Howden Insurance
Latest Reviews
Very good service, good communication helpful.
Source: trustpilot.com
Talked face to face with broker, and everything we need was pit in place
Source: trustpilot.com
We have used Aplan, now Howden, for many years for both home and car insurance, and found the quotes competitive while meeting our needs. Just as important , if not more so, we have found the staff extremely professional and knowledgable, providing a clear explanation of the insurance product on offer.
I visited the Basingstoke branch to renew our house and car policies and met with Alicia. Together we reviewed our current policies and the suggested alternatives were applicable. I was pleased to find the overall cost to be reduced while maintaining the level of cover required.
As an aside, I’m hard of hearing, and I was surprised, and impressed, to find they have a ‘quiet room’ should you need it.
I visited the Basingstoke branch to renew our house and car policies and met with Alicia. Together we reviewed our current policies and the suggested alternatives were applicable. I was pleased to find the overall cost to be reduced while maintaining the level of cover required.
As an aside, I’m hard of hearing, and I was surprised, and impressed, to find they have a ‘quiet room’ should you need it.
Source: trustpilot.com
We have used Howden Insurance for 30 years (formerly Aplan) and have always been extremely satisfied. We mainly use the Evesham branch and all of the staff go over and above to ensure we receive the best service and the insurance is what meets our needs.
We have recently insured a first car, Deborah Hacklett has assisted us and she has been amazing, explaining everything, answering any questions and ensuring our newest driver has the cover needed! Thank you Howdens Evesham, I would highly recommend!
We have recently insured a first car, Deborah Hacklett has assisted us and she has been amazing, explaining everything, answering any questions and ensuring our newest driver has the cover needed! Thank you Howdens Evesham, I would highly recommend!
Source: trustpilot.com
I have just purchased a new car so needed to arrange for the insurance. Spoke to Jack who from the start was helpful friendly and explained everything that I needed to know. Being able to speak to someone over the phone makes it a lot easier and also for you to understand the legality. I have used Howden for a while now and would recommend them any time.
Source: trustpilot.com
I needed specific ' help' with renewing my house insurance. There had been a small 'heave' issue 18 years ago & it was ALWAYS classed as ' Subsidence ' . I felt I needed to actually speak to someone about this . I'd used APlan 8 years ago for both my daughters first car insurance. So I decided to call in to the office again. SO HAPPY that I did . Miranda went above and beyond to help me . She patiently listened and then began researching the Insurance companies to cover my home . Great results , all my queries answered and my House Insurance renewed , at a great price too . Being able to sit there and go through each question, rather than on the phone ,was a massive reassurance for me too. Brilliant service . Thank you Miranda and all the team at Howdens .
Source: trustpilot.com
Thanks Nicole H from Solihull you really helped me out with my van insurance and made the experience seamless. We already have a policy for my private car that has been with A-plan/Howden's now for over 9 years keep up the good work.
Source: trustpilot.com
Great help over the phone, advisor was very knowledgeable
Source: trustpilot.com
Talking to a familiar person, the lady dealing with my insurance has been my advisor for many years.
An added delight was my premium was less than last year. Amazing.
Thank you.
An added delight was my premium was less than last year. Amazing.
Thank you.
Source: trustpilot.com
best price and polite
Source: trustpilot.com
Lewis was helpful, efficient and found me an appropriate and affordable policy.
Source: trustpilot.com
Howden’s arranged motor scooter insurance for my son and car insurance for me.
On both occasions, they listened carefully to our individual circumstances and in my son’s case even rang the insurance company to clarify parking arrangements which made a difference to the premium. This isn’t possible when relying on online-only companies.
We were both happy with the service we received. We might have shaved a tiny amount off by using an online broker but it’s worth it to be able to speak to someone face to face.
On both occasions, they listened carefully to our individual circumstances and in my son’s case even rang the insurance company to clarify parking arrangements which made a difference to the premium. This isn’t possible when relying on online-only companies.
We were both happy with the service we received. We might have shaved a tiny amount off by using an online broker but it’s worth it to be able to speak to someone face to face.
Source: trustpilot.com
Very helpful advisor and excellent price for home insurance.
Source: trustpilot.com
I could not fault the service I received. Howdens saved me £1,000 on my household insurance.
Listening, attentive and successful.
Listening, attentive and successful.
Source: trustpilot.com
All staff were very helpful getting my new car insured so i could drive it away that day.
Source: trustpilot.com
NICE STAFF WHICH MADE SETTING UP MY POLICY A JOY TO DO.
Source: trustpilot.com
Very very in-depth review of my situation breath of fresh air air
Source: trustpilot.com
After being recommended by friends I contacted Howden for our home insurance policy, Jack at the Birmingham branch was so helpful, friendly and made taking out insurance stress-free. He explained everything thoroughly which made me feel confident I was taking out the right policy for us. Would definitely recommend and will be contacting Howden for future business/car insurance policies we take out.
Source: trustpilot.com
amazing company any issue I've had they have been on top from get go kept me informed with every step and when came to renew best quote i had defiantly recommend
Source: trustpilot.com
I found that being able to speak to an agent without having to wait in a queue was very helpful especially as my policy isn't completely straightforward. I was given the name and contact details of the person who was dealing with me (Harvey) and was able to speak to him on several occasions to clarify any queries.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Friendly helpful service .
Much prefer talking to a human being to a machine.
Much prefer talking to a human being to a machine.
Source: trustpilot.com
The staff was very helpful and very friendly, we would recommend Howdens to anyone else that needs home or car insurance
Source: trustpilot.com
Fast and easy
Source: trustpilot.com
Online purchase no hassle
Source: trustpilot.com
