Howden Insurance

4.9/5 based on 68100 reviews
Latest Reviews
The assistance of Charlie, who negotiated the policy
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I found the experience of renewing my car insurance at howdens very positive and hassle free in clean friendly surroundings, Sean who dealt with my renewal was very good
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Roberta Mole in the Bromsgrove office contacted me ahead of renewal & was very friendly, efficient & knowledgeable in the processing of my car insurance renewal.
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Super helpful and always come out with not only the best price but also full coverage including full breakdown assistance, friendly U.K. offices when dealing with things, would give 10 out of 5 if I could, thank you once again.
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My Experience with Howden’ & Christopher D is excellent. I was treated like an individual, real customer care, by the caseworker/manager. Communication was excellent, accessible, clear and concise.
Supportive, respectful and helpful.
I would recommend Howden’ *****
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Visited Howden insurance in Epsom today to confirm a quote for our car insurance given to us by Ryan Holliday over the telephone. We were emailed the quote.
We were fortunate enough to have Ryan look after us today. Everything was confirmed and explained. An excellent service.
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I spoke to Emma who spoke very clearly and explained everything thing and always ask where there any questions and made sure I understood what she was explaining.
To be honest after other quotes I had been going through with other company's she was like a breath of fresh air to talk too.
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I cannot thank Howden enough for their help and attention. Howden will see all my insurance business from now on, especially as I have discovered that Howden has an office in my local town.

The level of personal attention I have received is becoming sadly all too rare in a world of comparison sites and a future overshadowed by AI.
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Jack from Sutton Coldfield branch was an amazing help and after listing everything in my van conversion he managed to more than half my quote from other insurance companies! Couldn’t be happier with the service he provided or the professionalism he showed
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I did this over the phone, answered immediately, no holding or pressing this or that number. This was regarding my Car Insurance, spoke to Melissa who was extremely helpful & gave me a very competitive quotation, which i accepted, any problems they will deal with over the phone. Any on line quotations, have to be dealt with on line. Good to deal with real people !
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Sean discussed the whole policy with me in detail and was courteous and efficient.
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Having experienced flooding in my area in 2024 though not actually my house I had questions relating to this that could have effected my home insurance. I needed to speak to someone directly. Max answered my questions & I now feel comfortable my insurance is in order.
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Great people to talk to and easy to deal with
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I was looking to renew my buildIngs and contents insurance following an exorbitant renewal quote from my current provider.
While in Solihull on other business, I called into Howden’s offices to get a comparison quote.
I was greeted by a smiling young lady on one of the front desks. Her name was Amy. She was so thorough and so helpful. While with her and after clarifying my specific requirements, she phoned a couple of specialist insurers for quotes. In each case, they were more competitive than my regular insurance company. Amy was very professional, customer focused and a pleasure to deal with. After providing me with all the relevant information to take away and consider, my decision was a ‘no brainier’.
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After spending over two and a half hours to cancel with my old insurance on line, I decided only to get my insurance face to face so went in to HOWDEN in Salisbury when the young man Liam Leverton dealt with my needs I believe he went above and beyond to help me understand and got me the best deal he could, so refreshing to deal with a real person he is a credit to you nice to see companies putting customers first thank you.
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Like Howdens becsuse slways possible to talk to a resl person who knows what they're doing.
Would have given 5 stars had it not been for feeling swamped by phone calls, when I am perfectly capable of deciding when I want to make the call.
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Great experience, been in touch twice with Adam Wheeler and he's taken plenty of time to explain what options were available and got me a great deal.
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Really helpful service. He helped us to get exactly what we wanted with minimum fuss.
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Had a good and fair price from Howden,had been on comparison sites initially and on first glance seemed the best option ,however when got to the nitty gritty of the quote the add on’s did not turn out to be as good as Howden’s quote,hence happy with the price ,service and friendly staff,all good.
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Dealt with an extremely experienced member of staff. Very helpful and very knowledgable. Managed to secure my business by going over and above duty.
I can’t praise him enough
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Very helpful and polite
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no problems smooth transaction
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I contacted Howden Insurance today requesting some last minute house insurance. I spoke with Sophie Frampton and she was an absolute star. She was patient and happily explained everything in detail. She answered the many questions I threw at her. I was unable to commit to the quote at the time as I had to get permission from others and ended up ringing the team 15 minutes before they shut. Sophie was available and again patiently explained the many new questions I had, re-reviewing the quote with lots of little changes. She even stayed on the line past closing time so that we were able to make sure we had insurance in place before it ran out tomorrow. I appreciated the help and support.
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Pleasure to deal with such friendly helpful people.
Will be back in the future and again thank you.
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Willing to help
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