Howden Insurance

4.9/5 based on 70421 reviews
Latest Reviews
Just taken out insurance with Howden’s. I was assisted by Beckii Skipp at the Shirley branch, who was amazing, helpful, professional and polite. It was a no pressure conversation and everything was explained in great detail, I couldn’t have asked for anything more.
trustpilot.com
Source: trustpilot.com
Excellent service, very polite and helpful staff.
trustpilot.com
Source: trustpilot.com
Thorough and efficient
trustpilot.com
Source: trustpilot.com
Previously A-Plan insurance, I have been using them for 4 years because they provide an efficient, friendly and competitive service. Alison has recently joined the Tooting branch and continues to deliver the same great service, thank you.
trustpilot.com
Source: trustpilot.com
Ruth was so helpful and seemed to have our interests at heart. Gave me confidence that we'd covered all we needed to.
trustpilot.com
Source: trustpilot.com
Firstly the phone was answered quickly with the person who dealt with my insurance with no press 1 , press 2 or music played whilst being told my call was important to you .Secondly I was treated with respect by a helpful lady who was able to help me take out a new policy.
trustpilot.com
Source: trustpilot.com
As always well looked after. Despite high rises in premiums am entirely confident with the continued service received. Many thanks.
trustpilot.com
Source: trustpilot.com
The lad I spoke to was very efficient and polite. I do wish that you came up with the "reduced " offer from the beginning, rather than faffing around when I booked in.
trustpilot.com
Source: trustpilot.com
As usual the staff were very helpful and worked hard to get me the correct cover for my two vehicles and home insurance, despite recent increases the products I was advised on were value for money and I am confident they will do the same for our third vehicle due to renew in December. As always it’s a pleasure to deal with the company, staff are friendly and professional, I have recommended numerous times to friends and family.
trustpilot.com
Source: trustpilot.com
Nathan at your Preston branch was very helpful. We were disappointed that our existing insurer had said they would not renew our policy. This proved to be no problem and Nathan soon found us an insurer at a competitive price. It was also very nice in this day and age to have the personal touch and someone to explain things to. Thank you very much.
trustpilot.com
Source: trustpilot.com
Truly believe insurance companies are ripping you off. We are paying for people un insured. NCB does not reflect what your paying. Not keeping to inflation rates at the time.
trustpilot.com
Source: trustpilot.com
Operative Imogen at Taunton was efficient in finding the insurance I needed for an acceptable price. Simples
trustpilot.com
Source: trustpilot.com
Phoned to remind us to renew and advise new premium. Documents all available to collect.
trustpilot.com
Source: trustpilot.com
We like to use a broker to make sure we have the correct cover.
Just had a claim and made things much easier.
Will carry on talking to humans.
Thank you Chris
trustpilot.com
Source: trustpilot.com
The person I spoke to was vey helpfull and although the premiums have increased a lot this year, I did feel that I was helped financially. The different people I spoke to were all most helpful and polite
trustpilot.com
Source: trustpilot.com
Howden provide a friendly, professional and efficient service whether you want to deal by internet, phone or face to face which I prefer. The office is welcoming and friendly along with helpful and friendly staff who deal with all insurance requirements effectively, answering questions with expert knowledge, taking time to find a deal that suits your needs and the cheapest available within this current climate of uncontrolled rising costs!
Howden takes the mundane, stressful and time consuming process of looking for a great deal and turns it into a superior experience.
trustpilot.com
Source: trustpilot.com
Very helpful customer services
trustpilot.com
Source: trustpilot.com
Renewal of Car Insurance by Phone.
All done satisfactorily.Everything explained clearly.
The only problem I have not yet received cover note
as requested.
trustpilot.com
Source: trustpilot.com
Information full and jargon free.
trustpilot.com
Source: trustpilot.com
Friendly knowledgeable staff member
trustpilot.com
Source: trustpilot.com
Confident I was given the best cover
trustpilot.com
Source: trustpilot.com
I was really impressed with professionalism and the communication skills. friendly and kindness .
trustpilot.com
Source: trustpilot.com
Very efficient
trustpilot.com
Source: trustpilot.com
I have still not had a copy of my documents. Surely I should have this to check everything is suitable.
trustpilot.com
Source: trustpilot.com
Still less than £1 a day for the year buildings and contents.
trustpilot.com
Source: trustpilot.com
Displaying page 1220 of 2817
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article