Howden Insurance
Latest Reviews
I spoke with an extremely help lady, Teresa from the Tooting office, to buy car insurance. Did speak with other insures until I got to A-plan. Teresa called me back when she said, helped set up my new car insurance. Also have household insurance with A-plan. Would highly recommend.
Source: trustpilot.com
Very helpful service and quality insurance produce from Robert at A-Plan. I value the personal service and knowing that there is someone who is contactable and takes time to get the best policy for me.
Source: trustpilot.com
Very efficient, friendly and do seem to be genuine in getting the best deal but not necessarily the cheapest. Have every confidence that if I had to claim I would be ably assisted. Very please with the overall experience.
Source: trustpilot.com
I have experienced excellent service from A-Plan over the years and today's exchange with Catherine Smith from the Tooting office was no exception. Highly recommended.
Source: trustpilot.com
Found this company very good to deal with, and they provided a truly personalised service. Very happy so far.
Source: trustpilot.com
We have used insurance services with A Plan for many years and are confident to stay with and be supported by them. Renewal is simple and we know that they search for the best deals to suit our needs. My only (slight) criticism is that we hold four policies amounting to a large amount of money each year, and are charged an admin fee for each one, which is over £200 in total. There have been occasions when the fee has been reduced by a small amount but I think that consideration should be considered to reduce multiple fees. A pleasant company to deal with.
Source: trustpilot.com
I have used A Plan in Newbury for over 25 years. I have always found them to be polite, helpful and invariably secure the best and cheapest quotes. In the event of a claim the do all the admin and handle everything. Most of my family and friends also use the Newbury branch on my recommendation. They have never let me down.
Source: trustpilot.com
We were contacted in advance of renewal, given a quote on the day, had time to think about it and called again in plenty of time to confirm renewal.
Service is always polite and helpful. Would recommend to others.
Service is always polite and helpful. Would recommend to others.
Source: trustpilot.com
I find A-Plan staff helpful and efficient when it comes to my renewals. They understand that I will look elsewhere as well, but try to do their best for me.
Source: trustpilot.com
Excellent service very helpful and easy to complete the policy.
Source: trustpilot.com
Good customer service and competitive quote from Catherine Smith in the Tooting office. I have been with A-plan for a few years now and will happily continue to use them.
Source: trustpilot.com
Great service. Very friendly and helpful.
Source: trustpilot.com
Very helpful, friendly and professional with arranging the renewal of my car insurance. Thank you Olivia at Tooting.
Source: trustpilot.com
I have been with A Plan (previously Sheltons) for over 30 years, nothing will ever replace the ability to resolve matters in person F2F (CV19 willing). They are competitive but there can be cheaper online options BUT they don't know me, I have to complete repeated forms time and time again, hidden unexplained exclusions and hard to reach - basically I would have to do all the searching. In the times I've needed them, A plan is only a quick call and they take away the pain and leg work when trouble strikes. use them.
Source: trustpilot.com
Excellent contact by phone and email prior to renewal. Renewing over phone very easy. Dealt with in a friendly manner.
Source: trustpilot.com
Helpful polite explained everything in detail.
I saved over £300 compared to AA for home and contents.
Also do my car insurance here.
I saved over £300 compared to AA for home and contents.
Also do my car insurance here.
Source: trustpilot.com
I usually arrange my own insurance
But could not get a decent price
A plan was able to secure a Great price a lot less than I could
But could not get a decent price
A plan was able to secure a Great price a lot less than I could
Source: trustpilot.com
No complaints. Trustworthy .and reliable
Source: trustpilot.com
Very professional, honest and I felt in good hands. No complaints at all. Keep up the good work.
Source: trustpilot.com
Your representative, Beckie, dealt with the whole thing from start to finish in a professional manner and a very competitive quote.
Source: trustpilot.com
I have renewed a policy and asked Elle Ryan to quote me on other vehicles, which she did promptly as well as saving me a significant amount.
I have always found A Plan a very professional broker and would recommend them to all.
I have always found A Plan a very professional broker and would recommend them to all.
Source: trustpilot.com
Excellent service as usual. Kept last years price and have been able to pay in two instalments which has helped a great deal in the current climate.
Source: trustpilot.com
Quick and efficient service.
Source: trustpilot.com
I had a quote and renewed my policy, I then changed my car before the policy began, I was given a new quote and it was all done quickly,efficiently great service.
Source: trustpilot.com
I found your staff very helpful and informative, and thank them for their help with the renewal of my policy.
Source: trustpilot.com
