Howden Insurance

4.9/5 based on 69867 reviews
Latest Reviews
Came across Polite and friendly, answered the phone straight away , not put on hold for a lengthy time like other companies do
Overall quick and professional
trustpilot.com
Source: trustpilot.com
Friendly helpful and efficient information given by patient staff that I spoke to
trustpilot.com
Source: trustpilot.com
I recently had to get a car insurance quote from Hounston Insurance during my lunch break at work, and I was really impressed with the service I received.
I explained that I only had a limited amount of time before I had to get back, and Neil Carver was incredibly understanding and efficient. He made sure everything was handled quickly without rushing through the important details. He took the time to clearly explain all aspects of the quote, answered every question I had, and made the whole process really straightforward and stress-free.
Despite the time pressure, I never felt like I was being hurried or that anything was being skipped over. Neil managed to strike the perfect balance between speed and clarity, which I really appreciated.
Overall, a very smooth and professional experience. I would definitely recommend Hounston Insurance, and especially Neil Carver, for anyone looking for quick but thorough service.
trustpilot.com
Source: trustpilot.com
It was actually refreshing to speak to someone who understood my needs and dealt with it professionally and to my best advantage giving good advice.
I’ll be coming back
trustpilot.com
Source: trustpilot.com
Really good experience. Owen super helpful, still not managed to access the portal for documents
trustpilot.com
Source: trustpilot.com
It was great to actually sort my insurance by speaking to a human!
trustpilot.com
Source: trustpilot.com
Quick prompt action, search revealed policy that suited me, priced as I expected and clear explanation, no problem with engaging with the agent, and paying easily managed.
trustpilot.com
Source: trustpilot.com
Helpful knowledgeable and willing to negotiate a good deal
trustpilot.com
Source: trustpilot.com
The Howden team were very efficient and friendly.
trustpilot.com
Source: trustpilot.com
I was away in holiday and they were very patient with the inevitable communication issues
trustpilot.com
Source: trustpilot.com
Came up with a great price compared to the renewal price last years insurers gave me, even cheaper than last years price!! Well pleased!!
trustpilot.com
Source: trustpilot.com
Honest and strait forward help
trustpilot.com
Source: trustpilot.com
In quite a complex set of insurance requirements, the team at Howdens have been exceptional. From helping arrange insurance for my late father's house as a vacant posession with an incredibly short turnaround to helping us navigate our own insurance needs during a complicated move they have been highly professional throughout. Many thanks
trustpilot.com
Source: trustpilot.com
Great service very friendly and helpful
trustpilot.com
Source: trustpilot.com
Speaking from experience it’s good to have the peace of mind to know we can go direct to Howden or even call in to their office if we ever have a problem or need to make an enquiry, whereas it’s a nightmare dealing through companies on line only with next to no customer service and possibly get scammed. The staff spent time and effort to find the right policies at the right price for both our car and house insurance.
trustpilot.com
Source: trustpilot.com
The ability to talk face to face with informed person who understands my requirements and give direct quote
trustpilot.com
Source: trustpilot.com
Competitive prices and more to offer
trustpilot.com
Source: trustpilot.com
Excellent service from Seb, nothing too much trouble
trustpilot.com
Source: trustpilot.com
Great service as always staff friendly helpfull and I liked the price been using them for six yrs now never fail thank you 😊
trustpilot.com
Source: trustpilot.com
The agent in the local Witney office was extremely helpful and polite making the whole process of taking out a policy easy.
trustpilot.com
Source: trustpilot.com
Had Motorhome insurance arranged through Howdens which was arranged by Kerry Cornwell so elected to get our home insurance via the same route. Kerry sorted everything out again. Very pleased with the level of insurance provided, the service given by Kerry and of course the price. I will be looking to sort car insurance out too once that is ready for renewal. Thanks Kerry
trustpilot.com
Source: trustpilot.com
I know it is a short phrase but illustrates the point. The whole process was carried out very smoothly and effectively with Howdens Rep showing respect and courtesy.
trustpilot.com
Source: trustpilot.com
I got all the help and advise i needed and they saved me money
trustpilot.com
Source: trustpilot.com
Howdens sorted out my wife's insurance when she changed her car and so I thought I would give them a try when my classic car was due for renewal. they got me a similar policy but almost 20% cheaper.
trustpilot.com
Source: trustpilot.com
Great to deal with human beings face to face rather than trying to be an 'online jack of all trades'...fed up with that!!
trustpilot.com
Source: trustpilot.com
Displaying page 23 of 2795
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article