Howden Insurance

4.9/5 based on 67237 reviews
Latest Reviews
I have been a client for many years and have always been impressed by the level of service given by Aplan.
trustpilot.com
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Renewed my home insurance. Customer service excellent. Explained everything as it came up. Recommend them every time.
trustpilot.com
Source: trustpilot.com
A great company to deal with.
trustpilot.com
Source: trustpilot.com
Always helpful and looking to provide the correct and most cost-efficient renewal each year.
trustpilot.com
Source: trustpilot.com
Just renewed my car insurance with A plan insurance,
A very helpful Lauren Serrano Burke, took me through all the options so it was tailored to my exact requirements,
She was very thorough and professional and made sure I was aware of various features on the policy, including’pot hole cover’ - who knew!
Thoroughly recommend A plan for all insurance as I also have property insurance with them.
trustpilot.com
Source: trustpilot.com
Delighted with the outstanding customer service delivered by Luke Hodges from
A-Plan insurance today. Luke went through everything and he made it as simple to understand as possible while ensuring that everything I requested was covered and included in the insurance plan. His attention to detail yet very quick turnaround was excellent. I’m really impressed with the service and am really pleased that I used
A-Plan! Can’t recommend Luke Hodges enough!! 😊
trustpilot.com
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Relaxed but efficient dealings
trustpilot.com
Source: trustpilot.com
Great service and price. Dealing with people rather than a Web comparison site was a pleasure.
trustpilot.com
Source: trustpilot.com
when i have spoken to any one at A Plan they have always been patient and answered my questione. When i had an accident the service they gave was brilliant and all sorted in a matter of hours of speaking to them,
trustpilot.com
Source: trustpilot.com
I have been using A-Plan for over 20 years now and despite straying a couple of times, have always returned to the professionalism, knowledge and helpfulness of A-Plan.
Thoroughly recommended
trustpilot.com
Source: trustpilot.com
Attributed to Benjamin Franklin is the quote "nothing is certain except Death and Taxes".

There is a third thing to add to that, and its Car Insurance because without it, in the UK, you'll lose your vehicle, and it can be just as challenging to navigate as losing your life, and communicating with the I.R.S.
Thankfully I have Dan Hurley at the Poole office of A-Plan Insurance to take care of my needs.

"Compare the Rodent" and "Money Down Market" keep trying for my Insurance, but they don't have the experience, and pure, customer service that I get from Dan.

Some of their clients may seek solace in a cuddly toy or a shopping voucher, but while they may have an uncertain sleep, clutching their Meerrat, I can sleep soundly in my bed knowing that I'm correctly insured and I've paid the right price for it.

Thank You Dan, it's a real pleasure to do quality Business with you.
trustpilot.com
Source: trustpilot.com
James Bradley Tooting Office. Was efficient, kind and understanding of my needs with car insurance Yes he is obliged to offer me lots of extras but as I am on a low income and told him so, he did not pressurise me in any way which was appreciated and we worked out the best plan for me at this time.
trustpilot.com
Source: trustpilot.com
Excellent service from Olivia at Tooting! The relevant changes were made hassle free and a confirmation email received within emails. Renewal done! Thanks
trustpilot.com
Source: trustpilot.com
The renewal of the car insurance was straightforward and secure.
trustpilot.com
Source: trustpilot.com
Great service from Migle at tooting
trustpilot.com
Source: trustpilot.com
I felt invaded by phone calls this time as I was nearing my home insurance renewal date. I am normally happy for the reminder but the land line and then mobile would be ringing whilst I was trying to listen/talk to my clients.

I had also received a quote by email as requested following one phone call and did not want the paper copy I got some days later.

When I did finally speak to someone I felt that they wanted to hold on to my custom and did get me a fair priced option that I took.

Summing up I like the customer care from APlan but I felt harassed by the constant calls....
trustpilot.com
Source: trustpilot.com
Great service from Luke Morley at Tooting, couldn't have been more helpful, will be back in contact when my next insurance is due
trustpilot.com
Source: trustpilot.com
Very helpful staff, easy to arrange. very competitive rates. Very pleasant experience. Happy repeat customer.
trustpilot.com
Source: trustpilot.com
Can recommend Liz Holt in the Tooting office. Really friendly efficient service.
trustpilot.com
Source: trustpilot.com
I have had nothing but great customer service form A-plan to date. Very happy to renew my policy with them.
trustpilot.com
Source: trustpilot.com
I have house insurances at 2 A-plan offices and both are handled quickly, pleasantly and efficiently. Questions are fielded well and I feel that I am being provided with appropriate cover for each of the properties.
trustpilot.com
Source: trustpilot.com
Renewal procedure carried out in a professional manner and in a friendly way.. as ever.
trustpilot.com
Source: trustpilot.com
Not the cheapest. And when you ask for a paper insurance certificate to be posted. You never get one
trustpilot.com
Source: trustpilot.com
I dread this time of year as home and car insurance is due at the same time! The whole process of giving information to get an insurance quote was made as simple as possible, all questions were answered in full. Apologies were made when the statements had to be repeated for the second policy.

A few years ago we had the need to make a home insurance claim and A Plan made the whole process at a very difficult time much easier.
trustpilot.com
Source: trustpilot.com
Very polite and helpful covered everything I needed to know
trustpilot.com
Source: trustpilot.com
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