Howden Insurance
Latest Reviews
Local office always friendly and helpful. Alternative quotes made available and advice given
Charges reasonable
Charges reasonable
Source: trustpilot.com
Very good service in the office the young lady did really well
Source: trustpilot.com
Fuss free renewal again this year. Very happy with premium offered. A-Plan always good to deal with
Source: trustpilot.com
Ease of contact, efficiency of the personnel dealing with my enquiry, the very competitive cost of the policy
Source: trustpilot.com
Very impressed with the service I received from Ruth at the Maidstone Branch. My car and contents insurance were both due for renewal and with the help from Ruth made a considerable saving. Many thanks
Source: trustpilot.com
Super efficient. Always contact me in advance of renewal date with best options. Very professional to deal with.
Source: trustpilot.com
Excellent customer service from Adam then Katie. Knowledgeable, polite, friendly and helpful on each call. Good quote and happy I got the right policy for us.
Source: trustpilot.com
I have bought both home and vehicle insurance through this company for 10 years. They always find the best coverage for me and keep me in the loop so that I am always renewing in a timely manner.
Source: trustpilot.com
With A Plan the phone is answered straight away and you are usually put through within a minute to the correct person, (unusual in this day and age not to be kept waiting for ages whilst listening to music and being told that your call is very important!)
In the 20+ years I have been with them I have found all of the staff to be polite, knowledgeable and very helpful. A Plan are also very competitive and will do their best to compete with another quote, like for like.
But to me, the most important of all is, you never know how good a company is until you have a claim. The one time I have had dealings with them regarding a claim, the service was absolutely spot on.
I have 4 policies with them, I shop around each year and they will go out of their way to beat or equal any quotes I have received.
I have complete peace of mind having everything possible insured with them as I know if there is ever a problem I will receive instant, first class service.
In the 20+ years I have been with them I have found all of the staff to be polite, knowledgeable and very helpful. A Plan are also very competitive and will do their best to compete with another quote, like for like.
But to me, the most important of all is, you never know how good a company is until you have a claim. The one time I have had dealings with them regarding a claim, the service was absolutely spot on.
I have 4 policies with them, I shop around each year and they will go out of their way to beat or equal any quotes I have received.
I have complete peace of mind having everything possible insured with them as I know if there is ever a problem I will receive instant, first class service.
Source: trustpilot.com
The Team are always helpful , that’s why I have multiple policies
Source: trustpilot.com
The staff were very efficient and helpful.
Source: trustpilot.com
Professional quick service
Source: trustpilot.com
1/Fantastic, only three rings, polite, friendly staff. 2/No automated voice or terrible interval music. 3/Very helpful explanation of policy with attentive help afterwards, when made another enquiry, possible add on!?
Source: trustpilot.com
APlan have been very helpful and friendly. They have saved me substantial amounts on both my car and house contents insurances.
Source: trustpilot.com
OK, so 4 stars. Would have been 5 but I had to chase up after the initial quote. I was promised a call back, which didn't happen. However, I had to make amendments to my policy, which were dealt with promptly (within 48 hours) All of the staff I spoke with were courteous and seemed knowledgeable. Also the insurance policy price was very competitive. Would highly recommend, based on my experience so far.
Source: trustpilot.com
I got a first class service from start to finish only sold me what I wanted
Source: trustpilot.com
Very helpful staff
Source: trustpilot.com
Chantel vince from Tooting was very pleasant . She helped with my queries and offered advice on breakdown cover
Source: trustpilot.com
Excellent service and advice. Insurance sorted for car and home, and it feels like you're actually being looked after when going through A-Plan.
Source: trustpilot.com
Used A-plan for many years for several insurances. Always been a good experience.
Source: trustpilot.com
Good helpful staff and good price
Source: trustpilot.com
I have recently decided to return to using the service of an Insurance Broker for my Insurance requirements. I contacted Aplan in Newton Abbot and found the first point of contact, Louise, Very efficient in answering my enquiry. Louise sorted my insurance needs very professionally.
I have decided to instruct Aplan to proceed with my Insurance requirements, they were found to be very competitive, helpful and efficient. Full marks to Louise and the rest of the Team. I would certainly recommend Aplan for all your Insurance requirements
I have decided to instruct Aplan to proceed with my Insurance requirements, they were found to be very competitive, helpful and efficient. Full marks to Louise and the rest of the Team. I would certainly recommend Aplan for all your Insurance requirements
Source: trustpilot.com
Just down the road from us, very friendly over the phone, always tries to beat everyone's quote
Source: trustpilot.com
I was very happy with the lady in A plan help me with me home insurance
Source: trustpilot.com
Very happy with the service I received.
Source: trustpilot.com
