From the moment the three of us arrived (us and Denis the dog) nothing was too much trouble. We had a beautiful room with a balcony with views of the port and the Fort. There was a dog bed and bowls waiting as well as some treats for him.The amenities were excellent - a beautiful spa, a well equipped gym and an outside swimming pool (although we didn't take a dip as the weather was a bit chilly). The hotel is situated in the heart of the port so main shopping area is just down the street with shops, cafes and bistros, however you don't hear any noise from the hotel. Parking is free (Valet or drop off/ collect yourself) We ate in the main dining room for dinner and breakfast and the food was excellent (the dog was allowed to be with us) Do mention that you have the dog though as then a quiet table can be found to accommodate them being there. This is for the benefit of the other diners as the staff seemed to love the fact he was there and he was fussed over by them all . Dogs are allowed in the bar area and the reading room as well. The staff were second to none and were very helpful on the sights to see and sat down with us with a map to help us plan a trip around the Island. We will definitely be back and would recommend this hotel to anyone - with or without dogs (ours was the only one staying at the time) Thank-you once again to everyone at OGH for the most wonderful time. Cant wait to be back :) Paul, Jessica and of course Denis!

Excellent hotel. 5 star all the way.
Really good food and comfortable rooms. Very handy for shopping and eating on St Peter Port, and for several meseums and atractions. Would definitely visit again. Try the curry
.

The best hotel on the island and we have stayed at most over the years as we visit family. Well worth the money from the beautiful heated pool, spa facilities to the impeccable rooms. Harry's bar was a favourite with its great gin selection. Great breakfast. We did not try the Restuarant but the menu looked interesting South Africa fused with Indian cuisine. We will be back soon.

Make no mistake this is a superb hotel with a good history of the finest service and possibly the grandest position in St Peter Port, being the former Governors residence. From manager to staff that we met their attention to detail and understanding of guests requirements was second to none. We had a superb suite with harbour view and luxurious comforts. However, the food was, in my view, not up to the expected standard of choice expected of a luxury hotel. The menu did not vary as the days passed by and I became disappointed with the lack of variety. I mentioned this to the management and was told that mid-week, at this time of year, a lot of the guests were corporate and were dining out with clients elsewhere. Therefore the kitchen staff was minimal and the choices smaller. I pointed out that as the week progressed the restaurant was getting almost empty and perhaps efforts should be made to entice 'the corporates' back into the hotel restaurant by offering superb dishes with great choices that they couldn't refuse! My ideas were greeted with understanding and promises of future improvements. I do hope this has been rectified because every other aspect of our stay was relaxed and memorable. The waiters were great and attentive too, but the head chef, I believe, let the side down on our visit, by his lack of interest and culinary ingenuity. Top marks elsewhere though.

My Wife and I have just returned home from spending a week at the Old Government House to celebrate my 50th and our second honeymoon. The hotel is beautiful and the service impeccable on every level. We're very critical of hotels but just couldn't fault this wonderful place. Try out the cocktail bar! Being a fan of fine whiskeys and gins we were like children in a sweet shop. Dinner in the brasserie and breakfast on the terrace is also a must! We would also recommend the afternoon Tea which was delicious. A very big thank you to all the staff who looked after us so very well. This was our first visit to Guernsey which is a lovely island with plenty to do.

Great hotel, we liked the service, the rooms, the excellent breakfast, BUT unfortunatelly right next to this great place it seems yesterday (Aug 27th 2017) an open air music club just opened with a license to play club music until midnight. So, if you can stand this, this is the place for you. If you seek a quiet place to sleep before midnight, go somewhere else.

A friend and I arrived at the hotel in a taxi that was unwilling to take our euros. I frantically ran to the desk and asked if I could exchange money -- "Madame, please, it is our pleasure to take care of the taxi. No problem." This was the beginning of my love affair with OGH. After paying the taxi, Andi, a beautiful South African woman with a talent for story-telling and rescuing weary travellers, produced 2 glasses of champagne and made us promise to leave all our problems for her to solve. She got no argument from us. We had a lovely in the garden, although I have had better egg salad. The breakfast was fantastic -- gorgeous dining room and amazing buffet + hot food to order. Our only regret was that we were there less than 24 hours and didn't have time for the spa! This hotel is much more than my usual budget, but I was absolutely delighted I chose to stay here. I cherish the pampering Andi and the staff bestowed on us and will remember the great stories they shared.

Lovely hotel in a quiet but central location. Such a contrast to business hotels , character charm and every room different. Staff are friendly and attentive. Outdoor pool small but heated and sheltered. Spa is a nice plus, spotlessly clean. However the breakfasts are out of this world, easily the best I have had anywhere.

Fully reiterate the positive reviews previously written so will not repeat those. Just a few little niggles during our stay that's all. We were a little disappointed with our room, it was very small but classed as a queen room. My husband and I could not be on the move at the same time! Similarly with the bathroom, it was tiny especially the shower cubicle. We found half used bottles of shampoo and conditioner which had not been replaced from the previous guest. Our tea bags were not replenished either hence we did not have any one morning for our cup of tea. Other than this we had a great stay.

We stayed here for our 2 night 'minimoon.' Very nice quality hotel with good facilities and particularly excellent helpful staff in all areas. We had upgraded to a sea view room which in reality didn't feel good value but then we didn't see a non-sea view room. The room and bathroom were a little on the small side but that didn't really detract from our stay.

My husband and I stayed here this week to celebrate our Wedding Anniversary, we have never been to Guernsey before we fell in love with the island. The hotel was perfect in every way - you can tell the staff love working there as everyone was so friendly and helpful - nothing was too much trouble. The room was lovely, very quiet and a beautiful view out over the pool and out to the harbour. It was clean, comfortable and you could pre-request items like hair straighteners. Every evening the room was made ready for bedtime, and a little treat was left on the bed - delicious cookies, biscuits and fudge - everything was scrumptious. On our Anniversary they even left us a card with a lovely message and two slices of cake with a chocolate written Happy Anniversary message on the plate - it's the little things like this that make a hotel stand out above the rest. Breakfast was included and there was plenty of choice from cereals, to cooked breakfast and even yummy pancakes. The restaurant staff get to know you and are always friendly and chatty - I have honestly never stayed anywhere before where the staff were all so lovely - it made such a difference. We ate dinner in the restaurant on two occasions and both times the food was amazing, I'm quite fussy but they were more than happy to accommodate any dietary requirements. We also had afternoon tea one day which was delicious and it's the first time we've had afternoon tea and not been able to finish it all - it was that good, with so many tasty cakes. We couldn't get a taxi on a couple of occasions due to there being none available - but the hotel management offered to take us, again a lovely touch and made us feel like they really cared about our experience on the island. There is nothing to fault about this hotel, if you are visiting Guernsey it's a must! The location is ideal, close to the shops and the harbour and definitely visit Herm - a gorgeous island with beautiful beaches. You won't be disappointed if you stay at this amazing hotel.

Really enjoyed a two night stay here, visiting from neighbouring Sark for a medical appointment. I could find nothing to fault at all, which (for me) is highly unusual. There are steps at the front entrance, but a (wheelchair friendly) lift is available. Having a slight disability, and booking by telephone (at short notice) I was allocated a King room which, as well as the usual bathroom facilities had a really good walk in shower. The room (and I suspect all the rooms) have the quietest air conditioning system I have ever encountered. The weather was fairly hot and I was able to control the in-room temperature easily. The bed was probably the most comfortable that I have slept in anywhere - and the blanket put (at my prior request) in the duvet cover actually stayed in place on the bed throughout both nights. The greatest thing about the OGH is the staff - all were friendly and efficient, responding to requests promptly and without fuss. As the hotel would put it, the OGH is my new "home from home" in Guernsey. It is quite expensive to stay here, but every penny you spend is well worth it. Breakfasts are first rate - served "properly" with just juices, cereals etc on a buffet table. Table service is gladly provided even for those items for those (like me!) who ask! I shall review the Brasserie separately, where I ate several memorable meals. I am returning very soon! Thank you to all the staff, who took a genuine delight in looking after me.

Billed as the 'best' on the island - and it is probably the 'poshest' by a long way - and reflected in the price.
The welcome (with fizz) was very good and they whisked our car and bags off while telling us about facilities - very nicely done!
The room was very comfortable, though the view at the back of the property was not what we had hoped for (it is set on a hill in the centre of town).
The bar area outside the restaurant was VERY noisy with group after group of load 'local' guests partying. Management really should have intervened but I guess they don't want to upset regular dinner guests.

Very comfortable bedroom, and well-appointed public rooms with excellent facilities - gym and outdoor heated pool - and very pleasant staff. It is most conveniently positioned in the town with easy walking to most sites.

We stayed for a fortnight and although it's expensive you really do get what you pay for. Nothing was too much trouble for the hotel or its very competent team. Eating in the hotel was a real pleasure and apart from busy times the service was excellent.
Is there a downside- well it's an old building and sound insulation isn't great and there was one evening when a function could be heard in some of the bedrooms. That said we were advised in advance and the event was well managed and did not go on too late.
All in all - it's a real hotel and a pleasure to stay at.

A lovely old fashioned 5 star hotel, bit of a problem parking outside to unload as it is a narrow street. However they do park the car for you. Nice welcome. Room very small and dark.Food and staff very good. Nice restaurants.
I did use the spa, felt very embarrassed walking through the hotel with gown on as there was a wedding on.

A hotel delivers only on staff performance. It is the only thing that makes one stand out from place x up the road from where i the traveller wants to be and the OGH staff are perfect.
Each and every staff member made an effort not appear so. They clearly work extremely hard and are so nice to talk to.
I am very lucky to have visited hotels in 3 continents in 20 years of travelling and for staff i rate this the best experience i have had.
The food was delicious and served hot to all guests.
They took care of my every need before i even thought of it half the time.
For any function, wedding or just a stay on the island i heartly recommend.

This hotel is very unassuming from the outside but this all changes once inside. There are lots of the original features remaining and the decor is very tasteful.

Excellent staff at reception who helped us with arranging cycle hire and taxis. Andi gave us a guided tour of the hotel. She was very knowledgeable considering that Guernsey is not her home. She's also very passionate and proud of the Red Carnation group.

Our suite was well appointed with a gorgeous bay window overlooking the harbour. Very comfortable bed with crisp bed linen. The bathroom was large with lots of towels! The room was perfect but perhaps the addition of a mini fridge might be considered by management.

There is an outdoor swimming pool with sun loungers. Had we known that the pool was heated to a comfortable 28c we would have packed our bathers! Oh well, we'll remember them next time.

Breakfast was served in a spacious airy room with the option of also eating al fresco. Good selection on the buffet with lots of fresh fruit too. There is also an extensive menu with the usual
hot breakfast selection but with the addition of healthier options i.e. avocado and poached egg on toast, butternut squash "pancakes", to name a couple. The staff were very efficient and we didn't have to wait too long for hot drinks and food.

The hotel boasts a gin bar which met with our approval.

Many thanks to the OGH who made our weekend break one to remember.

We have just returned from four days at the Old Government House Hotel and wanted to say what a lovely experience it was. Not usually staying anywhere so 'grand' we were a little apprehensive as to how we would find everything but need not have worried as everyone was so welcoming without making you feel uncomfortable and we were thoroughly spoilt with extras in our room as we had a special anniversary to celebrate. Everything was tip top from the accommodation to the food and the ambience and we would have no hesitation in recommending this hotel to all friends and family. Thank you again. Steve and Julie Davies

I recently returned for two nights to what remains my very favourite hotel. After almost a year away and in spite of the fact that my visit was for work it was in every respect as enjoyable as before. Inevitably there were some staff changes and two nights was not long enough to get to know the new members but it was a great pleasure to see some familiar faces. In some ways it was almost as if I had never been away.
I hope that there will be more reasons for more visits.
OGH remains a magical hotel for me.

First visit to the OGH, the experience reflects its 5-star rating, all staff were a credit to the hotel. The walk up & down the hill into the town centre could be a problem for some people but can be an easy amble. We will definitely visit again. Thank you

This was our 12th consecutive year staying at the OGH, the hotel is well placed to explore both St Peter Port its self & the rest of island. The staff are only to eager to arrange transport to explore & recommend places to visit. Our balcony room over looked Herm & Sark, with Castle Cornet in the foreground. All ready planning next years trip.

Whilst we have toyed with staying in other hotels, every time the confidence we can have in the excellence and comfort of The OGH brings us back to booking into this place we know, like and can rely upon.
Our previous stay seemed a little under par but then that was still a cut above the average and for this stay it was back to its heights.
The bed superbly comfortable, every 'extra' we had pre booked was in our generously sized room with its en suite bathroom (yes a bath) Plenty of towels, bath robes and L'Ocitaine toiletries.
The room was made up while we had breakfast and prepared for us in the evening.
The lovely outside garden seems to be tended daily as is the pool.
There is a comfortably large lounge but which is arranged for the conviviality of small groups and has a supply of newspapers and games.
Key to an hotel of this standing is the courtesy, friendliness and efficiency of the staff. Top of the range.
We will be back!

Perfect reception, room was large, clean, perfectly provided with everything you need when staying a few nights on Guernsey. breakfast, lunch and diner were excellent as well. With friendly weighters, and a good chef in the kitchen

The combination of room, location and service made this one of the very best hotel stays that we have ever enjoyed. We had a Seaview King with balcony, which was superb: spacious with a balcony and a great view over the town and harbour. We had fantastic weather but an impressive touch was that the balcony was covered and had electric windows - so that it was pretty much an open balcony for the summer but protected in the cooler seasons.
The service is really second to none. It felt like a bygone era. It came through from start to finish and at every level.especially in the little touches, like refreshing the (free) water and tea facilities in the room every time we used them. We inadvertently left some souvenir glasses from the Herm beer festival that we had stumbled upon during our daytrip there behind in our room when we left. The hotel sent them on to our home, refusing our offer to pay postage. Where else do you see service like that these days?
The food was brilliant. The included breakfast was excellent, with plenty of choice and a lovely airy restaurant to start the day. The fish in the brasserie was perfectly cooked. The lobster rolls in the Crown Club were also a great treat and well recommended.
Finally, the staff. Truly excellent. Very friendly, helpful and genuinely interested in being the best: nothing was too much trouble.
We will certainly return before too long!