Howden Insurance
Latest Reviews
Efficient and speedy in service. Cost effective.
Source: trustpilot.com
As new customers, we visited the Exeter office to replace a policy for household buildings and contents (not with A-Plan) which was soon to expire. We were impressed by the professional way we were greeted: our requirements were understood with the minimum of fuss; a suitable policy was identified; we signed up and arranged the financing; all completed within 30 minutes; we received confirmatory communications promptly. We feel confident in A-Plan services, and have direct phone line access to help us deal with queries or claims. Very impressed.
Source: trustpilot.com
Have been using Aplan for a few years now . Very competitive and efficient when renewing.
Source: trustpilot.com
Comprehensive review. Easily explained and efficiently executed. pleasent and helpful staff.
Source: trustpilot.com
The service we have received from this company has been amazing even when I unfortunately had to claim due to my husbands error in the snow and ice!!! Thank goodness it wasn't me driving!!! We couldn't fault them they were inquiring constantly how things were progressing and chasing people up for us. The staff are so pleasant and helpful a real credit to the company hang onto them!!!!
Source: trustpilot.com
Very good customer service, very easy to get a quote.
Source: trustpilot.com
Responsive approach and flexible pricing, without the hassle of going through numerous different companies asking same questions or online guessing game.
Not easy to get details from ‘vault ‘ holding details of policy!!
Not easy to get details from ‘vault ‘ holding details of policy!!
Source: trustpilot.com
I've been with A Plan for quite a few years, and they have always been so helpful. They have endeavoured to find me the best deal for my insurance. The people that work there are friendly, polite and very helpful.
Source: trustpilot.com
Most efficient service everything completed in 2 phone calls and at a great
price!
price!
Source: trustpilot.com
Have used this broker for several years when renewing car and home contents insurance and remain impressed by their service. It saves me lots of time not having to contact insurance companies directly and the broker gets some good deals from the larger insurers. Their customer service is excellent and I can thoroughly recommend A-Plan Insurance.
Source: trustpilot.com
Thanks for the great help.
Source: trustpilot.com
Quick easy helpful and polite service.
Source: trustpilot.com
Aviva could not action our new home insurance as decided the location was in the sea with the coordinates we provided them, along with Post Code.
A Plan had no problem with our provided information and gave a us a suitable quotation within the hour.
First Class service from A Plan.
A Plan had no problem with our provided information and gave a us a suitable quotation within the hour.
First Class service from A Plan.
Source: trustpilot.com
Very helpful and honest..realised I've had a clean licence for years working and driving a company vehicle ,,I didn't have any no claims bonus..unlike the other insurance companys.Realised I was a responsible driver..fully comprehensive ( Very reasonable )
Source: trustpilot.com
The title says it all. Well recommended!
Source: trustpilot.com
Always helpful thank you
Source: trustpilot.com
Alerted by phone that our car insurance was due at the end of the month. We said we would prefer to call into the office in Kidderminster, as we have done in previous years. We called in, discussed our car insurance and premium and paid the bill. Simples.
Source: trustpilot.com
Generally good. Friendly and helpful staff. Convenient to be able to call in and talk to staff to resolve any queries.
Source: trustpilot.com
Lauren and the team were very helpful in reminding me, making contact and discussing changes to an agreeable outcome
Source: trustpilot.com
Brilliant, professional, friendly and efficient service.
Faultless and quick.
Faultless and quick.
Source: trustpilot.com
The basic policy is adequate but it quickly gets into the extras mode the moment you move off the standard schedule. Anything outside it negates their competative edge and maybe go to a specialist.
They were professional, polite and knowlegable. Obviously, adroit at handling customers and well trained. Just what you'd expect from a local insurance office with an eye for next years premiums as well.
They were professional, polite and knowlegable. Obviously, adroit at handling customers and well trained. Just what you'd expect from a local insurance office with an eye for next years premiums as well.
Source: trustpilot.com
Because A-Plan listen to me and deliver just the right insurance at a good affordable price.
Source: trustpilot.com
Prompt attention, good renewal price, and good, clear, response when I rang with queries
Source: trustpilot.com
Car insurance had surprisingly gone up from last year quite considerably. Only when I showed prices from competitors was I given a “revised” quote which was more realistic and in line with quotes received from alternative companies. Frustrating why this wasn’t given this in the first place.....
Source: trustpilot.com
A-plan advised me when car insurance due well in advance,tel.@sent paper details of possible quote.
When I tel. to renew talked through possible changes eg.adding or removing others on policy very helpful.
Quick and easy/simple to set up. Thank you.
When I tel. to renew talked through possible changes eg.adding or removing others on policy very helpful.
Quick and easy/simple to set up. Thank you.
Source: trustpilot.com
