Howden Insurance
Latest Reviews
Easy to deal with. Returned call as promised. Would recommend.
Source: trustpilot.com
Called in to discuss home insurance with Billy in Cheltenham Branch. Excellent service and full clarity, with attentive and knowledgable interaction - and within 2 hrs fully covered.
Source: trustpilot.com
I was going to go elsewhere because the original quote was out of my league but thanks to the lovely Lauren Townsend, she managed to get me a great deal, which meant that we are able to continue our long standing car insurance relationship with A.Plan.
Hence making us very happy customers.
Hence making us very happy customers.
Source: trustpilot.com
How refreshing to speak with a really professional person who has a very nice manner very polite and extremely helpful.
Source: trustpilot.com
Great service.
I was quickly put through to Shahan and he understood the type of insurance I needed. After checking with the insurance company, he promptly phoned back with an insurance policy that fitted my needs. I was able to set up the policy straight away.
I was quickly put through to Shahan and he understood the type of insurance I needed. After checking with the insurance company, he promptly phoned back with an insurance policy that fitted my needs. I was able to set up the policy straight away.
Source: trustpilot.com
Barnaby Lister quoted my policy and James Gilmour completed the policy and took payment. Both very friendly and professional. A competitively priced quote that leaves me feeling confident that my home building's insurance is in good hands!
Source: trustpilot.com
My existing insurer stopped offering home insurance directly to the public so I contacted A Plan at Market Harborough. Polly and Sonali found a really good deal on buildings insurance so I asked them to look at my contents which were also due for renewal. They found me cover for less than I paid last year and most importantly the phone was always answered promptly by friendly and helpful staff. So much better than calling the big companies with their computer generated responses, endless options to get to the person you need to speak to and on hold music. I will definitely be calling A Plan when my car insurance is due for renewal.
Source: trustpilot.com
Rang for car insurance quote, very helpful and friendly staff, competitive rates, not a call centre, able to get through on phone easily, always able to answer queries, I've got home and caravan insurance with them also.
Source: trustpilot.com
Always realy helpful never had any problems
Source: trustpilot.com
Phones always answered quickly by very helpful people, clearly spoken and friendly. Most recently, Gavin, in the Bristol office, resolved a complex renewal for us, taking time and care that other companies would have given up on. An excellent result
Source: trustpilot.com
I would like to thank Luke from the Newbury office for all his help in sorting out my car insurance
Rachel
Rachel
Source: trustpilot.com
Clear and informative car insurance reasonable pricing happy to commit to buying A plan insurance.
Source: trustpilot.com
Great customer service and fair insurance price, can't recommend any better! 100%
Source: trustpilot.com
A-Plan have been my insurance broker for the last 10 years and have been pretty much perfect up until I made a non-fault claim in March of 2022.
In short, I didn’t receive the support I expected from the legal cover I had purchased through them and it took 17 months or so to finally receive my payout.
That said, Dan was fantastic throughout dealing with my many calls, chasing people up, relaying information back to me and trying to figure out what the delay was.
Steve - who I believe is a branch manager - eventually got involved and helpfully explained the situation and did some further chasing. I’m so pleased the issue is finally resolved and a feel they did their best.
I’m disappointed I have had to use a new broker as the service I have received has been truly great. Unfortunately I found a new quote at around £350 cheaper than the best they were able to offer this time.
Thanks A-plan.
In short, I didn’t receive the support I expected from the legal cover I had purchased through them and it took 17 months or so to finally receive my payout.
That said, Dan was fantastic throughout dealing with my many calls, chasing people up, relaying information back to me and trying to figure out what the delay was.
Steve - who I believe is a branch manager - eventually got involved and helpfully explained the situation and did some further chasing. I’m so pleased the issue is finally resolved and a feel they did their best.
I’m disappointed I have had to use a new broker as the service I have received has been truly great. Unfortunately I found a new quote at around £350 cheaper than the best they were able to offer this time.
Thanks A-plan.
Source: trustpilot.com
Was after a cheaper insurance quote. Tried the big companies and comparison sites. A Plan gave me a competitive quote and the office is based in my local area so I can call in if needed. Matthew delivered a quote I couldn’t say no to. Excellent work!!
Source: trustpilot.com
Great service.
Source: trustpilot.com
I was let down by my insurer when part exchanging my old van for this new one, they had discontinued there van insurance policies which left me high and dry at the point of purchasing my new van to get it insured and home. The dealer recommended you from his own experience and from the point of contact the experience was first class and very easy you’re agent was very knowledgeable and after a few questions found me the right deal
Very satisfied
Very satisfied
Source: trustpilot.com
Found my experience of A Plan Poole today professional yet friendly..listened to my insurance needs and provided a competitive quote. Many thanks Scott and April
Source: trustpilot.com
Friendly staff. Made to feel welcome. All aspects explained thoroughly.
Source: trustpilot.com
Annie was extremely helpful and efficient
Source: trustpilot.com
Sally-Ann was quick and proficient
Source: trustpilot.com
Catherine Smith at the Tooting Office is always reliable, prepared and professional. I appreciate her timely reminders for our insurance renewals. Having Catherine and A-Plan help us, makes dealing with our insurance needs straightforward and worry free.
Source: trustpilot.com
Good afternoon,
I found Nathan Young very helpful today when he renewed my motor insurance at A-plan St Albans, he was quick, positive and very efficient.
Thank you.
Roger Ball.
I found Nathan Young very helpful today when he renewed my motor insurance at A-plan St Albans, he was quick, positive and very efficient.
Thank you.
Roger Ball.
Source: trustpilot.com
A Plan's initial renewal quotation was much higher than I was expecting and they put in great efforts to find a less costly option, which I subsequently accepted.
Great service by Lauren - thank you!
Great service by Lauren - thank you!
Source: trustpilot.com
There are plenty of staff available to answer any queries, I did not feel hurried or pressured . This was a change of insurance provider so there were lots of new points - but paper work was completed satisfactorily and I emailed later as there were a couple of points I was not clear on . Pleased with the process .
Source: trustpilot.com
