Howden Insurance

4.9/5 based on 73092 reviews
Latest Reviews
The call handler that was on the phone was great and it is good to make contact with a real human atlast.
Lisa was one of the best I have had the pleasure to deal with.
I have another car and a van that will have to be insuranced very soon and I will be given her a call again for a cost to cover them.
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A Plan are very helpful and pleasant to deal with
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Very friendly and helpful all the way through and best of all managed to keep the same price as last year for the same cover
trustpilot.com
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I received great customer service and very helpful. They weren't pushy and explained everything. I haven't been with them before, so far I'm impressed.
Keep up the good work.
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A* so helpful
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The sales person, Aaron was very helpful and managed to find the right insurance for me.
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Nice polite people on the phone and did the best for me
trustpilot.com
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Easy to deal with. Good price. Happy friendly staff. Highly recommended.
trustpilot.com
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Great customer service, so easy to deal with on the phone and the price was competitive as well. Top marks👍
trustpilot.com
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Nick was very helpful and professional will definitely use this company again.
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So easy to use A-Plan. I have used them for years for my wife's car insurance. They make things straight forward and explain everything as you go along. Would highly recommend them- Mark Bird and the team at Andover - well done!
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Extremely helpful and efficient
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Very good service very professional
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The help and advice given.
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Helpful friendly staff
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excellent customer service, nothing too much trouble and always helpful and easy to talk too.
Thank you
Would highly recommend
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Excellent service from Mike Gibson at a plan insurance, he was able to find me a quote for a car I had being paying an awful lot of insurance on for almost half of the original! Very good customer service and great communication highly recommend
trustpilot.com
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Great, apart from them asking for my no claims bonus sheet when they already had them from my other vehicle.
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Good friendly service, easy to use.
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Having purchased a specialised vehicle A-Plan was recommended. Staff were very helpful and explained all features of the insurance clearly. Very efficient and friendly service.
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Always friendly and informative staff. Confident that I am getting the best deals.
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They are so helpful and can give answers and advise were needed
Always a great service and price
For home and car insurance
trustpilot.com
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I generally use Hemel Hempstead office for majority of my insurances. I was a little surprised to receive a renewal call purporting to be from another branch but from a town I'd never been contacted from before. Suspicious of scam calls I used another phone to call Hemel to check they did have an office there. All ok and the call was efficient and insurance renewed. Not sure how you reassure suspicious customers that the call is indeed from an A-Plan branch.
trustpilot.com
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Great customer service and listened to my needs as high performance car and guaranteed valuation needed. Thank you
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For me personally it was important to be able to discuss my requirements. A face to face consultation is much preferred. I have recommended to family and friends.
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