Howden Insurance
Latest Reviews
All good just never received the documents as requested until I asked a second time.
Source: trustpilot.com
Changing / updating insurance was easy ; thanks to Luke Morely at tooting
Source: trustpilot.com
I needed changes to my policy this year; A-Plan understood my requirement and explained the options clearly enabling us to settle on the most appropriate policy.
Source: trustpilot.com
I have used A Plan for several years both for home insurance and car insurance. I have always found the staff very helpful and they are happy to answer any questions and explain things clearly. Insurance is such a minefield but I am so happy that I went with A Plan as it takes away the stress of choosing a policy as they know exactly what I want and need, and their prices are extremely competitive. I can't recommend them highly enough.
Source: trustpilot.com
I firstly received an email then a follow up phone call to ask if I was renewing my home insurance. I didn't feel under any pressure and it was very useful to have a polite prod so there was no break in cover. The person I dealt with was charming and knowledgable and was able to get back to me very quickly with an an answer to my query about a change in my circumstances. All went very well thank you.
Source: trustpilot.com
Excellent and efficient
Source: trustpilot.com
Just bought a small van to transport my 2 dogs and A Plan insurance was recommended by Wick Van Sales. Sam at A plan was very helpful when I telephoned and was able to offer a very competitive price which beat all others on comparison Web sites. All communication thereafter was by e mail in a timely fashion. I would recommend this company.
Source: trustpilot.com
Excellent service. Timely, efficient and fair.
Source: trustpilot.com
This is the first time I have given less than 5 stars for A-Plan's service.
I always recommend them whenever I can.
Renewing our car insurance took quite a few communications as the attention detail was not up to A-Plans normal great service. If we hadn't triple checked everything our policy would not have been correct.
However, saying all the above, we have a few policies with A-Plan and we certainly will not look anywhere else as the service over 10+years has been extremely good and efficient. Maybe it was just the wrong person dealing with this particular policy. I would still recommend.
I always recommend them whenever I can.
Renewing our car insurance took quite a few communications as the attention detail was not up to A-Plans normal great service. If we hadn't triple checked everything our policy would not have been correct.
However, saying all the above, we have a few policies with A-Plan and we certainly will not look anywhere else as the service over 10+years has been extremely good and efficient. Maybe it was just the wrong person dealing with this particular policy. I would still recommend.
Source: trustpilot.com
We have had our car insurance with A-Plan in Camberley for a number of years and all the staff especially Jason have always been very helpful. Checking for the best deals and taking all the hassle out of renewals. Wonderful.
Source: trustpilot.com
A Plan are one of the most helpful things ne friendly insurers I’ve used. Always a pleasure dealing with them.
Source: trustpilot.com
Excellent customer service.
I've been with a plan for about 5 years now and always had good service and great value for money.
Can't fault them.
I've been with a plan for about 5 years now and always had good service and great value for money.
Can't fault them.
Source: trustpilot.com
Very helpful people and make everything very easy. Also very friendly.
Source: trustpilot.com
Always very helpful and polite.
Source: trustpilot.com
Excellent service and great premium.
Thank you.
Thank you.
Source: trustpilot.com
The A-Plan staffer, Catherine, was very helpful and had all relevant information at hand for me to confidently renew my house and content insurance
Source: trustpilot.com
Very helpful and friendly
Source: trustpilot.com
Very efficient and helpful.
Source: trustpilot.com
Already have my car insurance with A Plan so thought I would try them for home insurance & saved money so pleased. Friendly & always helpful on the phone
Source: trustpilot.com
Great service as always
Source: trustpilot.com
I have been with A Plan ever since I passed my driving test approximately twenty eight years ago. I have only ever received an excellent service from them
Source: trustpilot.com
I always compare prices every year but end up with APlan because their attention to detail is second to none. I have accepted a very slightly higher premium because I can easily speak to a really helpful person whenever it is necessary.
Source: trustpilot.com
We renewed over the phone & information in post, all efficient, & easy no problems.
Source: trustpilot.com
Would highly recommend. Very helpful staff
Source: trustpilot.com
Easy, Straight forward and a pleasure to deal with.
Source: trustpilot.com
