Howden Insurance
Latest Reviews
Fantastic to speak to a real person as insurance is trickier than you think and I’ve previously been insured incorrectly. Dan at Basingstoke was a delight to deal with and helped me understand and get the best insurance. I’ve used APlan ( now Howden) for years for most of my insurance needs. Totally trustworthy and incredibly genuine company
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Went into office and were dealt with immediately. Process was efficient and quick. Came away with insurance that was a good price
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Very professional and attentive. Early prompt that Insurance was coming up for renewal.
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My request for insurance was treated seriously and the company found a suitable policy for my needs (although I would have liked flood insurance as well). The policy wouldn't open electronically as it required more information that wasn't provided, however I was then sent a copy by email and also given a paper copy.
Source: trustpilot.com
The member of staff that I dealt with was very personable and knowledgeable. He managed to save me nearly £2000 (new driver policy for our daughter!)on our renewal notice from our previous car insurance provider.
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They got me a good deal
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Timely reminder
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Pleasant phone call with an agent at Howden Insurance sorted out my car insurance for the year. Applying a couple of changes that she recommended saved me a few quid.
Source: trustpilot.com
Alex contacted me mid-December, offering me a few weeks to consider my car insurance options. After phoning her, I decided to part with my money immediately rather than "some time next month"! I didn't hesitate and nor did Alex during this business. Because of her professionalism, I felt I was treated as an individual and extremely welcome and free to negotiate. Because of Alex's search and efficiency, I saved several £10's; discounted admin charge, £50 cheaper premium compared to current insurer
This was a genuinely an enjoyable experience which I will remember and have already told others. It's a 10 from me, bloomin' well done to Alex, AND success for Howden in 2024!
This was a genuinely an enjoyable experience which I will remember and have already told others. It's a 10 from me, bloomin' well done to Alex, AND success for Howden in 2024!
Source: trustpilot.com
I have been an A-Plan customer for a great number of years and remain so under the new HOWDEN Group Insurance services umbrella. Consistently helpful, knowledgeable staff with true customer facing skills and qualities and always willing to “ go the extra mile” when needed. They are available for contact via landline or online and response times a very impressive I have found. They have the additional advantage of High Street offices for those who prefer walk-in face to face contact also.Their pricing as an established and fully accredited broker is very competitive too…..I have no hesitation in Recommending The Welwyn Garden City team who I have been working and continue to work with …
Source: trustpilot.com
No hidden charges. Easily contactable and no feeling of being rushed or forced options
Source: trustpilot.com
Very professional and personable staff. So much better being able to talk to someone in person.
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Person to person.
Good saving on previous insurance.
Very quick.
Good saving on previous insurance.
Very quick.
Source: trustpilot.com
Marc Kelsey always gets me best deal I have been using this company for many years based in Birmingham .Always have good communication and they truly care and offer first class service 👏
Source: trustpilot.com
Professional as always. Can’t do enough for you. Would always recommend. Excellent service.
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Always good service, so far. Not too bad a premium either.
Source: trustpilot.com
Spoke to Robbie, found that he actually cares about their customers, he wasn't pushy and very helpful. He said he would get the best deal he could, which we were pleased with. So thank you Robbie. I must also add I have spoken with 2 others who also have the same attitude. Lastly, I received an email from the manager of the branch thanking me for choosing them and to contact them any time if I have any further questions or need any further advice. I was very impressed as I had never received anything like that before - at last a company who isn’t thinking about money before customers. So thank you all at Howdens. Highly recommend them.
Source: trustpilot.com
5☆☆☆☆☆ once again thanks 😊
Royal Leamington Spa branch.You come up trumps again thankyou Andrew for helping with a better quote for my car insurance. Tried lots of compare sites got a good quote but you managed to match but with lots of extras. Compare sites aren't what there made out to be in my view. Once again great job.
Royal Leamington Spa branch.You come up trumps again thankyou Andrew for helping with a better quote for my car insurance. Tried lots of compare sites got a good quote but you managed to match but with lots of extras. Compare sites aren't what there made out to be in my view. Once again great job.
Source: trustpilot.com
I renewed my car insurance with Howden somewhat reluctantly. I had a brief chat with one of the Farnham branch staff to see what, if any, alternative quotes were possible. I was assured I had been given the “best possible” quote. I then used a comparison website and received three quotes which I felt were worth taking further. Inquiry established an underwriter I would definitely never use again. I intended to use the remaining quote but unfortunately a “family crisis” took precedence resulting in a renewal.
Source: trustpilot.com
I’ve had issues with insurance brokers over the last 6 months. Emma Stanton of Howdens was an absolute pleasure to deal, I feel she went above and beyond for. Helpful, polite, down to earth and funny. Didn’t feel like I was sorting out insurance until I had to pay
Source: trustpilot.com
As usual excellent service and a good outcome to renewal.
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Kerry at Howdens made the process of insuring my classic car effortless.
A pleasure to do business with.
A pleasure to do business with.
Source: trustpilot.com
Staff are always friendly and helpful.
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Very helpful and polite
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I was very impressed with the level of help and guidance given & was more than happy to proceed with changing my car & house insurance. So a big thank you to Melissa at the Worthing branch.
Source: trustpilot.com
