Howden Insurance
Latest Reviews
To me it’s peace of mind and I know I can ring Aplan insurance brokers and trust them to get me the right policy at a reasonable price,
They are very helpful and understanding
They are very helpful and understanding
Source: trustpilot.com
Not sure about ins and out of insurance, so I leave it up to you to give me what I need.
Source: trustpilot.com
Very good service very good price for an annual policy which includes new for old in some items
Source: trustpilot.com
My car insurance is with A-Plan Bournemouth branch but the renewal quote seemed very high, and I was very close to changing insurance provider as I was getting far cheaper quotes online compared to the new quote from A-Plan for renewal. However, the long chat with one of their staff made me realise that renewing with A-Plan was actually the better option in the end, due to the free 'extras' in the policy that I had not realized were there until it was properly explained to me. The quote ended up being lower than the original renewal quote as well, as my circumstances had recently changed, meaning a slightly reduced cost when the renewal was re-reviewed. What also made me stay with A-Plan was the fact that when I had to make a claim about 8 years ago when my car was badly damaged when a deer ran into my car, A-Plan instantly took over the entire claim procedure on my behalf, and within two hours I had a loan car delivered and my damaged car taken away for repair. This sort of positive experience when you need it, and the very attentive service from Lauren yesterday, sways your decision.
Even though you may pay a few pounds more, knowing you can speak to someone easily and quickly every time you make a call to A-Plan, or can just drop into one of their local offices, is far more reassuring than having to wait for ages on hold with a large faceless call centre.
Thanks Lauren SB, for your patience and experience yesterday. Your career move was A-Plan's gain !!
Even though you may pay a few pounds more, knowing you can speak to someone easily and quickly every time you make a call to A-Plan, or can just drop into one of their local offices, is far more reassuring than having to wait for ages on hold with a large faceless call centre.
Thanks Lauren SB, for your patience and experience yesterday. Your career move was A-Plan's gain !!
Source: trustpilot.com
Always superb.
Source: trustpilot.com
Always had a great deal and so much better to speak to someone in person.
Source: trustpilot.com
Have used A Plan for years and trust them to get me the best deals. Always friendly and efficient
Source: trustpilot.com
No complications
Source: trustpilot.com
Very professional, efficient and reliable company, with extremely helpful staff
Source: trustpilot.com
Polite informative I was informed exactly what was in the policy and how to contact the relevant people should I need to
Source: trustpilot.com
Every year goes service. Must be 6years we've used them.
Source: trustpilot.com
Very good at the job and knowledgeable had an answer for anything i asked him well pleased with the company
Would recommend
Would recommend
Source: trustpilot.com
Very easy to sort out. Helpful and knowledgeable.
Source: trustpilot.com
I was able to renew my policy by telephone. All documentation was subsequently received by email.
Access by telephone to the Eastbourne office was quick and the responder was well informed.
Access by telephone to the Eastbourne office was quick and the responder was well informed.
Source: trustpilot.com
I dealt with Emma Stanton. she was a great help and called me back at the time I requested, so no hanging around waiting on a call back.
Source: trustpilot.com
A plan were helpful and efficient in setting up a new motor policy and the cost was a substantial saving on current insurer.
Source: trustpilot.com
The cost of the insurance was very competitive & it took about 7 minutes to complete over the phone.
Source: trustpilot.com
Really friendly,helpful and quick.
Brilliant service highly recommend.
Brilliant service highly recommend.
Source: trustpilot.com
Had to chase get quote
Had to chase to pay
Had to ring several times
All they had to do was send quote and provide an easy way to make payment
Had to chase to pay
Had to ring several times
All they had to do was send quote and provide an easy way to make payment
Source: trustpilot.com
Very efficient and friendly service.
Source: trustpilot.com
Rang for a quote didn't have to wait too long for the call to be answered the guy I spoke to was very helpful and knowledgeable got my vehicle insured with no hassle at all
Source: trustpilot.com
Always helpful and knowledgeable advisors.
Source: trustpilot.com
Great customer service very helpful
Source: trustpilot.com
Adam was incredibly helpful, friendly and made the entire process easy and stress free.. he was able to find insurance for my part conversion which is amazing as not only covers the vehicle but also conversion (even though registered as commercial van!) Also my no claims from owning a car were taken into account, which not all companies do when insuring a van.. really excellent advice and service. Thank you Adam!!!
Source: trustpilot.com
Excellent service with very knowledgeable staff
Source: trustpilot.com
