Howden Insurance

4.9/5 based on 58421 reviews
Latest Reviews
Really nice helpful staff went through all my options and explained everything, also like the fact you can speak to someone instead of online forms & press this & that button 👍
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very good service from the staff member i meet
trustpilot.com
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The lady I speak to now her job very good service she told me all what I what about my car insurance
trustpilot.com
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Very helpful advice
trustpilot.com
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Initially very good. Then some difficulty in contacting the person I originally spoke to. Finally all sorted out easily.
trustpilot.com
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Very helpful and professional. Great deal.
trustpilot.com
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Excellent customer service and prompt attention.i would give the customer service 5 stars however I have deducted a star because I received a quote from another company which was 100.00 cheaper
trustpilot.com
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Quick call service. No waiting in a queue. Can actually call into the local branch
trustpilot.com
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Simple, straightforward and reliable.
Tasmyn completely took my headache away and as per usual, A Plan delivered!
trustpilot.com
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Informative. Staff friendly and helpful. Efficient. Lovely office!!
trustpilot.com
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Worked with Dominique on motor and house insurance, and her attention to detail was excellent. Great service, and always on hand when I need help.
trustpilot.com
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you were so helpful and quick with sending details of our Insurance
trustpilot.com
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Helpful informative and better price
trustpilot.com
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Excellent customer service provide by Brandon Wheeler at Howden Insurance Brokers, Basingstoke.

They listened to my needs and provided a policy that matched my needs, they weren’t the most competitive however the policy offered was fully inclusive of my needs. Will most certainly be discussing our other policies with them when renewal dates come around.
trustpilot.com
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Excellent service.
trustpilot.com
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It was really helpful to be able to speak to the insurance representative rather than on line purchasing. Car Insurance terms are so important to get right and there are a variety of options and have any queries discussed was so easy. Hard copy quotations were immediately e-mailed for consideration. The representative was professional helpful, listened and was easily contactable on the telephone - no long delays or vast time wasting pre-recorded options.
Finally the product suggested satisfied the customer requirement and was competitively priced. Excellent service
trustpilot.com
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I had various questions before modifying and then renewing the policy which were promptly and efficiently addressed. I was thus able to increase and improve my cover whilst actually reducing the cost. Very helpful and prompt service
trustpilot.com
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Very helpful and efficient service with everything clearly explained. Good and appropriate cover at a very good price.
trustpilot.com
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This renewal was significant as I like using a broker .

After moving house, I continued with the previous broker at a distance . However, this changed when the firm began to operate from a different place in the UK . Therefore, it was no longer offering the personal experience like before.

I therefore decided to transfer to Howdens locally. I wanted to make this choice. And to be able to continue to receive a personal service .
trustpilot.com
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Excellent phone call. Obtained good deal. Spoke to polite and understanding staff member. Will highly recommend!
trustpilot.com
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Very good price and helpful staff
trustpilot.com
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Very friendly staff My insurance using Howdens was lower than using comparison sites or the renewal premium offered by my present insurer
trustpilot.com
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Outstanding customer service. Good prices, saved money
trustpilot.com
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Competitive prices with full coverage as needed.
trustpilot.com
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Excellent face to face service, such a reassurance dealing with an actual human being,as opposed to an impersonal unreliable app.
trustpilot.com
Source: trustpilot.com
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