Howden Insurance
Latest Reviews
You deal with a real live person straight away and that person is well informed, trained and does not waste your time -- the insurance policy was ideal and the cost reasonable -- as it should be.
Source: trustpilot.com
Made things easy for me very helpful
Source: trustpilot.com
Previously we have always received an excellent customer experience with A Plan but the last two experiences not so good. I had to make follow up calls as commuting to work not included on policy when clearly asked for on phone calls. The first time (my insurance) changed and new documents sent. The second time when we had to change my husbands due to change of vehicle this happened again when it was in previous policy and clearly requested on call. When I phoned your advisor wanted to charge extra! We had already paid out over £500 on this policy and £800 on mine. I had to argue with advisor who eventually agreed to waive charge, this should’ve been offered straight away. Is this problem a ‘glitch’ in your system? Or an input/person error? It needs resolving to avoid further customer dissatisfaction.
Source: trustpilot.com
I have used A plan with my business & domestic needs for many years.
I have found them to be extremely helpful with great advice.
Many insurance costs have been very reasonable or on some occasions the only one I could obtain for a specific type of vehicle.
Great guys to deal with .
Recommended !
I have found them to be extremely helpful with great advice.
Many insurance costs have been very reasonable or on some occasions the only one I could obtain for a specific type of vehicle.
Great guys to deal with .
Recommended !
Source: trustpilot.com
I found the advice on my policies very clear and very politely given.
Source: trustpilot.com
Excellent, efficient friendly service providing a range of insurance options
Source: trustpilot.com
Friendly efficient service. Always find us a good deal and are helpful when making a claim.
Source: trustpilot.com
Quick , honest and reliable-just what you want
Source: trustpilot.com
A-Plan car insurance, they are always helpful in finding the best value insurance
Source: trustpilot.com
Fabulous service would recommend to all my friends
Source: trustpilot.com
A Plan is my local insurance broker who give me 100% Customer care every time I speak to them trying to be competitive in the market place .
Source: trustpilot.com
Referral through the TR Register.
Obtained good cover for a classic car Excellent premium for a set value of the car
Obtained good cover for a classic car Excellent premium for a set value of the car
Source: trustpilot.com
It's always good to talk to a person and the staff at A Plan have always been pleasant and helpful. Have been with them for years now.
Source: trustpilot.com
Quick polite on the phone, nice clear info, happy customer, I haven't claimed so I can't comment on that side of things
Source: trustpilot.com
Helpfull, Friendly and Honest need I say more.
Source: trustpilot.com
Always a first class service
Source: trustpilot.com
easy enough friendly staff and competitive prices
Source: trustpilot.com
Fantastic service
Source: trustpilot.com
Always get treated well and they seem to do the best deal for me, cant complain at all.
Friendly staff, helpfull.
Friendly staff, helpfull.
Source: trustpilot.com
Very pleasant member of staff helped me insurance our 2 cars
Extremely helpful
Extremely helpful
Source: trustpilot.com
Very good service
Source: trustpilot.com
Car and home insurance with A-Plan Insurance, very satisfied with the service would recommend them
Source: trustpilot.com
Good simple service
Source: trustpilot.com
Very helpful and knowledgeable able to find me just the right policies at just the right price.
Source: trustpilot.com
I first used A-Plan 5 years ago when I was dissatisfied with the service of my current insurance broker. The service I get as an existing customer is just as good as when I was a new customer. They are always extremely helpful, and the cost of insurance is always extremely competitive.
Source: trustpilot.com
