Howden Insurance
Latest Reviews
MY CAR INSURANCE WAS DUE AT THE END OF AUGUST AND MY CURRENT INSURER'S QUOTE HAD GONE UP A LOT SINCE THE PREVIOUS YEAR. SO I WENT INTO OUR LOCAL HOWDENS TO ENQUIRE ABOUT THEIR QUOTE, FOR THE SAME CAR AND SAME PROVISIONS. THEY WERE EXTREMELY HELPFUL, TOOK A LOT OF NOTES AND LISTENED TO EXACTLY WHAT WAS COVERED AND WHAT WAS NOT. BASED ON THIS INFORMATION THEY QUOTED ME A VERY ACCEPTABLE PRICE FOR MY CAR INSURANCE. IT WAS CONSIDERABLY CHEAPER THAN MY PRESENT INSURER AND COVERED THE SAME CRITERIA. I AM THEREFORE NOW INSURED WITH HOWDENS.
Source: trustpilot.com
Personal help by staff
Source: trustpilot.com
Great service, easy to explain what we wanted. Received good advice very polite and professional. Thank you
Source: trustpilot.com
Very friendly helpfully staff that I spoke to over the phone
Source: trustpilot.com
Very helpful and understanding of what I wanted
Source: trustpilot.com
I have just taken out a multi car/van policy through Howden Insurance. I dealt with Kamren Peak who was a pleasure to deal making the process simple and quick. In my mind, these will not be beaten on price! Would definitely recommend giving them a call for car, van or home insurance.
Source: trustpilot.com
Howden Insurance have been our Insurance brokers for several years. We have always found their service personal and professional. The representative I spoke to today, Yesha, exemplified the service we receive. When I had a couple of questions about the policy Yesha took the time to comprehensively answer the queries and ensured I was happy with the answers before proceeding. Thank you for your continued good service.
Source: trustpilot.com
Always good to get a face to face conversation before taking out any insurance.
Howdens situated in Hove are always helpful, knowledgeable and courteous.
Can highly recommend them.
Howdens situated in Hove are always helpful, knowledgeable and courteous.
Can highly recommend them.
Source: trustpilot.com
Very helpful and friendly I
Source: trustpilot.com
This is the first time I have insured the car for myself since my husband passed away. Howden were very sympathetic and helpful and made a job I thought would be stressful not stressful.
Source: trustpilot.com
Absolutely so friendly helpful to get you the best price service excellent many thanks
Source: trustpilot.com
Very good service and professional service
Source: trustpilot.com
“I recently renewed my car insurance through Howdens, and the process was smooth, efficient, and stress-free. Luana, was professional, responsive, and explained everything clearly. They managed to secure me a very competitive renewal, saving me both time and effort. Excellent customer service from start to finish – I highly recommend them.”
Source: trustpilot.com
You provided everything but the documentation was out of order and duplicating or overlapping.
For example 1.the receipt for payment was mixed amongst numerous policy documents when it should have been the first document attached to the letter.
2. The rems of business were differently stated twice.
Everything was just thrown into attachments. Without explanation or thought about sequence.
I do not wish to waste time suggesting how brokers should serve their customers
For example 1.the receipt for payment was mixed amongst numerous policy documents when it should have been the first document attached to the letter.
2. The rems of business were differently stated twice.
Everything was just thrown into attachments. Without explanation or thought about sequence.
I do not wish to waste time suggesting how brokers should serve their customers
Source: trustpilot.com
easy transaction and very helpful will use again
Source: trustpilot.com
The agent that answered my call I believe was Jamare Townsend as he sent me a letter via email straight after the call .He was extremely professional and was clear on what the policy included and what extras may be of benefit to me . I received the documentation very quickly and everything was as discussed . Couldn’t be happier .
Source: trustpilot.com
Professional, helpful and friendly team at my local branch who went above and beyond to assist with me renewal.
5 stars!
5 stars!
Source: trustpilot.com
Very straight forward very good customer service friendly & a great price quoted.. just need to send over my proof of No claims..
Source: trustpilot.com
Process was clear and concise from start to finish.
Source: trustpilot.com
Adam Woods at Howdens Birmingham branch has been so professional helpful and reliable to deal with over this last week. Nothing has been too much trouble and I wish all professionals were as good! It has been a pleasure to give Adam my business and he deserves a long and successful career as he demonstrates how great customer service matters and yields the results.
Source: trustpilot.com
Liam did a great job and upheld our expectations. A most pleasant individual. Even when insurer delayed kept us updated. Wish all companies had a Liam
Source: trustpilot.com
Jack in the Birmingham office was very helpful in helping me renew my car insurance. I had a couple of specific questions about my policy which he researched for me which meant I went ahead with my renewal - well done Jack
Source: trustpilot.com
Excellent service
Source: trustpilot.com
The consultant that dealt with my vehicle insurance
was a young lady,whose name is Sarah.
She was pleasant,helpful and very efficient.
She managed to get my premium lower than I had
expected.
I would not hesitate to recomend both Howdens and Sarah
was a young lady,whose name is Sarah.
She was pleasant,helpful and very efficient.
She managed to get my premium lower than I had
expected.
I would not hesitate to recomend both Howdens and Sarah
Source: trustpilot.com
Emma Stanton was very attentive and gave excellent service. Will use again and recommend
Source: trustpilot.com
