Howden Insurance
Latest Reviews
The personal touch when you phone any of their branches is truly superb. Their fleet of brokers are helpful in navigating to a reasonable deal. However, it is a game of two halves and the other half sucks. I’m talking about the document vault online. If you have just one car, no problems. However, I have a number of collectors cars and trying to navigate the mess of documents, proposals, quotes etc is a nightmare. Where a sensible person would file by the car registration number, Howden file by document title and this can vary year by year and is all over the place. Be prepared to be swamped. For example I had an Askmid letter through the other day to say two of my cars were uninsured!!! It took me a good hour in the vault to find documents about those cars and confirm that indeed the insurance had lapsed! Not impressed.
Source: trustpilot.com
Very easy car insurance renewal by phone with Laurie today, who took me through the details clearly, it was a very enjoyable conversation and the cost was a bit cheaper than last year. Much easier than slogging through online questions.
Source: trustpilot.com
I love working with Howden, I’ve worked with them for over a decade. The whole team was super helpful but in particular Maria Ormesher at the Welwyn office helped sort out amendments and final quotes for my car insurance making sure I got the best deal and helping me get my payment plan sorted
Source: trustpilot.com
I've been using Howden for the last few years now to find the right home and contents insurance for me. They're consistently very responsive, helpful and polite.
Source: trustpilot.com
Dealt with the enquiry with great patience
Source: trustpilot.com
A human voice. Very helpful. Got what I wanted
Source: trustpilot.com
Howden Insurance deliver a highly professional and client focused approach. Taiya Irving managed the renewal of my motor coverage and I was extremely happy with the process.
Source: trustpilot.com
Another great experience renewing my insurance with Howden. The company was recommended to me by a friend and I have recommended them to other friends. Great service at a competitive price and a pleasure dealing with Francis.
Source: trustpilot.com
I had to ask for a refund because of a mistake on my part. ( never checked renewal status of my old policy)
Nicola Christendom of Howden Insurance in Cardiff office sorted out the paperwork and authorised the refund for my initial payment.
Nicola Christendom of Howden Insurance in Cardiff office sorted out the paperwork and authorised the refund for my initial payment.
Source: trustpilot.com
Easy to deal with and knowledgeable in their subject
Source: trustpilot.com
The person I spoke with was extremely helpful and knowledgeable. He helped me insure my car with ease. I will reinsure my car with the same pwrson next year.
Source: trustpilot.com
Have used Howdens for many years, they are always get the best deal. Very happy with my new campervan insurance cost. Superb!
Source: trustpilot.com
First class service spoke to Anisa at the Suttoncoldfield branch and she was brilliant. I must say in this day and age it is far better talking to someone about your insurance rather than talking to a robot/computer.
Well done Howdens 👍
Well done Howdens 👍
Source: trustpilot.com
Debbie Hacklett was extremely helpful and provided me with sound advice for my daughter's first dip into car insurance. I was grateful to be able to talk to someone rather than being directed to a website. Debbie's manager was helpful but not pushy. I never got the feeling that she was selling me something.
I would recommend this company to anyone who is looking to take out car insurance for a learner driver/someone who has just passed their test.
I would recommend this company to anyone who is looking to take out car insurance for a learner driver/someone who has just passed their test.
Source: trustpilot.com
Just spoke to Lauren in the Bournemouth office. Absolutely superb service from start to finish ! So rare to receive such genuine top customer service these days. A delight to deal with ! All sorted in a=one easy phone call. Keep up the excellent work !.
Source: trustpilot.com
Excellent customer service provided by a dedicated professional person called Jamare (Bristol). He listened inventively to my requirements, empathising throughout the process with patience. Highly recommended
Its good to talk to someone in person and not a Chatbot
Its good to talk to someone in person and not a Chatbot
Source: trustpilot.com
After unfortunately having a watch stolen, the process of placing a claim and getting compensation has been very easy, Zoe Bailey has always given quick, knowledgeable replies and sorted out the whole event with ease. Thank you
Source: trustpilot.com
Rebecca was extremely helpful explaining and guiding me through the car insurance
Source: trustpilot.com
Very professional and friendly service offering the best value product
Source: trustpilot.com
Appreciated the face-to-face contact and speaking to someone in the UK, not one of those remote call centres where half the time you can only communicate via a chat bot.
I got a good deal and felt like the people are on your side with a genuine willingness to be helpful.
I got a good deal and felt like the people are on your side with a genuine willingness to be helpful.
Source: trustpilot.com
So glad I now have Car Insurance where I can talk to human beings, which I have done and they have been polite, informative , friendly, professional and made me feel like I matter.
Source: trustpilot.com
The big insurers do not appear to award loyalty hence my reason for contacting a broker. Whilst I have achieved a good price reduction by using your firm, I do think that the £55 fee you charge is over the top. Whilst I understand you have to make money, you will no doubt also receive a commission fee from Ageas with whom you awarded my car insurance to.
Source: trustpilot.com
They ring to remind you when your insurance is about to expire, something that is easy to overlook. I find them friendly but professional.
Source: trustpilot.com
I was received with a warm, welcoming and informative conversation to discuss my requirements. Informative and concise, and any questions I has were answered succinctly.
Thank you.
Thank you.
Source: trustpilot.com
Very helpful and good communication skills.I was very happy with the way I was treated and happy with the price.
Source: trustpilot.com
