Howden Insurance
Latest Reviews
I spoke this morning to Shuber Muhith in Tooting about renewing my motor isurance. It was a very positive experience - nothing was too much trouble. He very patiently took care to answer clearly all my detailed questions and, amazingly, my cost for the coming year is reduced. Well done.
I have a reservation which does not relate to this call, namely the change of name from A Plan to something without existing brand value and not at all easy to remember. Branding is not an owner's ego trip, but designed to express value to consumers. I learned this in four decades in advertising agency management.
I have a reservation which does not relate to this call, namely the change of name from A Plan to something without existing brand value and not at all easy to remember. Branding is not an owner's ego trip, but designed to express value to consumers. I learned this in four decades in advertising agency management.
Source: trustpilot.com
Shakila was pleasant to talk to and made the experience easier, she is very professional and pleasant
Thank you
Martin.
Thank you
Martin.
Source: trustpilot.com
Howdens (APlan) Cheltenham are a great team. The phone is answered quickly and every member of the team is helpful and efficient. They return calls, do a professional job without delays and there’s a very client-friendly atmosphere. I recommend them highly.
Source: trustpilot.com
The lady I dealt with Catherine Smith was very helpful with everything
Very happy with the service
Very happy with the service
Source: trustpilot.com
I have just renewed my house insurance with Steve Kipling from the Cheltenham office. He was so helpful and answered all my questions thoroughly, making the process an easy and happy one. Thank you so much Steve.
Source: trustpilot.com
Great customer service as usual from Catherine Smith.
Source: trustpilot.com
Excellent service generally from the team but Colin Passmore went out of his way to accommodate our complicated requirements and to negotiate on our behalf with the insurer
Source: trustpilot.com
Excellent service. So friendly and helpful explaining everything and making sure the cover was right for us. We would recommend you to everyone. Thank you
Source: trustpilot.com
I found speaking to the same person who was dealing with the matter directly was great and refreshing, no large call center, no moving from person to person and it had the personal touch, my contact was Michael Wyse, very helpful, great customer service all round. The price was also very good and lower than other quotations I have recived.
Source: trustpilot.com
I popped into the Worthing branch of A-Plan (now Howdens) after experiencing a lot of frustrating communication with online and over the phone insurance companies. I'm so glad I did! Melissa Tolhurst welcomed me, listened patiently whilst I told her of my current situation (open claim on my current insurance). She was extremely helpful and knowledgeable and worked really hard to find me the best deal. I will be recommending to friends and family who want the personal touch from an insurance firm! Thank you so much!
Source: trustpilot.com
I renewed my house insurance today, I had a very good experience from start to finish especially with Catherine Smith who dealt with my inquiries with no problems.
Highly recommended.
Highly recommended.
Source: trustpilot.com
Spoke to Sabrina at High Wycombe, who listened to what I wanted and was very helpful in advising me. Nice to have the personal touch Will definitely give this company the opportunity in the future
Source: trustpilot.com
Excellent service and highly recommended. Michael's customer service is first class!
Source: trustpilot.com
Steve at Cheltenham was very friendly, took time to explain the change in my policy provider and was most helpful.
KH
KH
Source: trustpilot.com
The person I dealt with was very patient when having to repeat things several times for this deaf old lady! He was able to answer all my questions in a clear manner, sent me a copy of the policy very promptly so that I could study it before making my decision, and always phoned back when he said he would. I did my research, the quote was not the cheapest, but I agreed to go along with it because I felt I could trust the person I was dealing with, and the company.
Source: trustpilot.com
Smashing man I talked to, very friendly and helpful, good cover for my 2 lorries, would highly recommend.
Source: trustpilot.com
I have just renewed my car insurance. Holly Richardson was excellent. Very efficient and knowledgeable andadecthe process very easy.
Source: trustpilot.com
I have nothing but praise for Chris Bishop and his Harrogate team. Attentive, speedy, reliable and efficient. They have certainly exceeded my expectations
Source: trustpilot.com
Simran could not have been more helpful. He was quick to find me a quote, called back when he said he would and answered my questions informatively.
Source: trustpilot.com
Been with A-Plan for years (now Howdens) and they have always been attentive to our requirements, whilst being competitive on price. The personal touch matters to me, as you'll need it in the event of a major claim. Quotes have been reasonably competitive over the years and whenever we've had questions or issues, they have been dealt with in a professional manner. Always recommend A-Plan to friends and neighbours!
Source: trustpilot.com
I have been using The A-Plan team now for several years, which is now changed over to Howden Insurance. All in all over the years the service provided has been excellent and the team efficient, and proactive in finding me the best insurance in the market for my needs. Recently following an accident, again the team have been extremely helpful and responsive and the claim and new insurance for new car paid in a matter of weeks. I have Peace of mind and team always helpful, efficient and a more personal approach. highly recommend.
Source: trustpilot.com
Many thanks to Paresh Modi, you are lovely! Friendly, chatty and professional, sorted out my Park Home insurance with an extremely competitive quote. No hard sell but very keen to be of assistance. Customer service at its best! Highly recommended.
Source: trustpilot.com
Renegotiated premium for house insurance, thought it was going to be difficult in these trying Financial Times, but it turned out to be an easy transaction carried out with professionalism by Catherine Smith at the Tooting office.
Source: trustpilot.com
Very recently I received great help from Nathan Young who gave me very good advice in securing my motor insurance for the coming year. He was extremely polite and helpful and clearly understood the policy which suited my needs. 10 out of 10!
Source: trustpilot.com
Fantastic help today from Katy sorting new van insurance even got a recommendation for dish washer tablets.great service today and very professional 😀
Source: trustpilot.com
