Howden Insurance

4.9/5 based on 67856 reviews
Latest Reviews
Friendly yet professional service
trustpilot.com
Source: trustpilot.com
The member of staff who I spoke to was excellent and informative
trustpilot.com
Source: trustpilot.com
They told me a month before it was out of date and the price was right
trustpilot.com
Source: trustpilot.com
All good thanks
trustpilot.com
Source: trustpilot.com
Good service, explained what cover was, how it all worked , all paperwork was emailed to me , all printed off , no problems , called back with a couple of queries and was sorted straight away with Rebecca 😃
trustpilot.com
Source: trustpilot.com
Knowledgeable people, peace of mind, great service.
trustpilot.com
Source: trustpilot.com
They understood my needs and requirements.
They were able to provide a solution, despite my age and various medical issues.
trustpilot.com
Source: trustpilot.com
I spoke with Catherine Smith in the Tooting office regarding renewing my home insurance cover. She was very helpful and talked me through the policy. The whole experience was very professional.
trustpilot.com
Source: trustpilot.com
Staff very helpful and explained things quite clearly. Price also very competitive.
trustpilot.com
Source: trustpilot.com
Easy to renew
Courteous and professional staff
trustpilot.com
Source: trustpilot.com
Just very professional
trustpilot.com
Source: trustpilot.com
I can meet you face to face,which is important to me.
Employees seem well prepared and friendly.
Your office is situated in a handy position for me to reach easily.
Policies have so been competitive.
trustpilot.com
Source: trustpilot.com
I received really first class customer service which was professional, helpful and efficient.
My original enquiry was for home and contents insurance, which I took and as a result I moved my car insurance as well. Thanks Libby at A Plan
trustpilot.com
Source: trustpilot.com
Going into the shop and speaking to someone face-to-face very helpful and friendly staff.
trustpilot.com
Source: trustpilot.com
Good reliable service, bee with them for years.
trustpilot.com
Source: trustpilot.com
I've never had a problem with Aplan , very professional, explain everything so you understand.
trustpilot.com
Source: trustpilot.com
I like Carl Burkhart, we seem to have a pleasant discussion when the insurance is due, it also seems straightforward if I need to claim
trustpilot.com
Source: trustpilot.com
Ease of continuity... reliable price ..... helpful staff
trustpilot.com
Source: trustpilot.com
I wanted help in arranging car insurance for my daughter ahead of transferring ownership of a second car that I no longer need. Kate was extremely helpful and managed to get the price down to a very acceptable amount.

I was not rushed and Kate explained everything carefully and when necessary referred to a manager to check the proposal was the best one.

I was so impressed I also decided to use A-Plan to arrange home/contents insurance as well.
trustpilot.com
Source: trustpilot.com
We like A Plan, especially when we had an accident, they were so helpful, and guided us through the claim process. I also like the fact that they give you options when you renew your policy, a price from your current supplier and also a cheaper policy.
trustpilot.com
Source: trustpilot.com
i was well satisfied with a-plan.
got what i wanted
trustpilot.com
Source: trustpilot.com
A-Plan Insurance was easy to contact and dealt with issues quickly.
They dealt with my subsequent questions to my satisfaction.
trustpilot.com
Source: trustpilot.com
Very helpful, guided through the insurance process with empathy and care. Very professional.
trustpilot.com
Source: trustpilot.com
My initial experience was very good. The cover was explained to me in detail so I could ensure I had what I needed and a promise of assistance with changes/claims down the line encouraged me to use a broker rather than go directly to an insurance company where my experience of after sales service has been dire over the last few years.
trustpilot.com
Source: trustpilot.com
Easy to get hold of. The staff are helpful and knowledgeable. It is a relief to know they just sort it all out for us efficiently rather than us getting confused and wasting time on websites. Excellent customer service. Thank you.
trustpilot.com
Source: trustpilot.com
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