Howden Insurance

4.9/5 based on 71737 reviews
Latest Reviews
Made the process simple of insuring my husband's Kit car
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Pleased to have found Howden insurance in Malvern. Stephanie Pearce sorted my house insurance and Rob Byrd my business insurance. Was impressed with them both- helpful and professional and also patient as I struggle with the complexities and welcomed their help and experience to get a good straightforward result. Would recommend this firm and and will be returning next year to renew the policies.
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Insurance and pleasure rarely exist in the same sentence, but it just has!
Howden took time to really understand our house insurance needs and explain policy wording. I took time to dig about a bit on the internet myself but found nothing better (why would I when a specialist insurance broker is already on the case!). It was easy to get back to the same person at Howden and carry on our conversation. I understand our policy, I’m confident about future support if ever I need to claim and I’m happy to recommend Howden.
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Easy to contact. Kind, helpful person on the end of the phone. Took the worry out of it all
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An amazing good experience. Spoke to a present well qualified individual and received a product perfect for my needs
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James the young man I spoke too was very helpful and patient with me and put me at ease and explained things fully to me
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I got good advice from Caspar Thomas he find me the right policy for my car. We got through the documents on the phone effortlessly. Got a good price.
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I like the personal touch. Maria Ormester takes time to make sure you get the best deal to match our requirements. From experience so far a great firm
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Very helpful advice from your staff
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Aimee was fantastic, looked after me and explained everything thoroughly.
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Shuber always goes the extra mile and is friendly, professional and efficient. He understands his profession and is brilliant at what he does. I always ask for him as I trust he will do his best.
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Its nice to sit down and talk face to face
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Nice friendly helpful staff
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The important fact is you can talk to them on the telephone and most likely better any other quotes.
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Thomas Lansdell was excellent, he provided a great service and worked hard to get me an excellent policy - nothing but praise for his service!!
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Excellent face to face service in Lichfield, Staffs office.
Would highly recommend. All the staff in the office were helpful, polite, efficient and went beyond the standard service companies give today. Nothing was too much trouble. No jargon, no AI trash, no contacting china/india, just face to face with a real human in a real office.
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Very helpful ask all the right questions
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I have nothing but praise for George from the Eastleigh branch (Southampton) and his handling of an unusual request. Finding an Australian spec vehicle that was imported from the USA and not previously registered must have been intetesting.
He talked me trough the details he needed and in less than an hour came back to me with a fantastic quote.
I should point out that other specialist insurers could either not find the vehicle or told me that would be in touch over the next 48-72 hours !.
Fantastic service. Thank you George you will be my first port of call in the future.
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I am pleased to be back under the auspices of Aplan / Howdens.
trustpilot.com
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I was pleased that Peter listened to my request and found an insurance that fitted what I was looking for. Peters manner was very courteous and polite.
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I found the person who I spoke to very helpful and patient with me. And explained everything to me in terms I could understand.very very helpful. Thank you 🙏
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Easy to ring and have a person answer the phone , they got straight on with things , real old values, priceless in this day of online only stress
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Always great customer service and great value and knowledge for money
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Great place to get my kit car insured - have used them for 2 years now
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Jamare Townsend was so helpful. He was very knowledgeable and we will certainly use him again for future insurance.

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