Howden Insurance
Latest Reviews
Early reminder of the renewal followed by good quality advice on best options. Professional and efficient service. Happy customer!
Source: trustpilot.com
Reminder in good time. Renewal conducted in a fast and efficient manner by helpful and knowledgeable staff.
Source: trustpilot.com
Consistently excellent service from A-Plan/Howden, and this year Collin Passmore could not have been more helpful and efficient on adding a new car
Source: trustpilot.com
Reliably contacted in advance of car insurance renewal. Maria at Welwyn office went through a full update and found a saving, which was very helpful.
Source: trustpilot.com
Very helpful,knowledgeable and experienced. Wish I'd changed earlier.
Source: trustpilot.com
Simple and straightforward. Clear language and plain answers to questions. Maybe as this was a renewal and I was happy with what was suggested, this review is of less value.
Source: trustpilot.com
I have been with A plan for a number of years. I was very disappointed about the considerable hike in the premium this year. Of course it may be co-incidental that the increase coincided with the transfer to Howden but unfortunately it will result in my scanning the market next time the insurance is due on either of my cars.
Source: trustpilot.com
Courtesy and consideration were shown by Thurston who arranged the insurance to my satisfaction.
Thank you.
Thank you.
Source: trustpilot.com
Knowledgeable, efficient handling of my quotation. Saved me £130 on my building & contents insurance for slightly better cover. Saved me doing the leg work and all the small print has been explained face to face.
Source: trustpilot.com
Patient, polite and understanding staff, in the form of Tay.
Many thanks for a great service.
Many thanks for a great service.
Source: trustpilot.com
Good all round
Source: trustpilot.com
Renewing insurance for the home is not an exciting experience --- merely a necessary one --- and Howden conducted it satisfactorily.
I was disappointed with the increase on my premium but, after looking around, Howden's price was still the best.
I was disappointed with the increase on my premium but, after looking around, Howden's price was still the best.
Source: trustpilot.com
What amazing above and beyond service from asad, he went way above my expectations, you are very lucky to have him working for you. Thankyou asad for your help,very much appreciated.
Source: trustpilot.com
I have been with this company - with various names - for quite a few years now and am perfectly satisfied with the cover and prices given. The only thing that stops me giving a 5 star review is the requests every year to change home/car insurance to them.
Source: trustpilot.com
I have been usig A Plan, now Howden, for many years and fortunately the new name has not affected the quality of the service, as the staff are the same. Very professional, but friendly too.
Source: trustpilot.com
Easy to deal with and understanding of my situation.
Source: trustpilot.com
Pleasant and very informative staff who listens to what you have to say and give you the best advice I have found compare to other companies.
Source: trustpilot.com
Excellent personal service from Chris Bishop
Friendly, efficient and personable
Certainly exceeded expectations
Friendly, efficient and personable
Certainly exceeded expectations
Source: trustpilot.com
Thank you for your good service
Source: trustpilot.com
NO HASSLE EASY TO SORT OUT
Source: trustpilot.com
Staff friendly and efficient
Source: trustpilot.com
Customer care/follow up was excellent.
Catherine Smith in the Toothing office was very professional. She followed up on her call from the previous week, explained the insurance details well and allowed time for any questions that I might have, ensuring that I was happy that the covers met my needs. I will definitely use Howden insurance again.
Catherine Smith in the Toothing office was very professional. She followed up on her call from the previous week, explained the insurance details well and allowed time for any questions that I might have, ensuring that I was happy that the covers met my needs. I will definitely use Howden insurance again.
Source: trustpilot.com
Always extremely satisfied with the Staff….their curtesy, communication skills and professionalism.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
Formally A Plan, but used these for years without an issue.
Polite and friendly staff and always very competitive prices.
Would definitely recommend.
Polite and friendly staff and always very competitive prices.
Would definitely recommend.
Source: trustpilot.com
