Howden Insurance
Latest Reviews
Good to be able to speak to someone on the phone who was knowledgeable & helpful.
Recommendations were made & explanations given.
It works well for me to arrange insurance through a broker in this way.
Recommendations were made & explanations given.
It works well for me to arrange insurance through a broker in this way.
Source: trustpilot.com
Recently I've had to make a claim following a minor accident in one of our company vehicles. I had the pleasure of speaking and having my claim dealt with by Justyna. She was polite, professional, friendly and fully explained the procedure involved in making our claim. I had cause to contact her again to get an update on the authorisation for the repairs as we needed our vehicle mended and back as quickly as possible. She came back to us in no time at all with an update from the insurers. She was also quick to answer another query I had. She has given 1st class customer service & nothing seems to be too much trouble for her. She certainly deserves 5 stars plus!
We have used A-Plan for over 10 years and currently have 3 company vehicles & liability insurance through them. They have never given anything other than excellent customer service. Whoever we have spoken to have always been polite, helpful and nothing too much trouble. I would highly recommend A-Plan for any insurance needs.
We have used A-Plan for over 10 years and currently have 3 company vehicles & liability insurance through them. They have never given anything other than excellent customer service. Whoever we have spoken to have always been polite, helpful and nothing too much trouble. I would highly recommend A-Plan for any insurance needs.
Source: trustpilot.com
Catherine Smith was extremely helpful. We would recommend A-Plan to others.
Source: trustpilot.com
Following initial quotation, the call handler found a cheaper alternative with a well known and respected insurer
Source: trustpilot.com
Once again very helpful, great staff and a good price
Source: trustpilot.com
I had an excellent session of advice about my car insurance from Lliam Campbell at the Malvern branch of A-plan. We went carefully through various options, and it was most helpful to have his guidance. Matters are quite complicated, and Lliam guided me through the procedure very ably.
Source: trustpilot.com
Great service, great people.
Source: trustpilot.com
Customer advisor Nigel listened to what we would like, put a package in place instantly and was clear in his explanations. Very smooth experience and competitive package. Thanks!
Source: trustpilot.com
Very helpful & friendly just so nice & refreshing to actually speak to humans and not a computer
Source: trustpilot.com
Best insurance company I've ever used
Source: trustpilot.com
Very friendly.
Contacted me re renewal.
Have previous experience of company.
Contacted me re renewal.
Have previous experience of company.
Source: trustpilot.com
Felicia at Tooting was amazingly helpful
Source: trustpilot.com
Quick, professional, knowledgeable and competitive 👍🏼
Source: trustpilot.com
Prompt personal service. Very competitive quote.
Source: trustpilot.com
Punctual reminder for renewal quote. Patient and constructive discussion to achieve (a) an appropriate level of cover and (b) a 'like-for-like' quote to compare with the competition. 'Committed and hands-on' throughout........prompt handling of all questions/despatches.
Source: trustpilot.com
John Crossley was really helpful and kind and understood my anxiety over my new renewal increase. After changing a few things around I was happier with the result and therefore did renew. He spent alot of time sorting it and I am very grateful for thisj
Source: trustpilot.com
Toni was very patient with me. went through anything I didn't understand. sorted both my car insurance and breakdown cover to run together. made it easy for me to photograph my old renewal documents and email them to her as proof.
Source: trustpilot.com
I have used APlan for many years for private vehicles and commercial fleet insurance and today they helped me insure and small hatchback car for my two sons to learn to drive in.
Shuber assist me in searching the market place for the best deal, Shuber was very polite and professional and got me a great deal, so thank you Shuber and Aplan 👍🏻
Shuber assist me in searching the market place for the best deal, Shuber was very polite and professional and got me a great deal, so thank you Shuber and Aplan 👍🏻
Source: trustpilot.com
Always friendly helpful and efficient service.Jo Hewson just helped get me the best deal on my new car. Highly recommend.
Source: trustpilot.com
By far best insurance company to go with
Helped me out with getting my first car in the road at a very good price for the engine size and plus me being a first time driver so happy I chose them really recommend going with A plan
Helped me out with getting my first car in the road at a very good price for the engine size and plus me being a first time driver so happy I chose them really recommend going with A plan
Source: trustpilot.com
Knowledge of the product
Source: trustpilot.com
Mr Miles at Loughborough was most helpful thats why I renewed my Car insurance with you again
Source: trustpilot.com
Matthew went through all the options for our two car policies and compared last year prices with this. All very clear and helpful.
Source: trustpilot.com
Good all round advice.
Source: trustpilot.com
A-Plan make life very easy and you get to speak to real people not robots! They search the market to get you a good deal.
Source: trustpilot.com
