Howden Insurance

4.9/5 based on 63139 reviews
Latest Reviews
Very efficient, friendly and courteous service from Yvonne at the Parkstone office. The quote for boat insurance was the cheapest we had received but still offered the best cover and with a very competitive excess. A-plan had been recommended to us by our boat dealer and we're very glad they did
trustpilot.com
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Great service from A-Plan Thatcham. We have a few classic cars and they have always brokered fantastic cover. I had to claim recently due to a devastating fire in my garage that severely injured my partner, and the Thatcham team were considerate and supportive throughout the claim process. Thanks Richard and team, will continue to recommend.
trustpilot.com
Source: trustpilot.com
Jon Hart at A-Plan St Albans was very helpful with my car insurance renewal, finding a more competitive company for this year. I've been a customer of A-Plan insurance since 2009 and have been very happy with the service. Recently I had a no-fault claim on my car insurance and it really took the stress out of it. Someone else at A-Plan had looked after me then, and they were just as helpful.
trustpilot.com
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I found the recent call with Adam at Taunton APlan, very refreshing. After trawling through various online companies I rang on recommendation from a friend. Dreading another repetition of the same information yet again, I was extremely surprised at how professional and efficient Adam was .I felt confident that the product I purchased was tailored to my exact requirements, something not easy in online portals, i.e. I am retired and work part time and may rarely use the vehicle for work visits, try getting that over online ?
Excellent company refreshing experience, this is how it should be done.
trustpilot.com
Source: trustpilot.com
Really helpful and a great price. Id had problems with my current insurer (Flux) but Kirsty (Wheeler) made everything simple and friendly yet professional. Ill be bringing all my policies over when theyre up for renewal!
trustpilot.com
Source: trustpilot.com
The best service to adam billing
trustpilot.com
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I have been a customer of A-Plan for my car insurance for many years having been recommended by my partner who’s used them for 15+ years. I have just renewed again with Nick (Manager at Bletchley) who is an absolute star. Nick went above and beyond to find me an excellent deal which included the extras I needed at a very reasonable rate. Always happy to recommend A-Plan - especially Bletchley’s Nick.
trustpilot.com
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Have been using A-plan for more than 15 years now and just can’t fault them. The staff are absolutely lovely people, always helpful and during renewal time work hard to get me a great deal. On the few occasions that I have had to claim they have been incredible. I use the St Albans group that have always been fantastic but my partner is under the Bletchley branch where Nick just gave her a cracking deal again. A+
trustpilot.com
Source: trustpilot.com
Very helpful and knowledgeable whilst helping me with renewing my car insurance.
trustpilot.com
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Just renewed my van insurance again with A Plan. Got me a great deal as usual covered the kit in the van as well.
Good to speak to a real person on the phone with a friendly welcoming attire.
Keep up the good work
trustpilot.com
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Laura hayward was very helpful and informative. Dealt with my renewal quickly and effectively.
trustpilot.com
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I have been dealing with Jon Hart at the St Albans branch for some time now, and I’ve always received excellent service and support! Jon goes the extra mile and swift to respond. Thanks Jon and all at St Albans!
trustpilot.com
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Recently purchased car insurance through the A-Plan office in Bury St Edmunds, Suffolk, for our two vehicles and have been very happy with the quotations we were given and more importantly, with the service we received from Mr. Darren Hayward at this branch of A-Plan. The service we received was professional with all questions answered in a timely manner. It was nice to be able to go into an office and speak face-to-face to do business although when a telephone call was required, the call was answered in a timely manner without having to be on hold for an extended period of time. Our experience of purchasing vehicle insurance with A-Plan was a positive experience and the process went very smoothly.
trustpilot.com
Source: trustpilot.com
Called A-Plan for a quote on my car insurance renewal, have been with them many times over my 20years driving. This time my 17 year old daughter was needing insurance too for her first car after recently passing her test. Thomas Stevenson at the Parkstone office was fab sorting out both policies & getting a competitive price I was happy with.
trustpilot.com
Source: trustpilot.com
We are so happy with the service we received with
Darren Hayward | Branch Sales with the A-Plan Insurance at 35-36 Brentgovel Street, Bury St Edmunds, IP33 1EA. We were able to buy insurance at a good price. Darren Hayward answered all of our questions and we feel confident that we are in great hands with this insurance company.
trustpilot.com
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I rang A plan to check my cover for House and Building Insurance , very pleased with out come. Thank you to a young man called Christian Pearce went through policy very efficient. All done for another years cover.
trustpilot.com
Source: trustpilot.com
Wanted to change my car insurance. A-Plan supplied me with comparative quotations from alternative providers. Their quotations were cost-competitive and structured to include various levels of breakdown cover (including trailer towing). Their service was informative, impartial and professional. Highly recommended for vehicles insurance.
trustpilot.com
Source: trustpilot.com
Absolutely fantastic service so far.
I recently purchased a van, the dealer put an insurer in touch with me. Louise Fleming from A - Plan insurance (Shirley) got in touch with me, she was very polite and helpful, found me a very impressive quote for the van and went the extra mile to get exactly what I was looking for. Louise also gave me lots of information on the other insurances that they provide and went the extra mile to get a good quote for a car insurance policy for my spouse with an added discount because I took out the van insurance. They certainly went above and beyond to help us. Customer service is absolutely 100% and I would highly recommend A-Plan insurance to friends and family in the future.
trustpilot.com
Source: trustpilot.com
Why oh why did I not use an insurance broker earlier? To have all the stress and searching taken off my hands and to get good insurance with even more cover than before at a lower price, is the gift that keeps giving. To know in the event of a claim that they handle all aspects is again a load off my shoulders. So happy with service of Peter and Team Bury St Edmunds branch. Totally recommend giving them a visit or a call to find out how much better your insurance could be working for you.
trustpilot.com
Source: trustpilot.com
A Plan. The best in my Opinion.

All of my insurances are with A Plan in Bury St Edmunds. I find their service is second to none, especially Darren Hayward who I normally deal with. He contacted me today to remind me that breakdown cover on my car was due for renewal. Darren is always polite and professional without being stuffy and I feel that I always get the best possible service. I would not go anywhere else and always recommend A Plan to my friends.
trustpilot.com
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I have just transferred my taxi insurance policy and saved £250.00. The advisor was very good and helpful
trustpilot.com
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just had a insurance reniewed today with A-plan and it blow my mind!!! i was dealing with a very proffesional guy James from Parkstone branch and A-plan are realy lucky to have this guy working for them really pleased 5star rate thank you ever so much
trustpilot.com
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The staff at A-Plan are always helpful, well-informed and friendly. we use them for all of our insurance needs.
trustpilot.com
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Excellent service
Thanks Mr Adam Billings
Taxi insurance
trustpilot.com
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Excellent service from Adam at the Taunton office. He went out of his way to meet our needs, provided a competitive quote and was very professional and understanding when one policy had to be cancelled.
trustpilot.com
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