Howden Insurance
Latest Reviews
The agent was polite, courteous , professionals d prompt. It was a good experience.
Source: trustpilot.com
excellent face-to-face service over many years
Source: trustpilot.com
Knowledge of subjects also very friendly
Source: trustpilot.com
It was a transition from one co. to another. All went smoothly with great efficiency. Very helpful staff. It would appear to be good value cost wise
Source: trustpilot.com
You were proactive in approaching me having been on a Compare.com site and offered a lot more than what I was quoted
No pushy salesman very professional. basically a no brainer
No pushy salesman very professional. basically a no brainer
Source: trustpilot.com
Able to get straight through to a person on the telephone.
Very professional and helpful
Local company with office in town where I was encouraged to visit if I needed to discuss policy
Very professional and helpful
Local company with office in town where I was encouraged to visit if I needed to discuss policy
Source: trustpilot.com
Very helpful
Source: trustpilot.com
Super attentive. Nice blokes who got us a great price for our Toyota Granvia and even through in an extra deal. Much cheaper than another specialist Japanese import insurer we tried and hundreds of pounds cheaper than general online websites
Source: trustpilot.com
5 policies to date, happy cheerful helping voice on end of phone
Source: trustpilot.com
My experience with A Plan is always first rate. They always call at an appropriate time, their service is excellent and, having checked online, I know they find the right price for me come renewal time.
Source: trustpilot.com
I didn’t think they would beat my renewal quote but they did.
Good service all round
Good service all round
Source: trustpilot.com
Excellent service from this Broker. Recently added a second car and quote received from third party was matched. Previous experience of service on claims etc. really good so happy to proceed.
Source: trustpilot.com
Competitive price
Source: trustpilot.com
The pure fact you can pick up the phone and call in any time to chat about your insurance makes 100% difference.
They are always smiling, friendly and helpful.
They are always smiling, friendly and helpful.
Source: trustpilot.com
Chloe Hill conducted the process over the phone in a very professional and structured manor providing me with all the detailed information that I need to know for me to come to a quick decision. Well done and thank you
Source: trustpilot.com
Helpful staff and easy to get hold of for queries
Source: trustpilot.com
Quick to answer phone
Polite friendly and helpful staff
reliable service
Polite friendly and helpful staff
reliable service
Source: trustpilot.com
A-Plan's administration and service is generally sound.
To be excellent, they need to address their telephone responses.
Currently, they spend ages [several wasted minutes in each telephone call] telling their
customers the conditions under which they trade.
My opinion is that this is so that they can tell me 'we told you so' later, should I make a claim; and is a mechanism to avoid liability, rather than genuinely trying to help their customer.
It smacks of 'second-hand car salesmanship'.
To be excellent, they need to address their telephone responses.
Currently, they spend ages [several wasted minutes in each telephone call] telling their
customers the conditions under which they trade.
My opinion is that this is so that they can tell me 'we told you so' later, should I make a claim; and is a mechanism to avoid liability, rather than genuinely trying to help their customer.
It smacks of 'second-hand car salesmanship'.
Source: trustpilot.com
I continues to be delighted with the professional level of service, particularly with the care taken to meet my specific needs and requirements.
Source: trustpilot.com
So easy to deal with, talking to a human as opposed to typing in to a website is so much better. Really helpful when discussing renewal options and a fair price.
Source: trustpilot.com
Great understanding of product and extremely helpful
Source: trustpilot.com
Extremely helpful and polite new exactly what I wanted
Source: trustpilot.com
Just able to pick up the phone and speak to a real person was so refreshing. Very friendly and helpful service. Would recommend A Plan.
Source: trustpilot.com
Overall Good Experience with A Plan Insurance, I Used the Specialised Team to Insure a Caterham Seven Kit Car for a reasonable Yearly Premium. will use them again in the Future.
Source: trustpilot.com
Very straightforward to renew. Policies reviewed and summaries provided based on what you need. Nothing is too much trouble, friendly well informed staff.
Source: trustpilot.com
