Howden Insurance
Latest Reviews
A big shout out to James Cervi at the Farnborough office of Howdens. Unfortunately I had to ask for help urgently on an emergency home insurance over the Christmas and New Year period when my only toilet failed, but the insurance company's customer service failed to live up to promised standards. James took over communications very efficiently when I asked for support and he helped to resolve the matter thoroughly for me including handling a later compensation claim very successfully. How refreshing to deal with somebody who keeps so fully on top of things and always contacts you when promised.
Source: trustpilot.com
Speaking one to one with a very knowledgeable person and I wasn’t waiting in a phone queue for ages and also I saved money
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The staff were very helpful and it was quick and simple to take out insurance.
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I used the Market Harborough branch for my buildings insurance and unfortunately needed to make a claim for repairs to my sunroom/extension. This was a traumatic time for me with the need to navigate between the Insurance company, Loss adjuster and builder. However, Howden and in particular the branch manager Miles Anderson-Smith was brilliant in their support and advice. Miles also managed to cut through a lot of red tape and was instrumental in what was ultimately a successful conclusion to all of this. We are really pleased with the repair and well done Miles - what a great company.
Source: trustpilot.com
Angel in Worthing was as Angel and went above and beyond to help us. A very friendly office.
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Continuous excellent service from ALL team members especially from Laurie ! thank you so much.
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They are always ready to negotiate & find the best deal for us
Source: trustpilot.com
We received a visit from Ashley and his colleague to talk about our business insurance. They asked lots of questions and quoted favourably. We therefore decided to give them the business! It's good to be dealing with a local company.
Source: trustpilot.com
Very efficient, and good competitive price for renewal
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Professional friendly service.
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I popped into my local branch in Bury st Edmunds for a quote for my Van Insurance - it was great to be able to actually sit and talk to someone rather than over the telephone -very pleased with the service & managed to get a new policy sorted out & saved a nice bit of money - would highly recommend
Source: trustpilot.com
Very helpful for first time
Information.
Information.
Source: trustpilot.com
The change of insurance company went without any problems and our new policy was explained very well.
Source: trustpilot.com
The Howden's agent was more than helpful in finding an insurance policy that took into consideration the quirks of my newly purchased house.
She listened, understood my requirements & was proficient in including the underwriters in selecting a policy.
She listened, understood my requirements & was proficient in including the underwriters in selecting a policy.
Source: trustpilot.com
I was very pleased with the service I received from Ella ,she explained everything to me and got me the best tractor insurance for my needs thank you Ella
Source: trustpilot.com
You went through everything in detail and explained anything I didn’t understand. Friendly and courteous all through the process
Source: trustpilot.com
Very helpful and provided me with the Home Insurance I needed
Source: trustpilot.com
Quick and professional.
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Nice friendly staff who are willing to help in any way they can and are willing to answer all questions.
Source: trustpilot.com
I have been a valued customer over the years and always come back due to excellent customer service and being very competitive!
Source: trustpilot.com
Felt backed into a corner and overcharged when taking out insurance for a new car I bought. I needed the insurance to start from the same day I phoned as I was picking new car up from dealer not long after (on same day). Still waiting on paper copy of these documents being sent to me for the insurance for the new car, which I requested at the time. Also on same day I asked for insurance to expire midnight for car I traded in and no longer have, only to have a missed call this afternoon with voicemail asking if it should still be cancelled!!
Source: trustpilot.com
“I recently contacted Ashley regarding professional coaching insurance and was really impressed with the clarity and responsiveness of the service. The information was explained in a straightforward, accessible way, which made the process feel smooth and stress-free.
As someone establishing my coaching practice, feeling properly covered and understood is important to me, and Ashley handled my enquiry professionally and efficiently. I appreciated the transparency and support throughout.
Highly recommended for anyone seeking reliable and clear guidance around insurance cover.”
As someone establishing my coaching practice, feeling properly covered and understood is important to me, and Ashley handled my enquiry professionally and efficiently. I appreciated the transparency and support throughout.
Highly recommended for anyone seeking reliable and clear guidance around insurance cover.”
Source: trustpilot.com
Insurance costs are increasing exponentially - multiple reasons; increasing costs for repairs, uninsured drivers, replacing written off EV’s etc plus increasing provider costs - I engaged with Howden’s and they worked hard to bring my costs down (saving for year £320) against large name providers and this for equitable cover (eg. same voluntary and compulsory excess) - so pleased - Alex represented the business very well - thank you.
Source: trustpilot.com
Very informative & polite.
Source: trustpilot.com
Recommended by my brother…Great to have Brokers in my town and not to have use technology…to be able communicate in person…Mathew very helpful
Source: trustpilot.com
