Howden Insurance

4.9/5 based on 70001 reviews
Latest Reviews
Great call handler. Good search for best rates, got a good deal.
trustpilot.com
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Helpful, polite and efficient. Beat my previous insurance quote.
trustpilot.com
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Paul who we dealt with was very polite and professional, would not hesitate to recommend Aplan.
trustpilot.com
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Very very good
trustpilot.com
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Easy to deal with, very thorough. Pleased customer
trustpilot.com
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Excellent experience with A Plan would recommend them to friends and family
trustpilot.com
Source: trustpilot.com
I was really pleased with the service and professionalism of the staff .... they would have got a 5star review however when I confirmed the purchase there was a question over the emergency cover which I had requested to be included on the original quote yet was nearly charged a further £80. Would recommend though for sure.
trustpilot.com
Source: trustpilot.com
Excellent service
trustpilot.com
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The experience with the insurance company was very informative and constructive.
trustpilot.com
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All good got sorted out without much problem
trustpilot.com
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Spoke to a real person! Answered the phone quickly without having to wait hours for someone to answer, phoned me back when they said they were going to, answered all my questions, I also have taken out other insurance with them previously, any problems to speak to them first, first class, well done.
trustpilot.com
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You were not prepared to discuses an option for a better car insurance due to circumstances , I have just lost my Husband , very quickly and without reason and NOT expected at all but you have chosen not to deal with my situation just not been bothered at al!!!!
Great Empathy and Customer Service !!!Not
Just Take my Money and Dont care!!!!
trustpilot.com
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I’m recommending A plan to my friends and family. Seriously impressed with the personal touch. Thea explained so much about the pros and cons of various schemes in one single telephone conversation, I was seriously impressed and know I made the right choice. Every time I e mailed requesting a call back I was contacted within minutes, if she couldn’t call she replied with a time when she would be in touch.
I have insurance which is reasonably priced and covers my camper van for her true replacement value- unlike other quotes I was given. Totally recommend.
trustpilot.com
Source: trustpilot.com
Great personal service which is rare these days! There was no sales push just great and honest presentation of facts and option. I would recommend a-plan and in particular the branch manager, Andrew Dean.
trustpilot.com
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Great service as always. Thanks guys
trustpilot.com
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Great company
Very helpful and professional
A first class service
trustpilot.com
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First class business.
Answer the phone immediately - who answers is able to deal your account with equal professionalism.
Transferred all my business to then over the last year.
Would thoroughly recommend.
trustpilot.com
Source: trustpilot.com
Great company to deal with. Staff always helpful. Competative price
trustpilot.com
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Insurance was carried out quickly as promised. Hollie Webb at Shirley had a very good telephone manor, she was patient and spoke clearly. I had Covid so asked her to call back another day - which she did.
Many thanks!
trustpilot.com
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Renewed my policy for my camper van with Aplan Salisbury branch, Rob and Kerry dealt with me both are fantastic, explaining everything along the way very simple
trustpilot.com
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I cannot fault the service provided by A-Plan in Worcester. The agents get to know what you need. They make helpful suggestions but are not pushy. I have confidence that they get me competitive quotes and are professional and efficient.
trustpilot.com
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Quick and all done within 20mins.
trustpilot.com
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Excellent service from Pieter very helpful went through everything, many thanks
trustpilot.com
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Adam was very helpful, explained everything clearly and the quote was very attractive as well, so now I'm a happy client of A-Plan. Thanks
trustpilot.com
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I rang A-Plan to organise car insurance, having recently moved back to the UK from Australia. Rebecca Scott was so helpful - explained everything and cleared up all queries. What was so good was that the phone was answered promptly and Rebecca was either immediately available or called me back very quickly…such a pleasant surprise for us older people in this new world.
trustpilot.com
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