Howden Insurance
Latest Reviews
Once again A-Plan able to sort a problem at a good price.
Source: trustpilot.com
Have insured the same property with them for more than 5 years.
Increase in price despite no claims.
Checked the details this year - should have been a straight forward renewal but errors eg number of bathrooms, flat roof, my occupation. Wasn’t sure if that all mattered but they were not reassuring and a cost for changing even though before the renewal date which they didn’t charge me in the end.
Main worry was that might not be appropriate insurance for me.
Increase in price despite no claims.
Checked the details this year - should have been a straight forward renewal but errors eg number of bathrooms, flat roof, my occupation. Wasn’t sure if that all mattered but they were not reassuring and a cost for changing even though before the renewal date which they didn’t charge me in the end.
Main worry was that might not be appropriate insurance for me.
Source: trustpilot.com
A good firm however on billing they had two reject payments and only on the third attempt was money taken.This led to a large withdrawal from our account - I would have thought when it was rejected first time they would have queried it.
Source: trustpilot.com
Very helpful
Source: trustpilot.com
The representative Trish was polite, friendly and informative. Our insurance went down and we were happy.
Source: trustpilot.com
As always an excellent service from A Plan, highly recommended, have used them for years for car insurance and now home insurance.
Source: trustpilot.com
A-Plan staff were friendly and very helpful. They went out of their way to keep my custom and the end result was an extremely competitive price. One of the main things that mattered to me, as well as cost, was the fact I could actually go into an office when necessary and did not have to conduct all business on-line. I would recommend A-Plan.
Source: trustpilot.com
Very good service.
Source: trustpilot.com
As ever,a quick simple operation with all alternatives explained
Source: trustpilot.com
Great cover but had to push them to match the price on compare the market then did not completely match the price was too lazy to switch THIS year but watch this space!!!
Source: trustpilot.com
Our local A-Plan team offer a personal service and make the effort to find the best value deal for us.
We are very pleased with the results.
We are very pleased with the results.
Source: trustpilot.com
Very helpful good prices, have used for years must give them a go.
Source: trustpilot.com
Great team, great service, would highly recommend. Why shop around these guys do it all for you.
Source: trustpilot.com
Mark, and the rest of the team at A Plan are really helpful, and make new insurance and renewals really easy to deal with. They are not always the cheapest deal out there, but there isn't much in it to be honest and the amount of time that they save me makes the little bit extra that you pay well worth it! I'd highly recommend using them.
Source: trustpilot.com
Regarding this home insurance issue everything was handled quickly and professionally.
I also have other policies with A-Plan which are equally well handled - I have also had to make a couple of claims recently and received excellent advice and support.
I also have other policies with A-Plan which are equally well handled - I have also had to make a couple of claims recently and received excellent advice and support.
Source: trustpilot.com
Easy to deal with and competitive rates. Easy to speak to someone competent either on phone or at office who is able to answer questions and deal with any issues.
Source: trustpilot.com
Because of my age and major hearing problem I like to be face to face and A plan allows my to do that if I get my daughter to request something they act on it .The office in town is handy and the staff are excellent they take me through the options I make a decision and act upon it Ipsy the bill and work out satisfied.
I’m 85 and do not use a phone .
I’m 85 and do not use a phone .
Source: trustpilot.com
Since I first used local A Plan insurance I've found them to be very helpful explaining things to enable me to make good decisions re companies they recommended. They keep you up to date with renewals. I have purchased house and car insurance via them. Saves me time and with their expert knowledge feel more sure I have correct cover for my needs. Also the advantage of if a claim needed they will process /help with that. Makes life a lot easier
Source: trustpilot.com
Helpful and efficient team at A Plan
Source: trustpilot.com
I was very satisfied with the service and efficiency of Mr Louis. He was professional and he spent time explaining and eagerly answering all our questions. He gave us better rates than we had before from other insurance companies.
Source: trustpilot.com
5 stars good service
Source: trustpilot.com
Very friendly and helpful. Happy to arrange my car insurance through A-Plan and will definitely go back to them when my other insurances are due for renewal
Source: trustpilot.com
This is the first time with a plan but from the first conversation they made us welcome and very friendly service that’s see how it goes from now
Source: trustpilot.com
Very helpful friendly service.
Source: trustpilot.com
Contacting in time when my insurance is due for renewal have been helpful
Source: trustpilot.com
