Howden Insurance

4.9/5 based on 70001 reviews
Latest Reviews
Excellent service from Thomas Jack in Cheltenham
trustpilot.com
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Everything went well from quote to purchase. The Agent was polite and helpful.
trustpilot.com
Source: trustpilot.com
Came to Aplan for a camper van insurance quote and really glad that I did. It came out more expensive than the existing insurance which highlighted issues with them that made me want to leave and come to Aplan.

Spoke to Katy, a T5 owner herself (which was reassuring) who squared me away with a policy that covered everything.

Really pleased with the outcome. Awesome & knowledge staff, and I’ve had many recommendations about Aplan so it was a no brainier.
trustpilot.com
Source: trustpilot.com
Very helpful staff competitive prices,would certainly recommend to family and friends.
trustpilot.com
Source: trustpilot.com
Phoned a plan about van insurance.very help full lee was excellent and explained everything.great job
trustpilot.com
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The person I dealt with regarding my house insurance was very helpful and knowledgeable.
trustpilot.com
Source: trustpilot.com
I was very impressed with the service I received. I was looking for a quote for home insurance to better the price that my previous insurers had quoted. I was delighted with the lower price which I accepted thanks to Alex who did the searching and securing for me. Many thanks.
trustpilot.com
Source: trustpilot.com
Quick efficient and polite service. No more remains to be said.
trustpilot.com
Source: trustpilot.com
First class customer service. I was very satisfied with the whole experience from the polite young man who served me to the very good deal I chose.
trustpilot.com
Source: trustpilot.com
WOW !! What incredible service !! I cannot recommend A-plan highly enough. They were quick to respond to my call and the customer service is some of the best I’ve EVER received . I was put through to Benjamin Lewis at the Poole office who was extremely helpful, dealing with my quote quickly, getting me a good price and giving me some savings . 6 days from renewal and I had received no renewal policy from my current insurance provider and all calls and emails were being ignored. I was unable to get my No claims bonuses from them as I couldn’t get hold of them , but Ben was brilliant in assisting me and sorting this .
Ben is an absolute ASSEST to the company - if you have a branded car then go to BEN at the Poole office and say Debbie White from UW recommended you. You won’t get better customer service that this . THANK YOU Ben - I will speak to you next year .
trustpilot.com
Source: trustpilot.com
George from the Thatcham branch was brilliant to work with.
He gave me a competitive price to the point that I took my new car insurance out with them.
Looking forward to future offers, maybe we are able to move our other cars to A-Plan as well.
trustpilot.com
Source: trustpilot.com
Very happy with how this was dealt with
trustpilot.com
Source: trustpilot.com
Chantal from Tooting sorted my car insurance this year. No idea how long I have been with A-Plan now as they always come up trumps! Chantal went through everything with me and was happy to post hard copies of docs as in previous years I have had difficulty getting into vault (IT need to sort that out!). Life is so much easier when people listen to your preferences. Highly recommend A-Plan, and remember to ask for Chantal.
trustpilot.com
Source: trustpilot.com
Very pleased with service, Great price, great cover, great customer service .
trustpilot.com
Source: trustpilot.com
Was very happy with the help and change of car insurance in the Maidstone branch and the staff was very polite and helpful.
VERY GOOD
trustpilot.com
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Helpful, knowledgeable sales lady, helped us greatly.
trustpilot.com
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Just sorted my home insurance with Catherine Smith at the tooting office.
Excellent all round service and professional approach.
trustpilot.com
Source: trustpilot.com
Simon who I spoke to was courteous and helpful. With his help I saved the best part of £50 on my house insurance. I would have given 5 stars but for the on going problem I am having accessing my documentation via your on line portal, which I am still unable to do as two passwords are in conflict one on my phone and the other on my laptop. Matthew and Simon have offered to get assistance from IT but so far 14th July nothing has happened!
trustpilot.com
Source: trustpilot.com
Very helpful and clear and good value .
trustpilot.com
Source: trustpilot.com
The staff at A Plan were most helpful, professional and displayed great empathy and understanding. They kept in touch well and nothing was too much trouble. And they came up with a very competitive quote and could not fault them. Thank you to Kim and Kyle for your help, kindness and understanding.
trustpilot.com
Source: trustpilot.com
This is the first time using and hearing about APlan, they were the cheapest quote using AXA, and AXA direct wanted £100 more at least. Many insurance companies tried quoted from £100 to more than £500 more than APlan, hopefully I won't need to claim but if all goes well they can have my business next year.
trustpilot.com
Source: trustpilot.com
The lady who dealt with my home insurance was very helpful
trustpilot.com
Source: trustpilot.com
Excellent service provided in a simple easy to use way
trustpilot.com
Source: trustpilot.com
I now have car insurance and home insurance with A-Plan found them great to deal with and good vaule products.
trustpilot.com
Source: trustpilot.com
Very helpful, and saved £100 compared to Aviva.
trustpilot.com
Source: trustpilot.com
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