Howden Insurance

4.9/5 based on 70079 reviews
Latest Reviews
We moved to Aplan for our fleet van insurance on recommendation which included customer relations, speed of call pick up and personal attention. All of these attributes I am pleased to say have worked for us.
Our agent was Shuber Muhith. Well done
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They make it so easy, for us to insure both our car and our house contents and they are easy to get in touch with, should you need to contact them, I have been with them for years and they have always looked after us, with no pressure put on us.
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The staff were polite and helpful, providing me with answers to my queries and giving me clear guidance,for which I was thankful.
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I have very good dealings with the Chester rep, Jordan, He was very helpful and called me back when he said he would and answered all my questions and sorted the car insurance for me.
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Easy to arrange cover, no issues with mods and a good quote.
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Very helpful, pleasant woman on phone
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Despite it being a really busy day today at the A-Plan office Cameron and Karl, as always, ensured that all my needs were met today. The team are always friendly, helpful and I would not use anyone else. I cannot recommend them highly enough.
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Always very helpful and try to match any other quate on line.
Professional and understands one's needs.And not having to spend hours on line.
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Great to deal with a firm that answer phones are based fairly local and give impartial advise
Brilliant service thanks
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Sound insurance . Good value for money , especially when due just after the festive season.
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Robert Cruikshank was kind, patient & understanding as it was my first time to arrange an insurance policy as my late husband covered these things. Excellent experience!
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Extremely helpful and friendly staff member
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helpful advice at all stages
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Very polite phone operator and explained everything
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Service received was as we expected and to our complete satisfaction.
Thanks.
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Mark Catley at the Chelmsford Office sorted out my Car Insurance quickly & professionally.. & at a very competitive price. Staff there are always Welcoming & friendly & so nice to see someone Face to Face to sort out the Insurance.
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Very helpful on phone and have been with A Plan for 10 years or more and although have moved from the Maidstone area I still have contact with them. Would not go with anyone else. I get the best deals with them every year as I have two insurances with them.
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Great service. Good quote found for my new van. Alot Cheaper than expected!
Friendly and patient staff - Bella and Steve
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Been with this Company for past twelve years for insurance of my Ford Fiesta van for self employed use and now only S&DP. Always have given me the most competitive premium quote for my needs. Staff courteous, friendly but also extremely knowledgeable and professional. Have recently introduced a customer account website where all documents, quotations, policies and certificates etc etc both current and previous are able to be viewed and downloaded if necessary. This I feel is a great help in pre-organising ones affairs.
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Nice friendly staff and very helpful and prompt with my quote. But think its a bit pricey for package ive got and the amount of mileage i do a year. Been with you 16 years now and happy with the service you provide.
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I spoke to a chap named Andrew Griffiths. He was bloody brilliant, quick, efficient, friendly, trustworthy, and explained their process. He didn’t, as I’ve experienced many times with other insurance brokers, try to justify high prices, or act like he was doing me a favour by applying an arbitrary discount. Straight forward and honest.
I haven’t yet had to make a claim so cannot comment on that side of the process but hope it’s as smooth as policy set up. Agreeing a price was the easiest I’ve encountered yet for motorhome cover.
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Very helpful. Explained in good old fashioned english all the options that were applicable. Would highly recommend the service you offer
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Excellent serves Nigel was very helpful and find us the best deal
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Everything done for me!!
Best price!
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Lady sorted it out but took a while
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