Howden Insurance

4.9/5 based on 64074 reviews
Latest Reviews
My initial phone call was answered very quickly and by a knowledgeable handler. Was able to get quote for my camper conversion very quickly and at a price which was competitive
Went ahead with the camper insurance and happy with the whole
Experience
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Fair pricing and patient explanations over the phone
trustpilot.com
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Steve Davies responded quickly, explained the options that were the most cost effect for adding an additional driver for a three month period.
I always find the team here whether it is house or car insurance to be efficient and effective.
Using a broker saves me time, money and stress and has done ever since I first started using their services (a lot of years ago!)
trustpilot.com
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This is the first time I have dealt with Howden Insurance, Leamington.
Communication was excellent, both online and over the telephone.
Policy terms were explained very clearly and my questions were answered in full.
Thank you very much, Ted.
trustpilot.com
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I spoke with Nathan, who was exceptionally professional. He put me at ease with an understanding approach to the issue I was concerned about.
So often this is missing and I commend him on the way he dealt with me.
trustpilot.com
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Courteous, knowledgeable staff made it all so easy!
trustpilot.com
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They were able to provide us with a better quote for house insurance.
trustpilot.com
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Excellent service from start to finish.Justin the customer service advisor detailed all the options with patience and Excellent.
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Nice personal service and they listened and came back with a great offer suited to my "slightly" special vehicle.
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Friendly knowledgeable staff at a price I could aford.
trustpilot.com
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I found the lady very helpful and got me a fair insurance many thanks
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Great customer service. I dealt with Ed in Shrewsbury office. He swiftly found out my needs and went away to find the best quotes possible. He kept me updated on the process and informed me of what he was doing and why. Would highly recommend to make sure you are adequately covered at a good price.
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Local company ,great service and pricing
trustpilot.com
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Treated curiously and my multiple insurance requirement were handled extremely well.
trustpilot.com
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Well-priced car insurance.
Initially, quote wasn't as competitive as other quotes, but negotiated the price and cover to what I wanted. Agent very polite and not at all pushy; also very helpful and willing to customise what they offered. Only issue is problems logging onto their website to access digital documents.
trustpilot.com
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Always helpful staff
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I wanted a better price for home insurance , but that did not come to plan. I already have my car insurance with yourselves and have had for a number of years .
I was hoping to get a better deal in light of the situation
However that clearly was not given a priority in my case
Little bit upset a a ongoing customer .I may want to look elsewhere next year as I want a service but DO not want to pay over the odds for both !
trustpilot.com
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Tara was brilliant, our home insurance wasn't straight forward and she went above and beyond to sort it out for us. Brilliant experience and I would highly recommend Howdens to everyone. Thank you
trustpilot.com
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Thanks to William Reid, who spent about an hour with me organising car and home insurance, ensuring that the cover was appropriate and at a competitive price. Will be using Howdens again - excllent service and nice to be able to deal with an individual with the flexibility to discuss options.
trustpilot.com
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I have been with Howden (Bristol) for 12 months with car insurance. Whilst I did not renew with them this year, I would like to say how polite, professional and personable Hassan and James were. Thank you both for your courtesy and patience.
trustpilot.com
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We have been using Howden Insurance for our car insurance for a number of years now. Their service has been consistently excellent. The fact that you can call in our speak to representative over the phone makes all the difference. We did divert to an on-line option with another insurer because we use online service frequently. But on this occasion we found that option not at all user friendly and ambiguous, particularly with start finish times of cover. There was no option to speak to anyone and no way to clarify the information on the line. We went back to Howden Insurance. So, thank you Howden Insurance for the consistently excellent service.
trustpilot.com
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+
Gabja in Peterborough is very professional. Very thorough ,no rush . answered all queries . A pleasure to deal with .
Valerie Taylor
trustpilot.com
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So nice to actually be able to talk to a human being face to face after hours listening to muzak on the phone waiting for somebody to answer. The guys at Howden (especially Henry Hammond) dealt with all my queries efficiently and so much faster than I could do it. A real service-led organisation.
trustpilot.com
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Good service
trustpilot.com
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All sorted straight forward and a very good communication.
Well done.
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