Old Government House Hotel & Spa
Latest Reviews
I had booked myself to the Duke of Richmond hotel for a short staycation before this lockdown. Before I had a chance to call and ask if it's ok to come, they called me and asked if it would be ok to take my break in the Old Government House... I had been upgraded to the Sark Suite and it was gorgeous. In my use I had two (yes 2) bathrooms, two balconies, living room, bedroom and even two walk in wardrobes. I enjoyed the hospitality of the entire staff. I also enjoyed two afternoon teas. It was kind of sad having breakfast alone as there wasn't a lot of guests there. Dinner service was good too. Even if you book just an afternoon tea and no stay this hotel is worth checking out. It's walking distance to downtown and bus station for visits on the rest of the island.
Source: tripadvisor.co.uk
Beautiful hotel with amazing staff. They really do take service to the next level.
Source: google.com
Booked this hotel for my mother and aunt when they came to visit.
I checked the room before they arrived, and I must say myself it was worth what I had paid.
They throughly enjoyed their stay, complimenting the superb 5***** service and attention to detail. Their room had a nice balcony and great view of the port.
They enjoyed the great spa facilities the hotel has to offer and the afternoon tea.
Hotel is perfect location in town, where they were able to explore the town and St. Peter's Port.
I checked the room before they arrived, and I must say myself it was worth what I had paid.
They throughly enjoyed their stay, complimenting the superb 5***** service and attention to detail. Their room had a nice balcony and great view of the port.
They enjoyed the great spa facilities the hotel has to offer and the afternoon tea.
Hotel is perfect location in town, where they were able to explore the town and St. Peter's Port.
Source: tripadvisor.co.uk
This hotel is wonderful, our room was spacious, plenty of hanging space and drawer space. Bed large, comfortable and good quality bed linen. Bathroom was large with the usual toiletries plus! Towelling gowns, slippers provided.
Tea and coffee making facilities. Hairdryer, safe.
The staff friendly and helpful and non intrusive. All staff looking very smart.
Breakfast buffet really good plus cooked choices. Restaurant choices good and tasty.
There was an outside pool but obviously not in use for this time of year.
Tea and coffee making facilities. Hairdryer, safe.
The staff friendly and helpful and non intrusive. All staff looking very smart.
Breakfast buffet really good plus cooked choices. Restaurant choices good and tasty.
There was an outside pool but obviously not in use for this time of year.
Source: tripadvisor.co.uk
Stayed one night (14th March 2020).
Overall a very pleasant experience.
The staff and service was excellent.
I must give an outstanding rate to “Nazario “a waiter in the brassiere restaurant.
What a charming young man with outstanding customer service.
The room was well furnished and comfortable but not my taste of decor.
Also a bit small for the price charged.
The spa area ( sauna/steam room ) was a bit shabby.
The spa and gym closes at 6pm on a weekend which nobody mentioned on check in or when I viewed the spa earlier in the day. Sadly I only got 10 minutes use of it.
On check in you are required to leave your car keys at check in.
On checking out I was given the wrong car keys twice as nobody had labelled the keys ( not good ). Also my bill was incorrect.
These areas could be improved on but didn’t spoil my stay.
Overall a very pleasant experience.
The staff and service was excellent.
I must give an outstanding rate to “Nazario “a waiter in the brassiere restaurant.
What a charming young man with outstanding customer service.
The room was well furnished and comfortable but not my taste of decor.
Also a bit small for the price charged.
The spa area ( sauna/steam room ) was a bit shabby.
The spa and gym closes at 6pm on a weekend which nobody mentioned on check in or when I viewed the spa earlier in the day. Sadly I only got 10 minutes use of it.
On check in you are required to leave your car keys at check in.
On checking out I was given the wrong car keys twice as nobody had labelled the keys ( not good ). Also my bill was incorrect.
These areas could be improved on but didn’t spoil my stay.
Source: tripadvisor.co.uk
Went to a reception to launch the programme for the Island Games next year. it was a small event but we were made very welcome on arrival and looked after very well for the 90 minutes we were there.
Many thanks,
CraigA
Many thanks,
CraigA
Source: tripadvisor.co.uk
Lovely hotel with great staff. Lots of thoughtful little extras to make you feel welcome. Great location - you can walk to the town and marina. Nice breakfast, good evening dinner menu. We had a very nice room with comfy bed and a great view. Book direct with hotel for the best price.
Source: tripadvisor.co.uk
We were there for a one night winter warmer and must say we couldn’t fault it, we were welcomed at checkin with a nice glass of bubbly then taken to our room which was superb with sea views. My wife made use of the spa where I went to the bar for a quick g&t served by Saul a very friendly and efficient young man but I will say all the staff are superb, went back to the room for a quick shower then back to the bar for another g&t each then dinner in the brassiere which was very good indeed. This is our first actual stay at the hotel but we’ve used it for gin tastings and afternoon tea and absolutely love the place, looking forward to a wine tasting and two more gin tastings.
Source: tripadvisor.co.uk
The location is very good - right in the centre of the town. There are some negatives that go with this, of course, such as none of the rooms being very big (we had a seaview king room) and the need for help with parking if you have a car.
The service was good, but prioritised formality over friendliness.
We had two breakfasts and one dinner - all excellent.
Quite expensive.
The service was good, but prioritised formality over friendliness.
We had two breakfasts and one dinner - all excellent.
Quite expensive.
Source: tripadvisor.co.uk
Stayed for a single night. Alberto (member as reception team) was brilliant - really friendly and helpful - arranged a few hours late check out at no extra cost.
Brasserie restaurant served great food I specially enjoyed the delicious cheescake yummi.
Really enjoyed my short stay and will be back.
Brasserie restaurant served great food I specially enjoyed the delicious cheescake yummi.
Really enjoyed my short stay and will be back.
Source: tripadvisor.co.uk
We were dining with a large party. Service was slow, they took ages to take our order and when the food was served one diner's starter was forgotten about. My main was not great - bones in the fish and the chips were over cooked. Two diners had their sweet forgotten about. To cap it all the waiter opened and served an extra bottle of wine that we had not ordered. We were charged for the whole bottle although they did not serve the whole bottle after their mistake was pointed out to them. This was particularly poor given that there were only s few other tables occupied. Overall - not the standard of food or service I was expecting from this establishment.
Source: google.com
Welcoming and efficient staff make this charming and beautifully appointed hotel a charming place to stay in Guernsey. The rooms are large, modern and well stocked with all necessary amenities. The view over St Peter Port from the dining room present a wonderful start to the day
Source: google.com
Beautiful old hotel with quirky twist and turns. Nice breakfast and afternoon tea was great. Swimming pool and handy for exploring. Staff extremely pleasant and helpful.
Source: google.com
Delicious, high quality food.
Staff are second to none.
Great choice of wine.
A proper treat!
Staff are second to none.
Great choice of wine.
A proper treat!
Source: google.com
Amazing (if massive) afternoon tea
Lovely staff, cosy fire and beautiful scones and local cream
Lovely staff, cosy fire and beautiful scones and local cream
Source: google.com
Food excellent, DJ knew how to keep people on the dance floor, good selection of good music. A thoroughly good night.
Source: google.com
Absolutely love the place. And if u are going for massages, Sara is THE girl you want!!!!
Source: google.com
Comfortable rooms, excellent food, and most important, very professional and courteous staff.
Source: google.com
I'd say it was ok but not the best. It definitely needs to improve it's customer service.
Source: google.com
Great location. Attentive staff. Good breakfast.
Source: google.com
Great place and really thinking about the vegan options. Much appreciated.
Source: google.com
Fabulous views, fabulous staff, friendly, welcoming and comfy
Source: google.com
The hotel is superb and staff are excellent.
Source: google.com
Wonderful Spa treatment and high tea
Source: google.com
Excellent afternoon tea
Source: google.com
