Howden Insurance
Latest Reviews
Everything was very easy from the first phone call. Staff were knowledgeable, efficient and proactive in all dealings. Thank you, Josh and team, for all your help!
Source: trustpilot.com
Phone answered quickly and politely, rang me back when I was unable to speak. Always helpful.
Source: trustpilot.com
Excellent team with great people skills. Local and National knowledge is very good. I strongly recommend these guys.
Source: trustpilot.com
A-plan insurance Poole, 140 High Street, Poole, Dorset, BH15 1DN, Mr Thomas Houlding the adviser working there was excellent at getting a very good price for my home contents only insurance and he was very helpful and ringing me back to keep me informed of the policy and price, if Thomas Houlding manager is reading my report, I would like the manager to tell Thomas personaly how pleased I was of his work and how he made me fill valued and he was very friendly too, and anything I asked for, nothing was to much trouble for Thomas Houlding, Well Done.
Source: trustpilot.com
I have been a customer of A-Plan's for over 25 years and their friendly, helpful and efficient customer service team are first class and the various insurance policies I have had over the years are also competitively priced. It's also refreshing that when you phone you always get to speak to a person immediately - something of a rarety these days! Well done A Plan!!
Source: trustpilot.com
Able to speak face to face with an actual person!
Megan at Exeter was extremely helpful.
Megan at Exeter was extremely helpful.
Source: trustpilot.com
I find the whole ( renewing insurance) made so ease being able to speak with a real person, and that you are always competitive
Source: trustpilot.com
The two gentlemen that delt with us were very very helpful and entertaining they made it a very pleasant experience even though we were parting with hard earn monies lol
Source: trustpilot.com
Well managed company giving honest service. Have the ability to search for a personalised product.
Source: trustpilot.com
Easy to deal with and called back in timely manner. Prices in similar range to comparison sites.
Source: trustpilot.com
Straightforward renewal, there were no changes. Efficient staff on the telephone. Paperwork and digital copy sent in timely manner.
Source: trustpilot.com
APlan have dealt with all our insurance needs over the years .we have always found staff to be helpful and pleasant ,looking round for the best deals for us , be it for the car or house insurance . I recently got a quote for my stepfather for his car insurance , he was saved nearly £250 pounds by A plan so is very pleased as are we .
Source: trustpilot.com
This afternoon Catherine Smith from the Tooting office phoned to speak to me about my home insurance renewal. She was very professional and great at explaining to me about the renewal policy she had to offer to cover my house for the coming next 12 months. To which I was happy to go ahead and renew .
Source: trustpilot.com
The representative Philip Hampton. Professional and efficient and made me feel like a valued customer.
Source: trustpilot.com
clearly advised on cover required and offered extra add on,s if needed. phone call to pre arrange cover and face to face conversation to explain policy so simple and quick to arrange, nice to chat to a human.
Source: trustpilot.com
They are so efficient. Always so professional- whoever you speak to is friendly and really knows how to deal with their customers.
They’ve done their checks before calling so can tell you immediately what quotes they have for you to consider.
They’re telephone skills are second to none!
They’ve done their checks before calling so can tell you immediately what quotes they have for you to consider.
They’re telephone skills are second to none!
Source: trustpilot.com
Concise, very helpful and knowledgable !!!!!!!’nnmnnnnmkm
Source: trustpilot.com
Such a great service - personable, friendly, well-informed and very fast. With all the complications of insurance policies, it just takes the sting out of it to have a friendly representative on the phone looking out for you. Holly and her colleagues have been great.
Source: trustpilot.com
I have recently had to make several changes to my insurance over the last year and also renew it. I find the A plan team happy, courteous, helpful and honest. Every time I phoned it was no problem changing things, I had advice when needed and options explained. Everything is checked and explained in detail and documents sent out quickly.
Source: trustpilot.com
A1 insurance always provide a friendly, efficient and professional service.
Source: trustpilot.com
First class service as it has always been for last 20 years.
Robust processes in place and always friendly & helpful brokers
Robust processes in place and always friendly & helpful brokers
Source: trustpilot.com
Helpful, interested, tried to save me money, pleasant to deal with.
Source: trustpilot.com
Friendly helpful staff from start to finish.
Source: trustpilot.com
Staff hellpful - much appreciated as recovering from hospital and aftermath
Source: trustpilot.com
Very proactive and good customer service. Take the time to ensure your renewal policy is entirely suitable and VFM
Source: trustpilot.com
