Howden Insurance
Latest Reviews
Very good service, very please with their prices and level of cover
Source: trustpilot.com
Very easy process as always.
Dealt with the same person as last year Catherine Smith from the Tooting branch who is very helpful and informative.
Will use again next year 100%
Dealt with the same person as last year Catherine Smith from the Tooting branch who is very helpful and informative.
Will use again next year 100%
Source: trustpilot.com
A-Plan were helpful as a broker, but London Victoria are far too expensive
Source: trustpilot.com
Sean was amazing 100% recommend him!
Source: trustpilot.com
Helpful and friendly staff
Source: trustpilot.com
Each time each year, A-Plan Poole is my go-to provider for each of my insurance needs. Their staff are personable and courteous (I usually speak to Luke Hodges), and manage make the intricacies easy to understand. In the past I have had to claim through them, and they make that process very simple, rather than having to deal with the insurance companies myself - one call is all it takes to know wheels are in motion.
Source: trustpilot.com
Always prefer face to face option, but given the lockdown circumstances, the phone option was easy and they rang back when they said they would.
Source: trustpilot.com
Fantastic service. We needed contents insurance for our new home, I dealt with Luke from the Poole branch and he was friendly, very helpful and took care of everything for us almost immediately after we could provide a completion date. Exactly what we needed at such a hectic time. The small admin fee is rolled up into your annual premium so you don't pay anything other than the amount quoted to you.
Source: trustpilot.com
Received renewal offer/reminder in post in a timely manner. Went to shop to check quote and pay to find it was closed. No mention in letter. Phoned office to be told that it says it is closed on web page which I had no reason to visit. Computer generated letter which had not been adjusted and made me feel like a number and not a valued customer.
Stuart did find me a cheaper deal which is why I always question my quote.
Stuart was very polite and helpful and apologetic for the inconvenience I had been caused.
Stuart did find me a cheaper deal which is why I always question my quote.
Stuart was very polite and helpful and apologetic for the inconvenience I had been caused.
Source: trustpilot.com
Informed, helpful and totally professional, have now purchased my car insurance with them too- great service.
Source: trustpilot.com
I was with Aplan for years and then changed for a year. I then came back and got a very good quote and a lot of helpful advice. Glad to be back.
Source: trustpilot.com
A Plan provide a great service and level of cover
Source: trustpilot.com
Car insurance renewal was always a chore, until I went to A-Plan, a couple of years ago! Friendly, easy to talk to, staff who know how to help you. Nothing is too much trouble, for the extremely helpful team. My only regret is that I should have used them years ago!!!
Source: trustpilot.com
Very good customer service
10
10
Source: trustpilot.com
Very helpful staff as always. Louise is particularly pleasant and explained things to my satisfaction
Source: trustpilot.com
Polite informative staff who explained options and did not put me under any pressure to make a quick decision. Slightly more money than online insurance but decided personal touch worth the extra.
Source: trustpilot.com
Always helpful always try to get best offer.
Been with them for years
Been with them for years
Source: trustpilot.com
I have no criticism whatsoever when I renewed my car insurance Everything was fully explained in a friendly manner
Source: trustpilot.com
Very good insurance company I wouldn’t use anyone else.
Source: trustpilot.com
Excellent service very professional
Source: trustpilot.com
First time I’ve ever stayed with the same insurance company for the second year. I shop purely on price and they came up trumps. Will use for the 3rd year if they remain competitive.
Source: trustpilot.com
I had a constructive conversation with A plan, after having to change some of the details on my policy.The person I spoke to was very competent and helpful.I was surprised to find out that living along is more expensive than living with others.
I am happy with the service I received.
I am happy with the service I received.
Source: trustpilot.com
Brilliant service from friendly, knowledgable staff. My custom T5,Hubbies T4,
and both our daily cars .......... excellent value .
Thats the reason I have used Thatcham branch for 5 years .......
and both our daily cars .......... excellent value .
Thats the reason I have used Thatcham branch for 5 years .......
Source: trustpilot.com
I have been a client of A-Plan Insurance for several years and have always found them to be helpful and efficient. They are willing to discuss my requirements to to give me the best possible quote.
Source: trustpilot.com
Adam at the Taunton Branch (Taunton) was vey helpful and was happy to go through all my options for my home insurance. I also have my car insurance through A-plan. With A-plan you can go into the branch (if COVID restrictions allow) and they will contact the insurance companies on your behalf, or give them a call. Competitive prices too!
Source: trustpilot.com
