Howden Insurance
Latest Reviews
Daniel from the Norwich branch is efficient, knowledgeable, friendly and extremely helpful. He sorted out building insurance today on a barn conversion constructed from clay lump with relative ease. Whereas every other insurance company I spoke to (that is if you could find a telephone number), wanted to refer me to an underwriter, none of which have ever called back. If you want good old fashioned customer service, then look no further.
Source: trustpilot.com
Excellent Service.
Thank you
Thank you
Source: trustpilot.com
Brilliant service from Ben Lichfield at Howdens today after getting the run around from other brokers. It was a pleasure to speak to someone who new their subject and was friendly as well. My vehicle being an import is not your run of the mill quote but ended up with a price lower than last year's. Well done Ben
Source: trustpilot.com
Taken through the whole process in a very professional manner. It’s so nice to deal with someone who understands both your needs and the product they are selling.
Tom Larkin was a star, and a pleasure to deal with, explaining in detail what was being offered and answering any questions I had in a very friendly manner.
Tom Larkin was a star, and a pleasure to deal with, explaining in detail what was being offered and answering any questions I had in a very friendly manner.
Source: trustpilot.com
My insurance was up for renewal and `I spoke with a gentleman named Elliott - who was fantastic. He went the over several variations of policy cover with me and patiently answered all my questions - double checked small details for me as this was the first time I'd really paid attention to renewing my policy. I got a great deal nd he was polite, courteous and brilliant at explaining to me how aspects of the cover worked which I had previously not known about or understood. I would recommend this company without hesitation.
Source: trustpilot.com
We recently acquired a new business premises and needed suitable insurance for our new premises for our E-Commerce business'. We didn't really know where to to start so we posted on a property group we were part of on Facebook, this is where Jesse Lang from Howden in the Banbury Office came to our assistance. He has been extremely helpful and patient with us through the whole process and guided us in the right direction with his vast knowledge in this field. I can not recommend this company enough! I will certainly be using them in the future for renewals and any other business insurance we should need.
Source: trustpilot.com
We always use Howden, previously A Plan, for all our insurance policies, and have done for years. They always offer the best service, with polite and articulate advisors on the telephone. Lauren was especially helpful yesterday, while we sorted my son's car insurance. Thank you Howden. :)
Source: trustpilot.com
Great service! Helpful, courteous, straightforward and prompt.
Source: trustpilot.com
This is my first year where I have had to complete my own car insurance after my husband passed away.
I cannot thank Max Grinnall from the Parkstone branch enough for his assistance, he has been patient and kind and nothing is too much trouble even when I kept changing my mind! I have been made to feel like a valued customer even when I knew myself how annoying I was being. Thank you to Max for all of your help and kindness towards me.
I cannot thank Max Grinnall from the Parkstone branch enough for his assistance, he has been patient and kind and nothing is too much trouble even when I kept changing my mind! I have been made to feel like a valued customer even when I knew myself how annoying I was being. Thank you to Max for all of your help and kindness towards me.
Source: trustpilot.com
Got car insurance with Howden today. Everything was satisfactory with Melissa. Just waiting on my previous insurers getting my no claims bonus to me.
Source: trustpilot.com
Catherine Smith was exceptional and her service was second to none as always 5star
Source: trustpilot.com
. Spoke with Debra who was so helpful
Source: trustpilot.com
Really nice to be able to speak to someone over the phone instead of through a computer Eliot really went above and beyond to help me and would also like to mention Jasmin for all her help
Source: trustpilot.com
Called in for a quote for my vehicle. Very quick and efficient and was able to provide me with a competitive rate. Spoke to Sabrina and she was great. Will definitely recommend.
Source: trustpilot.com
From the first telephone call to the last
Very professional about the policy.
Also save us money from our previous insurers.
Very professional about the policy.
Also save us money from our previous insurers.
Source: trustpilot.com
Excellent service from Asad whilst handling a windscreen replacement claim. He has maintained clear communication throughout the process, putting in a substantial amount of time to pursue the relevant companies on our behalf.
Source: trustpilot.com
Always get top service from Nick C at the Aylesbury branch, customer service is always top notch, takes the time to ensure I get the best deal. Thanks again Nick, a continued customer for 9 years thanks to you!
Source: trustpilot.com
very efficient,excellent telephone manner, very professional as always
Source: trustpilot.com
Excellent service from Thomas at the Cheltenham Branch who was really helpful getting me the house insurance cover I needed. Nothing was too much trouble, answered all my questions and double checked some details for me. So much nicer to deal with a real person than a computerised comparison site. Very easy process, highly recommend!
Source: trustpilot.com
Taylor in the Tooting office renewed my car insurance but with a new company. She was extremely professional and clear about everything. Very patient about any questions I had to ask too. And she also gave me a much better price and also insurance policy than I had had in the past.
Source: trustpilot.com
Very straight forward and professional service. Takes the hassle out of insurance. Thank you to John Crossley (Worcester).
Source: trustpilot.com
Yasmin, at the Basingstoke branch, provided excellent service today. From our initial conversation to taking out our car insurance policy she was very efficient. She was very friendly and was able to answer all my questions as well as providing a reasonable quote. Yasmin went above and beyond to get our premium costs down. You definitely get what you pay for with this company. Thank you.
Source: trustpilot.com
Great service. Many thanks to Patryk Pietras at the Tooting Office
Calm, pleasant, efficient handling of my recent renewal.
I have been with A-Plan for several years now and happy to recommend.
Calm, pleasant, efficient handling of my recent renewal.
I have been with A-Plan for several years now and happy to recommend.
Source: trustpilot.com
Easy to deal with, answer the phone and respond to emails quickly.
Source: trustpilot.com
I have been a client of Howden insurance for a number of years and have always had a good experience when dealing with them , the staff are always helpful in finding the best policy for me at the right price .
Source: trustpilot.com
