Howden Insurance
Latest Reviews
Everything went very smoothly. Very friendly service, but that was in the autumn and I keep being pestered by emails, including yet another review. All I want is motor insurance, I don't want a pen pal !
Source: trustpilot.com
Excellent service with professional staff who are friendly, knowledgeable and never miss a trick.
Source: trustpilot.com
I called to amend my policy and was expecting the usual twenty minute wait to speak to an operator, as is usual with most call centres. I got through straight away and spoke to Sophie, who was lovely. She was professional, helpful and having told her why I needed to amend the policy, she showed real empathy too.
I ended up with a much better policy than I had before and it was all done quickly and efficiently. I took out an additional legal cover, but Sophie called me back to advise this can only be done at the start of a policy and not mid-way through. She was very apologetic and explained the reasons, which was fine.
Thank you. I am very happy with my policy and the service received.
I ended up with a much better policy than I had before and it was all done quickly and efficiently. I took out an additional legal cover, but Sophie called me back to advise this can only be done at the start of a policy and not mid-way through. She was very apologetic and explained the reasons, which was fine.
Thank you. I am very happy with my policy and the service received.
Source: trustpilot.com
I have been a customer with A-Plan Insurance for over 20 years and I always receive excellent Customer Service and competitively priced insurance for both home and car insurance. The Staff at the Hall Green Office are all very friendly and professional every time I speak to them. First Class.
Source: trustpilot.com
Excellent service, easy, no reservations in recommending this company to anyone.
Source: trustpilot.com
Courteous, best quote. What more do you need?
Not made a claim so that would be the test.
Not made a claim so that would be the test.
Source: trustpilot.com
Brilliant price. Incredibly helpful staff. Would highly recommend.
Source: trustpilot.com
It was nice to walk into a shop to get insurance and have someone to talk to, knowing that they are looking for the best price for you.
Source: trustpilot.com
The best insurance company out there
Source: trustpilot.com
All very good.
Source: trustpilot.com
Excellent service as usual. Bettered internet quote. Customer service second to none.
Source: trustpilot.com
Fantastic price, great service - what more could you want?
Source: trustpilot.com
brilliantservice
Source: trustpilot.com
They searched lots of other companies and did the best they could to bring my price diwn and listeners yo me the way. Price too high
Source: trustpilot.com
Customer services were excellent and dealt with my issues straight away. I have change my rating from 2 stars to 5 stars to reflect the service i have received.
Source: trustpilot.com
Phoned A-Plan is desperation as i have an open unresolved claim on my record from 6 months ago. It is a non fault claim and the other party have been charged with dangerous driving and sentenced, but my personal injury claim is still open and so it still shows as an open claim on my insurance. This affected the premium massively on my renewal. Matt at the Newport IOW branch was outstanding, getting back to me when he said he would and getting me the best possible quote, beating competitors by over £200. Wont go anywhere else now, fantastic service.
Source: trustpilot.com
Have nothing negative to report on my recent experience, so cannot see any reason to give anything less than top score.
Source: trustpilot.com
Can’t speak highly enough of the service that I have had from the staff at the Guildford branch
Edward and Lottie in particular have been outstanding in dealing with my claim, the level of customer care and help they have given me have been incredible
Would urge anyone to use A-plan
They would not be disappointed
Excellent!!
Edward and Lottie in particular have been outstanding in dealing with my claim, the level of customer care and help they have given me have been incredible
Would urge anyone to use A-plan
They would not be disappointed
Excellent!!
Source: trustpilot.com
Fantastic service as always
Source: trustpilot.com
Very proactive and a delight to deal with.
Source: trustpilot.com
Easy to get in touch and get things sorted
Source: trustpilot.com
Really impressed with A Plan in Newport Isle of Wight, Eddie was professional and went out of his way to help me,found me a good price, helped me with my NCD with previous insurance co, only kicking myself now that I didn’t change to A Plan sooner! Really happy with service, staff are always polite and courteous, respectful and make you feel you are in good hands. Would recommend to family and friends, it makes a difference to be able to talk about your insurance to a person face to face.
Source: trustpilot.com
First class service as always .
Source: trustpilot.com
Really excellent service. Recommended.
Source: trustpilot.com
Whether a new quote or renewal..for me they have been worth a try
Source: trustpilot.com
