Howden Insurance
Latest Reviews
I telephoned to arrange home insurance and wad assisted by Phil Snow. He quickly understood what we needed and found an acceptable policy and quote, so that we were able to arrange the cover we sought
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I have always been happy for many years to renew my house insurance with A-Plan and to recommend them to friends and family because of their very competitive prices and helpful and efficient staff at the Tooting office - Catherine Smith on this occasion.
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Very helpful
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They were so helpful I'm not good on line and I phoned back a few times because I couldn't get the paper work up ,they sent me each piece paper individually, I was really grateful for all the help
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I was given clear explanation about the insurance that I need to take for my safety. I was quoted a premium that I could afford. Ashley Petch, the agent who talked me through the process, had been kind and patient and respectful to me. March 2023
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Knowledgeable, explained my questions fully,very competitive car insurance premium, my advisor Will G.was very helpful many thanks . J kneller
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They are always very polite and answer my queries quickly and with knowledge.
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Prompt service looked after me
But have still not received my documentation
But have still not received my documentation
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Polite and professional
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good communications and product knowledge for my vehicle
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Very helpful, sorted out easily and quickly
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Good all round & easy to talk to and helpful,!!
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I have recently been transferred to A-Plan Insurance from Simon Brown Insurance and both of the people I have dealt with have been very helpful and professional.
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Once again Liz from the Tooting office has made Insuring with A-plan the right thing to do. Happy with my quote and very happy to have Liz once more dealing with it. Many Thanks Liz your time and patient manner goes a long way.
Source: trustpilot.com
First time with a plan insurance and definitely won't be the last, spoke to a lovely person Amina Ahmed, who went through everything in a very polite and professional way and best of all the premium came out £200 cheaper than my renewal. Five star service
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Really friendly and helpful young lady talked me through everything I wanted in car insurance and then gave me the options and costs so no effort from me and insurance was sorted
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A Plan we're so helpful when I called for a insurance quote. They called back when they said they would and had the best quote. All my questions were answered correctly and couldn't have helped anymore
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Catherine smith at Aplan Tuting was very helpful and polite, giving all the information i needed to continue with Aplan, Thanks Catherine
Source: trustpilot.com
Pleasant and helpful staff at the end of the phone.
Every year I renew my policy I know that I get the best price for my vehicle.
Every year I renew my policy I know that I get the best price for my vehicle.
Source: trustpilot.com
Imogen was really helpful, and efficient.
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Really good customer service Friendly staff got me the best quote setting up was dead easy document's arrived with out a problem
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Taylor was extremely helpful and patient. We were ensuring a company vehicle as a pool car so the process was a bit more complex and meant that Taylor had to speak with an number of colleagues who were being insured on the vehicle.
Source: trustpilot.com
I could understand the persistence of those seeking business, but the first quotation I was given was in excess of reasonable market expectations by 50%. It is apparent that the company would benefit from a wider range of insurers from which to recommend suitable products. I hope this can be fixed in due course.
Source: trustpilot.com
Excellent service, with friendly advisers, and knowledge of what customers require, how to plan your payments over the annual period.
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Martin Clark was very knowledgeable and helpful.
Source: trustpilot.com
