful and thorough.
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Friendly approach making me feel comfortable and able to discuss my policies
Completing the requirements and giving me peace of mind
I also felt l could call and discuss any questions I might have in the future
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I got a quote for motor insurance a month too early. They remembered to contact me when the time was right. Incidentally it cost £200 less than the previous fee.
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The staff member I talked with over the phone was helpful, quick and informative. His manner was business like too.
My only small criticism was that he wanted my answer to whether I would go forward or not with the policy without me giving it some 48 hrs thought.
When my printer failed I asked for hard copy and it was supplied. Much appreciated.
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Rebecca was very helpful and patient
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So far, so good. Setting up a new policy was straight forward enough. I chose Howden's because of good customer service reviews. I have not needed to put it to the test as yet. Will see how the first year goes if the need arises. If I'm happy I will renew next year.
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Helpful staff
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Aimee was very helpful,informative and guided me through the process of car insurance renewal in a calm, pleasant,professional manner .
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The young lady who helped me was excellent and explained everything really well.
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I was unsure of what level of cover would be best for my campervan conversion All options were explored and I was very happy with the cover I went for
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is was very quick service
and the gentleman was very friendly and helpful
and it took only 10 mins
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It was very easy to arrange the cover before buying my new van. It was good to talk to a person at the end of the phone especially to make sure that the right modifications were given and later to make slight changes once I'd picked it up.
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Very informative about the Insurance we were taking out. Answered all our concerns and put our minds at rest.
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Great service very helpful and you can actually speak to someone
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The man on the phone,jamie.bloody great person to deal with
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Michelle has continued to serve as did before the amalgamation, Michelle is always efficient, friendly, courteous and pleasant.
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The use of Knowledge is Power. Luke Morley @ Howden is very good at answering your insurance questions to provide you with the best product to suit your budget. Additionally he will give outside advice to help you make the right decision. 5 Star
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Great service as always
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The person on the telephone was very polite and helpful answered all my questions sent the mails straight away
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Telephone manner, very good
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