Howden Insurance
Latest Reviews
All ways use a-plan as very helpful and do best to get best deal for insurance .
Source: trustpilot.com
My home insurance was due for renewal. A Plan contacted me by phone and very competently reviewed my circumstances and we agreed a price a was very willing to agree. Usual excellent service.
Source: trustpilot.com
Great friendly and helpful service. Nice to have quick and direct access on the phone or in office when required.
Source: trustpilot.com
Efficient and friendly staff a blessing to deal with
Source: trustpilot.com
I have been looked after by the team at A Plan insurance for a couple of years or more for both car and home insurance after my previous broker collapsed. Whichever member of staff I speak with I find them very well-informed, patient and good-humoured. They have often found savings for me and don't seem rapacious in the way that many brokers are. I will certainly continue to take their advice.
Source: trustpilot.com
The lady was very helpful and made it easy for us so have no problems
Source: trustpilot.com
Dealt with you for about 10 years and always found the Luton office efficient and effective as well as having keenly priced products. I still use them despite now living over 100 miles away from the town.
Source: trustpilot.com
Straightforward, clear, efficient and friendly. Highly recommended .
Source: trustpilot.com
Easy to deal with giving the impression they really care - which, given the results, seems to be the case.
Source: trustpilot.com
Insurance is something you need "But" hope you never have to call on,with reference to our home insurance you were in the right place at the right time and offered a competative rate (helped by the fact we already had our car insurance with you )
Any proper review would come "If" a claim were needed , I just hope that need will "Not" arise
M.C.Downer
Any proper review would come "If" a claim were needed , I just hope that need will "Not" arise
M.C.Downer
Source: trustpilot.com
It took 4 timesof online forms, which mails and then almoner call to get quote. Then sorted e mailed and asked how much to pay in full, did get a reply eventually but e mailed for breakdown never had a reply. Now e mail again to say set up direct debit but again no reply and need my insurance very fron 15th January. Now working until Thursday so hopefully can get through on phone then. Upset withservice received. Next time will go elsewhere.
Source: trustpilot.com
Very helpful. Easy to talk to and they made it simple and accurate to complete the insurance I needed.
Source: trustpilot.com
First dealings with A plan Altrincham thought all the staff I spoke to were very helpful. Gave me different options and really listened to what would cover us best. Thoroughly recommend them. Adam is In charge of our account and was so pleasant and lovely to deal with. When he was unavailable I spoke to Jack Who was very knowledgeable and I never felt rushed. They both explained everything in detail and I feel confident I have the best cover for my circumstance.
Source: trustpilot.com
I was happy with the guy on the phone who was more than helpful you have sent me the e mail of my insurance but I cannot open it on the portal I have tried a few times but give up. He said he would send me a paper copy but as yet not received.
Source: trustpilot.com
I spoke to Jamie Re my building and house insurance. My policy had lapsed so we had to go through the process again. The whole process was straight forward. Jamie took all my details down which are slightly unusual as I have 2 different insurance companies because of the age of my property and the contents figure. I did not have to wait Jamie called me back at a time agreed as I was working. Also the initial call was answered promptly no waiting in queues getting frustrated. I was assured the best deal would be found. Jamie assured me 2 policies were my best often and offered the best cover. Really professional helpful service. Every thing was explained carefully and the whole process was easy. Thank you to Jamie and he remembered me from last year.
Source: trustpilot.com
Good service. Able to talk to them honestly and talked through details thoroughly,. Very helpful.
Source: trustpilot.com
Saved 200 on insurance between mine and my wife's car. And we're really easy to deal with
Source: trustpilot.com
I have been with A Plan insurance company for a few years now and find it so much easier than sorting out my own insurance. The staff are all very efficient and helpful and do their best to get you the most cost effective policy they can. I would highly recommend them to any one.
Source: trustpilot.com
Great customer service. Highly recommended.
Source: trustpilot.com
Good service at a time when there was only one member of staff in because of covid. A little over priced but I needed insurance asap.
Source: trustpilot.com
Very happy with the follow up calls to firstly give me a quote and then the timely follow up.
Source: trustpilot.com
I have been with A-Plan insurance for several years now I find them very helpful and they always manage to find me a good price they are polite and understanding. I would like to thank all the staff for there help and advice especially in these difficult times .
Source: trustpilot.com
Great communication. Helped to find cheapest deal. Friendly and patient on the phone. Quickly answered any queries. Thank you.
Source: trustpilot.com
James and his staff are always very pleasant & extremely professional in all aspects of customer service.
They offer highly competitive rates and are prepared to 'go the extra mile' to meet expectations.
They offer highly competitive rates and are prepared to 'go the extra mile' to meet expectations.
Source: trustpilot.com
Had slight issue with dates for car insurance, but staff worked to sort it out.
Friendly and helpful people.
Friendly and helpful people.
Source: trustpilot.com
