Howden Insurance
Latest Reviews
Today a very nice man called Adam Billings called me from the Parkstone office as it was time to renew my car insurance! He was friendly and polite and very helpful and it was all sorted and arranged in10 minutes. I’ve been with A plan for a very long time and have had nothing but good service!! They were also incredibly helpful on the one time there was an accident and really helped us to get it all sorted out!! It’s so nice to get the personal touch and know that they are always at the end of the phone to help!!!
Source: trustpilot.com
Luke Morley, gave me excellent service, he is a credit too your company.
D Landau
D Landau
Source: trustpilot.com
A first class customer service with good prices as well, what more is needed.
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I found aplan very easy to deal with good communication,Bradley the rep explained my insurance clearly & matter of fact & hot me a good deal very happy with the quote i got would certainly tell others 😁
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Hi we had a great experience with Ryan he took us slowly through the policy and guide us
Thank you Alplan do training your staff so well x
Thank you Alplan do training your staff so well x
Source: trustpilot.com
As always, the sales person was very helpful and very polite and managed to reduce the costs as the first quote was too high. After being with this company for many years and making no claims, I expected a better quote but got there in the end. Thanks for all your help.
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Katy was excellent, nice company to deal with and a reasonable price
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Very good service. Out did internet quotes with little fuss. Very friendly helpful adviser. Would recommend and hope next year will be able to renew with this local firm again
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GREAT REALLY PLZD WITH PLAN IN THESE UNCERTAIN TIMES MONEY IS IN SHORT SUPPLY THEY FOUND A PLAN THAT SUITED ME AND AFFORDABLE
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An uneventful experience, answered the questions and got insurance, simple
Source: trustpilot.com
We have had 2 vehicles and home insurance with A-plan on and off over the years, and only change providers when we really have to but we always try to come back.
The staff on the whole are really polite and friendly, they do their best to get you a good deal.
The palaver of sorting insurance out is made much easier with these guys, you can have your certs emailed in PDF instead of faffing about with passwords for their portal ( doc storage ) - much simpler
A big plus is they answer the phone in good time and its not routed via India so you can understand whats being said !
The staff on the whole are really polite and friendly, they do their best to get you a good deal.
The palaver of sorting insurance out is made much easier with these guys, you can have your certs emailed in PDF instead of faffing about with passwords for their portal ( doc storage ) - much simpler
A big plus is they answer the phone in good time and its not routed via India so you can understand whats being said !
Source: trustpilot.com
The best customer service I experienced when searching for a new quote on my car insurance. Going to A-Plan Insurance in Malvern I was made to feel that I was not just another customer but important to them and my requirements were met in an honest and patient way.
I had no reservations about insuring my car with them, confident I had made the right choice.
Thank you, Robert
I had no reservations about insuring my car with them, confident I had made the right choice.
Thank you, Robert
Source: trustpilot.com
My experience with A-Plan i feel is a good one i have been with A-Plan for quite a few years and I'm very pleased of been a customer.
Source: trustpilot.com
After seeing several posts on a forum for vw t5 I gave a plan a call and could not fault the service I received the call handler Adam symes was very helpful and price was very competitive all in all fantastic experience and would highly recommend 👏
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A friendly greeting from Ben Knight, who dealt with my fairly complicated requirements with aplomb. I'm happy with the outcome and have no adverse comments at all.
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Added a temporary driver to policy. Spoke with Steve who was very professional and polite. Called back within 30 mins with the price. Signed, sealed and delivered within the hour. Fantastic
Source: trustpilot.com
A-plan was cheaper than all the other quotes I had ,so obviously the best choice .
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Fantastic service!!
Very easy to deal with and fast response
Very easy to deal with and fast response
Source: trustpilot.com
Richard Spencer A Plan Specialist Insurance.
Pleasant Polite and very helpful
Appreciated his diligence over queries and renewals
Peter Unwin
Pleasant Polite and very helpful
Appreciated his diligence over queries and renewals
Peter Unwin
Source: trustpilot.com
Hi on Monday I spoke to Ben Litchfield to sort out a Comprehensive Insurance quote for my Cadillac Escalade. He was very Polite, friendly and extremely helpful in not only getting me a quote (despite being held up by a gremlin in the system somewhere) sorted out a good quality quote and arranged it all for me. I never felt rushed or obliged to accept. Excellent
Source: trustpilot.com
Today Adam Horwood-Smith (Taunton branch) provided an A1 service when I phoned to get a quote for car insurance. He was polite, very knowledgeable and took the time to collect all the relevant information to ensure he could provide a like for like quote. He explained everything fully and I will definitely be contacting him when our other insurances are due. Brilliant service -thank you
Source: trustpilot.com
I spoke to a nice young lady called Charlotte. She is by far the most professional, polite and efficient person I've ever dealt with over a phone. She was extremely knowledgeable about my individual needs regarding insurance and was able to get me a very fair and reasonable deal.
Her mannerisms and tone were second to none, honestly this lady could sell me a 9 year trip to Gauntanamo Bay and I'd pay for it happily.
Whatever you're paying her, it's not enough!
Her mannerisms and tone were second to none, honestly this lady could sell me a 9 year trip to Gauntanamo Bay and I'd pay for it happily.
Whatever you're paying her, it's not enough!
Source: trustpilot.com
Very pleased with a plan insurance very helpful and a great quote for my insurance
For 2022 thanks
For 2022 thanks
Source: trustpilot.com
I was swapping insurance on my newly self converted T5 campervan with all the additional modifications we spend on these money pits I was expecting the worst, However the service was absolutely brilliant, was very thorough and more than exceeded my expectations in terms of service from Adam Symes and the level of cover they provided to suit my needs, not only that they came in a-lot cheaper than my previous year with another insurer and pre modifications! So a massive thumbs up from me for A-plan and a big thank you for the great service from Adam. Keep it up guys, I highly recommend everyone gives A-Plan try.
Source: trustpilot.com
I phoned to set up home insurance and had everything set up and paid for in 15 minutes. Result!
Source: trustpilot.com
