Howden Insurance
Latest Reviews
Great communication, quick service. Very pleased
Source: trustpilot.com
The staff where very helpful and was someway to me taking out the policy
Source: trustpilot.com
Joshua Thorne is an asset to the company. Great service as always
Source: trustpilot.com
Excellent customer service
Source: trustpilot.com
The renewal premium really took my breath away. Up to that point I enjoyed a good relationship with A Plan but was to learn differently. I realise now that loyalty Is not a word in the vocabulary of the insurance Business generally
.Otherwise I would still recommend A Plan but add a caution about loyalty generally
.Otherwise I would still recommend A Plan but add a caution about loyalty generally
Source: trustpilot.com
Home insurance:
Excellent advice. Saved me a lot of time and money and gave me legal indemnity cover.
Excellent advice. Saved me a lot of time and money and gave me legal indemnity cover.
Source: trustpilot.com
Well before the renewal was due I was contacted by phone to go through details of the cover required and of any changes. Once this was completed a comparison of companies and costs were discussed. All done in about 15 minutes. Very professional.
Source: trustpilot.com
Always very helpful, including a great help with any claims. Highly recommended. We have used them for years for car and household insurance.
Source: trustpilot.com
Some telephone negotiation a good deal was obtained on the car insurance. Have been with A-Plan for car insurance for around 20 years and found them to be very attentive and fair.
Source: trustpilot.com
Great personnel service
Source: trustpilot.com
Professional and competent advice, friendly, efficient service. Very happy with my van insurance deal.
Source: trustpilot.com
Renewal of policy very straightforward due to friendly,helpful and informative service given over the phone.
Source: trustpilot.com
Always a pleasure to deal with,no hard sell just good advice. I'll be back next year
Source: trustpilot.com
A lady with some common sense
Explained the history behind a no fault claim and her assistance was invaluable
Explained the history behind a no fault claim and her assistance was invaluable
Source: trustpilot.com
When we phoned they was very pleasant and help full the person on the other end got us what we needed to take our policy out
Source: trustpilot.com
I was impressed by the professionalism and attention with which my needs were met. Thank you!
Source: trustpilot.com
I have made contact with A-plan and have asked them to call me back which they did the following day. I have been dealing with Luke (Tooting branch) and his professionalism, clear explanations and his customer-satisfaction orientation made me sign the insurance with A-plan.
I have been with previous competitors before and i can truly say they are all below A-plan minimum standards. You pay a bit more with A-plan and the quality of the service you get is worth that little extra.
Last but not the least, when you call A-plan, you reach someone from their agencies and not a call centre located somewhere in the world, this little thing makes a huge difference.
Worth mentioning that with some car insurance companies, they may charge you if you want to call them and if you need to amend your details online...
I have been with previous competitors before and i can truly say they are all below A-plan minimum standards. You pay a bit more with A-plan and the quality of the service you get is worth that little extra.
Last but not the least, when you call A-plan, you reach someone from their agencies and not a call centre located somewhere in the world, this little thing makes a huge difference.
Worth mentioning that with some car insurance companies, they may charge you if you want to call them and if you need to amend your details online...
Source: trustpilot.com
A-Plan have a reasonably good insurance brokerage service and do look around for better pricing at renewal time. I know I'm paying a small fee for the service, but it makes life more simple and I gain from their experience in selecting appropriate motor insurance. Of late, I've been lucky enough not to claim on insurance, so I can't assess how helpful A-Plan would be in the event of a claim.
Source: trustpilot.com
Very good customer service skills. If they call at an inconvenient time about my renewal they always call back at the time and date I give them. Very friendly staff and so far they have always had the best price for my car insurance, van insurance and public liability insurance. Give them a try.
Source: trustpilot.com
Good service
Source: trustpilot.com
Great service , good prices
Source: trustpilot.com
A-Plan did the research to get the best deal available saving us the faf of online comparison sites. All docs emailed promptly. A1 service.
Source: trustpilot.com
took a bit of negotiation but got the deal i wanted
Source: trustpilot.com
Phone communication not good
Source: trustpilot.com
A swift and reliable service
Source: trustpilot.com
