Howden Insurance

4.9/5 based on 67843 reviews
Latest Reviews
I had decided to buy a van for use in moving things between the family home and my new home. The company I had my car insured could not cover the van, but they put in touch with A-Plan Insurance. The first person I spoke to was Jon Fletcher and he spent some time talking to me to understand my requirements. He then put together a competitive quote for me. There have been a few hiccups along the way, but I kept in touch with Jon, and he kept rechecking the insurance rates for me. Today I was able to complete the process with A-Plan. Thank you Jon.
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Dylan Nicholson was supper helpful when trying to arrange insurance for my van. Really happy with the service that I got.
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I've been with A Plan for the 3rd year now , they are a brilliant insurance company , and easy to deal with , thanks
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Just to let A plan know what a great service Emma Holland gave at the Lichfield branch today. I’d already spoken to a couple of companies direct who just didn’t seem bothered about making sure the list of risks would be covered as required. Emma patiently allowed me to read the long list given by the solicitor to cover the lenders requirements and went away to confirm she could provide what was required. Insurance was put in place ready for our sons first home purchase next week. It was so refreshing to talk a human and one that didn’t just read everything from a crib sheet. In the current climate the world needs more Emmas and all future calls will be measured against the “Holland Scale” Rob
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Jamie Morton and A Plan have been exceptional. Jamie Morton was very patient (as I was very stressed ) whilst remaining very professional. I would like to thank you for such detailed and caring services .
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I was expecting a call the next day from the agent I think with the price but that did not happen unfortunately so I don’t know how much my policy is costing as I was prepared to pay up front.
Please get in touch with me.
Glynis
I can’t remember the date off hand.
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Big thank you to Jenni Roberts and Thomas Jack for finding me a cheaper building insurance policy that covered our unusual requirements. Most insurance companies wouldn't even try to quote for 2 flats on a shared freehold. Brilliant service and so easy to deal with
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Thank you to Reece and Leon for my car and home insurance help. They were friendly and helped me through the questions. Really quick to respond and answer calls too. Glad I was recommended this company.
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What we thought was going to be a straight forward renewal came off the track overnight. But due to the persistence and hard work of my contact at Aplan disaster was averted. We changed insurance providers and they managed to put cover in place on the very last day of my existing policy.

Well done guys at Aplan.
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Daniel was most helpful and courteous. He took the time to explain all the terminology and varying prices. He was also very patient with all my questions. He represents the company with total professionalism and is a great asset to you. I would not have renewed if it had not been for him.
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Friendly staff make choices easy and they gently tell you the cost so heart attacks are avoided. Competitive price too.
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I had occasion to contact A plan Insurance to see if they could source an insurance company to provide home & contents insurance. I have recently had floor heave which has now been rectified, but a lot of insurance companies won't insure for 5 years after floor heave has been rectified, but A plan came up with a company that I have taken out insurance with, & once I have had a survey carried out, they will add subsidence & floor heave cover to the policy at no additional cost. Great service from A Plan.
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I search around for other quotes and this seemed reasonable so I simply let the auto renewal go though.
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Went into the shop dealt with swiftly and efficiently
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Have used A Plan for many years. Good service and accurate on detail throughout. Above all good value.
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Tried A-plan after a number of positive comments. I found the whole process straight forward and got a reasonable quote. Kerry was a delight to deal with.
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Catherine Smith and I have had numerous conversations regarding various insurance policies I hold. She is always cheerful, well informed and efficient.
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The process was efficient and straight forward.
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Great advice and easy to insure our modified van, which is hard to do with many insurers.
Can't comment on if we need to make a claim but otherwise can recommend.
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Fantastic team, thank you to Holly and the others. They can’t be more helpful. Always call back when they say they will and always make you feel like a priority.
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I was up for car insurance renewal and couldn’t find a really good offer from any of the comparison sites. I had no previous experience working with insurance brokers. I came across A-Plan as I live locally to a branch near by. I decided to get in touch and worked with a lovely chap called Dylan over a Saturday morning, and he managed to get me a great deal with a reputable insurance provider (I know of quite well) with all the benefits included!!!! Dylan was a top bloke and was easy to talk too and felt confident, he had my best interest from the jump!
trustpilot.com
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Fantastic service and always look for the best deal. I have motor and household policies with A-Plan and have always received a courteous response in every transaction. I would recommend them to anyone.
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Taken out an additional vehicle policy and was advised and helped through the process easily.
Always made to feel that our business is important to both them and us.
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Very helpful service with less fuss but very professional
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staff were helpful i would use you again thanks
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