easyStorage
Latest Reviews
The removal men were on time,courteous and very helpful,the customer service was excellent,would definitely recommend and use this company again
Source: trustpilot.com
What can I say…. an amazing experience with these guys, from booking with them was so easy, friendly staff and so helpful. On the day of pick up… they were on time and ready to go. Picked up all my stuff at my storage place and placed into the pods super quick. Jerome, Bradley, Trevor, Alex and Chris amazing guys. 10/10
Source: trustpilot.com
Very positive experience, would recommend. Great customer service throughout. Toran was happy to help with any questions we had prior to the move. Our movers, Stephen and Richard were also great. They were very polite and professional and took great care with our items and not to mark any walls etc.
Source: trustpilot.com
Thank you so much for going the extra mile for me whilst moving my belongings in February.
I am so appreciative of your kindness, professionalism and efficiency in getting the job done under such difficult circumstances. It was not a straight forward move. Offering to move your work around to ensure I had all my belongings in the house within the 2 days allocated showed a high level of customer care and I’m extremely grateful.
The service easy storage offer, which includes the 1 month storage brings enormous peace of mind when moving house, given our legal system leads to such uncertainty!
Both you and Richard, had a smile and positive manner throughout the entire move and nothing was too much trouble. Thank you very much! I made a fabulous choice in choosing to go with you at easy storage.
I am so appreciative of your kindness, professionalism and efficiency in getting the job done under such difficult circumstances. It was not a straight forward move. Offering to move your work around to ensure I had all my belongings in the house within the 2 days allocated showed a high level of customer care and I’m extremely grateful.
The service easy storage offer, which includes the 1 month storage brings enormous peace of mind when moving house, given our legal system leads to such uncertainty!
Both you and Richard, had a smile and positive manner throughout the entire move and nothing was too much trouble. Thank you very much! I made a fabulous choice in choosing to go with you at easy storage.
Source: trustpilot.com
Punctual and pleasant workforce Nothing was a bother to them Highly recommend as my third time using their service
Source: trustpilot.com
Team arrived on time & had called me in advance. They introduced themselves and were very quick and helpful.
Source: trustpilot.com
Conor and Lewis were both extremely helpful and made the unloading of all my property an easy and relaxed experience, nothing phased them and I am very grateful for their effort.
Source: trustpilot.com
All the removal was done fast and without any problems
Gavin was very polite and updated us on the progress of the removal, all positive experience
Gavin was very polite and updated us on the progress of the removal, all positive experience
Source: trustpilot.com
Amazing company, have taken great care of my belongings and the guys are very professional.
Source: trustpilot.com
Well done Easy Storage! Richard and Paul did a great job. Their customer service skills included clear communication, friendly efficiency, and calm problem-solving teamwork. Richard explained the next steps to access the pods at their new destination and ensured I checked the placement of items in the van.
I would highly recommend this team
I would highly recommend this team
Source: trustpilot.com
Gavin and Darnell, arrived on time, extremely polite, protected my property during the moving of furniture and boxes. Took time to access what was going off site, before carefully loading it into the pods in the most efficient way.
The customer service throughout was first class and I’d highly recommend the process.
Thank you Gavin, Darnell and the rest of the easy storage team
The customer service throughout was first class and I’d highly recommend the process.
Thank you Gavin, Darnell and the rest of the easy storage team
Source: trustpilot.com
Fantastic service, Slightly worried at the start with no emails but the branded truck arrived and the gents loading up couldn’t be better. Very professional with a little banter and great customer service. Very knowledgeable about the company and made me safe about handing over my belongings.
Source: trustpilot.com
Excellent service, lovely people, everything went so well such a relief for me
Source: trustpilot.com
Such polite removal men today - Liam and Thomas made the experience so much calmer and easier than I thought it would be. Arrived on time, very helpful and I would definitely use the company again.
Source: trustpilot.com
TLDR: Highly recommend.
Gavin and Marcia from Easy Storage accompanied my family and I through an incredible journey.
We first engaged their services when we decided to move our family business from the Netherlands to the UK and needed to store our machines while we finalised the lease on the premises we ended up using for our shop. They were super helpful and attentive on that occasion, so we decided to engage them again when we had to close the business two and a half years later.
Closing the business was extremely emotional and difficult for all of us. The fact that Gavin provided his services with professionality, calm, and understanding of my grief was extremely invaluable.
The machines were safely removed from the premises by him and his workers and were well looked after whilst in storage. Gavin and Marcia were very patient and helpful whenever we were able to sell an item we had in storage and the buyer would attend the site to pick up their purchase.
My family and I are extremely grateful for all their efforts and would highly recommend EasyStorage in a heartbeat.
Gavin and Marcia from Easy Storage accompanied my family and I through an incredible journey.
We first engaged their services when we decided to move our family business from the Netherlands to the UK and needed to store our machines while we finalised the lease on the premises we ended up using for our shop. They were super helpful and attentive on that occasion, so we decided to engage them again when we had to close the business two and a half years later.
Closing the business was extremely emotional and difficult for all of us. The fact that Gavin provided his services with professionality, calm, and understanding of my grief was extremely invaluable.
The machines were safely removed from the premises by him and his workers and were well looked after whilst in storage. Gavin and Marcia were very patient and helpful whenever we were able to sell an item we had in storage and the buyer would attend the site to pick up their purchase.
My family and I are extremely grateful for all their efforts and would highly recommend EasyStorage in a heartbeat.
Source: trustpilot.com
The Company’s name reflects their service. Richard and Callum contacted me a few days in advance to confirm everything was in hand and again on the morning of collection to confirm their ETA, they arrived on time and were helpful, efficient and friendly.
Source: trustpilot.com
I opened an account with easyStorage in the early part of this year and had excellent service from James who dealt with my questions on the telephone and assisted me in setting up storage in Bexhill on Sea. I took storage for a year. My good are in store, all the connections work and I'm happy with the service. However, when the initial information documents were sent to me they went into my SPAM folder. I didn't find them for several days, and when I went to set up my personal online account the time period in which I could set up a password for the account had expired. As I understand it, the account exists (and easyStorage took payment for one year) but I cannot access the account. James in the office referred me to the general number, someone answering the phone at the general number passed me on to Technical Help, and the woman/girl at Technical Help was dismissive, not interested, and told me to send a screen shot of the account (an account which I cannot access) to 'info'. I did this as well as I was able, but have had no response whatsoever. So easyStorage has my money (one year prepaid), my goods are stored, but I cannot access my online account. And no one is interested in helping. Very bad customer service.
UPDATE as of 6 MARCH
After just over two weeks -- and this bad notice -- I had a response from easyStorage the very next day and Lo, the Problem was Solved. It was solved with courtesy and good grace, and what's more the solution was something I was able to do myself. The people helping seemed to be very nice, and so the only remaining criticism is the amount of time it took, and the lack of communication at the start. An acknowledgment of my original email would have been sufficient -- but in the end I got a positive result from helpful staff.
UPDATE as of 6 MARCH
After just over two weeks -- and this bad notice -- I had a response from easyStorage the very next day and Lo, the Problem was Solved. It was solved with courtesy and good grace, and what's more the solution was something I was able to do myself. The people helping seemed to be very nice, and so the only remaining criticism is the amount of time it took, and the lack of communication at the start. An acknowledgment of my original email would have been sufficient -- but in the end I got a positive result from helpful staff.
Source: trustpilot.com
Great team, fast removal and reasonably priced. Definitely worth it for me
Source: trustpilot.com
Vermell and Zoltan could not have been more helpful. They were friendly and efficient. We would happily work with them again.
Source: trustpilot.com
Brilliant and friendly removal people, they’ve managed to put all my boxes and stuff I needed into my small unit. I would definitely recommend waystorage and their removal people.
Source: trustpilot.com
Team arrived on time, very friendly and attentive, they handled my property with care taking care to secure cables etc.
Source: trustpilot.com
We couldn’t have asked for better service. Richard and Steve were extremely efficient, thorough and professional. They were flexible and understanding with the changes we needed to make to our booking and they worked extremely hard on the removal day to get everything done. I couldn’t believe how fast and well organised they were and can’t recommend them enough.
Source: trustpilot.com
I thought I had ordered 3 pods but only 2 came. The men were all very helpful and offered to bring another 2 pods back the next day. I believe they went above and beyond. Very satisfied.
Source: trustpilot.com
Putting my furniture into storage was effortlessly, efficient from the first phone call with Mohammed to the collection of items from my home, which was arranged in a timely manner. This truly was easy storage.
Source: trustpilot.com
I recently had the pleasure of utilizing easyStorage's services, and I must say, it was an exceptional experience from start to finish. From the moment I contacted them, their customer service was top-notch.
Darnell, Vishna, and Gawin, the team members who assisted me, were incredibly helpful and professional throughout the entire process. They were prompt in addressing my inquiries, and their knowledge about storage solutions was evident, making the decision-making process much easier for me.
The storage facility itself was clean, well-maintained, and secure, providing me with peace of mind knowing that my belongings were in good hands.
Overall, I highly recommend easyStorage for anyone in need of storage solutions. Their excellent service and dedicated team, particularly Darnell, Vishna, and Gawin, truly set them apart. I will definitely be using their services again in the future.
Darnell, Vishna, and Gawin, the team members who assisted me, were incredibly helpful and professional throughout the entire process. They were prompt in addressing my inquiries, and their knowledge about storage solutions was evident, making the decision-making process much easier for me.
The storage facility itself was clean, well-maintained, and secure, providing me with peace of mind knowing that my belongings were in good hands.
Overall, I highly recommend easyStorage for anyone in need of storage solutions. Their excellent service and dedicated team, particularly Darnell, Vishna, and Gawin, truly set them apart. I will definitely be using their services again in the future.
Source: trustpilot.com
