Fermain Valley Hotel
Latest Reviews
Just visited and had a fab time, all staff very attentive and helpful from Rob the Manager, Tom the barman, down to the waiters and cleaners. Stayed with Quidsin promotion and it was exceptional value for money. Everything about it was first class, from the personalised welcoming letter, complimentary fruit , sherry & chocolate in the room, clean tidy and comfortable room with good bath and shower, to the Rock Garden themed bar where we had a lovely cocktail per dinner, to the wonderful three course dinner. Thoroughly enjoyed our visit and shall definitely return.
Source: tripadvisor.co.uk
We stayed here overnight and had a really great stay. The welcome was excellent and the person on reception explained what the hotel had too offer. We had a really nice room with a balcony which unfortunately we were not able to take advantage of due to the weather. Had a pre dinner drink in the Rock Garden cocktail bar fooled by an excellent meal. Overall a very pleasant stay.
Source: tripadvisor.co.uk
We have just spent a wonderful 2 night, 3 day stay at the Fermaine Valley Hotel on one of their away deals with flights from Jersey included for only £99. The staff were very friendly, and the hotel, we updated to a gold room, at only a small extra charge of £10. pp. was excellent value, we even had our room re-serviced and beds turned down again each evening. As it was our wedding anniversary we ate one night in the Rock Garden Restaurant, again the service, and food was excellent. If you want to spoil yourselves, or just get away for a relaxing break, this is just the place. We will definately go again. As the weather was reasonable we were able to get out and about so we did not use the facilities, so I am unable to rate them.
Source: tripadvisor.co.uk
We stayed in Fermain Valley Hotel for 2 nights - our room was simply stunning (room 14 which is a platinum grade room) with a beautiful view of Fermain Bay. Highlights included a sumptuous afternoon tea, fresh delicious breakfasts, a knockout gourmet lunch and wonderful dinners. We were unable to finish any meal, due to the generous portion size. Hotel is about 10/15 mins from the airport and we found out after is located on the 7/7A bus route if you have the need for it. The hotel has 2 restaurants to choose from - The Valley Restaurant (where breakfast is served, and lunch and lounge food are available from) and The Rock Garden, which is also a cocktail bar, and seems very popular with Guernsey residents. We also had treatments at the hotel (reflexology and sports massage with Georgie Ede-Golightly and we both would highly recommend) The staff were very accommodating and friendly. There is a lovely personal touch to the hotel, it's clean, fresh and cosy - and a real treat to be looked after so well. The real gem of this hotel is its manager, Mr Robert Steen, who takes such pride in the hotel, its staff and its amenities. We witnessed him going out of his way to make people feel welcome and comfortable - it's obvious to see his commitment to excellence. We very much look forward to returning to this hotel and wish them continued success for the future.
Source: tripadvisor.co.uk
We booked in for long weekend based on the travel agents recommendation. The hotel is very comfotable, we had a room with a balcony, included nice touches like sherry, water, slippers and bathrobes in the room. Very helpful friendly staff. The food was good especially in the Rock Garden. Will definately stay again.
Source: tripadvisor.co.uk
Good room, lovely view down Fermain valley. Had a tasty meal at the hotel. Staff where very helpful. The rooms where very clean andf resh. There is a free bus in to the Town. Enjoyed a cocktail at The Rock Garden. The breakfast was of good standard.
Source: tripadvisor.co.uk
We stayed at the Fermain Valley on the weekend of 1st -3rd March 2013.
The room was a silvet room and was located up a short hill through the gardens, we were not told this when we booked but luckily although the weather was cold it was not raining, or it would have been a pain.
The staff were lovely and very helpful, the indoor pool looked good but the water was not very warm, the sauna did not get hot and there was no hot water in the changing rooms or the showers.
The breakfast was really tasty and the meal in the evening was very good.
The room was a silvet room and was located up a short hill through the gardens, we were not told this when we booked but luckily although the weather was cold it was not raining, or it would have been a pain.
The staff were lovely and very helpful, the indoor pool looked good but the water was not very warm, the sauna did not get hot and there was no hot water in the changing rooms or the showers.
The breakfast was really tasty and the meal in the evening was very good.
Source: tripadvisor.co.uk
We took advantage of a special offer through Blue Islands which included flights, two nights accommodation and airport transfers, which was very good value. Everything went perfectly and we thoroughly enjoyed our short trip. The hotel is situated in one of the nicest parts of Guernsey with lovely walks into St Peter Port. We upgraded to a Platinum room which was huge, very comfortable, with lovely views over the valley. It was very quiet at the Hotel during our time which suited us perfectly. We had the pool all to ourselves. Their cinema is free of charge to guests and you can either choose one of their dvds or provide your own and they even supply free popcorn! We ate both nights at the Rock Restaurant which was lovely. The staff at the hotel and in the restaurant were brillilant and we would not hesitate to recommend this place.
Source: tripadvisor.co.uk
My immediate impression was one of a clean well maintained hotel, access from the main road is through 'The View' but you can go down the side road. It is situated in a lovely valley and the building uses the steep slope well but there are a lot of stairs!
The staff are superb, helpful and courteous without fawning and I never had to wait more than a few minutes to be seen to. The food was of a high quality and well presented and the included breakfast was as good as I have eaten anywhere
The room was clean, comfortable and quiet. This was out of season but there were a lot of us, some more rowdy than normal but the noise didn't travel
I will definitely go back
The staff are superb, helpful and courteous without fawning and I never had to wait more than a few minutes to be seen to. The food was of a high quality and well presented and the included breakfast was as good as I have eaten anywhere
The room was clean, comfortable and quiet. This was out of season but there were a lot of us, some more rowdy than normal but the noise didn't travel
I will definitely go back
Source: tripadvisor.co.uk
We stayed here in one of the Platinum rooms during a very cold week in February. I unfortunately was ill with flu during our stay and the staff were really helpful, delivering breakfast to our room each morning at no extra charge. If you have to be ill on holiday this was the ideal location - warm and comfortable with a lovely view down the valley to the sea from our room.
We travelled via ferry from Poole and took our car which gave us flexibility to see the whole island despite the chilly weather.
Thank you to Fermain Valley Hotel for looking after us so well. We will definitely return!
We travelled via ferry from Poole and took our car which gave us flexibility to see the whole island despite the chilly weather.
Thank you to Fermain Valley Hotel for looking after us so well. We will definitely return!
Source: tripadvisor.co.uk
The Fermain Valley Hotel was amazing! the staff on arrival was very friendly and helped us with anything we could wish for. The rooms were spotless and bright with views that take your breath away! Would not have wished to stay in any other hotel. Thank you to all the staff for making our stay as good as it was!!
Source: tripadvisor.co.uk
I took my wife to the Fermain Valley Hotel as a surprise treat for her birthday. We soon realised that I had chosen an excellent hotel in a great location and with staff who were so helpful and efficient.
All the staff we met went out of there way to make things perfect for us. The hotel also has some great touches such as its own cinema, free chocolates and fruit in the room and bathroom robes. The rooms were really clean and to a very high standard. The beds were so comfotable, I have not slept so well for ages.The restaurant facilties were excellent and the food delicious.
I would not hestitate to recommend the Fermain Valley and we will certainly go back, hopefully before my wifes next birthday.
All the staff we met went out of there way to make things perfect for us. The hotel also has some great touches such as its own cinema, free chocolates and fruit in the room and bathroom robes. The rooms were really clean and to a very high standard. The beds were so comfotable, I have not slept so well for ages.The restaurant facilties were excellent and the food delicious.
I would not hestitate to recommend the Fermain Valley and we will certainly go back, hopefully before my wifes next birthday.
Source: tripadvisor.co.uk
We booked our trip through Condor breaks for four nights bed and breakfast sailing from Portsmouth and returning to Poole. The ferry experience coming over was excellent. The hotel looked beautiful on arrival with lovely flowers and gardens outside and a magnificent view of the sea. Booking in was seamless and we quickly settled into our room No. 23. Beautiful boutique style decor and fab Elemis toiletries in our En Suite. Everything you could possibly want in a room with beautiful views also. The swimming pool area is a pleasure to use and the Sauna too. Breakfast is a vast array of cold foods and also a full selection of cooked food. I would personally recommend the Cumberland sausage, bacon and fried egg. This hotel is a little gem tucked away near St. Peter Port which is wonderful shopping and eating district. We would recommend Mora Restaurant and Grill on the Esplanade in St. P. P.Try the tapas especially the calamari! Will definitely come back here and recommend it to friends.
Source: tripadvisor.co.uk
The Fermain Valley Hotel was originally recommended to us by friends who are residents of Guernsey and we have returned for 4 subsequent visits.
We usually book our visit through Condor Ferries so I suppose we are actually 'Package Tourists' but not that we notice from the attention and friendly service given by the staff who always have time for a chat or to give local advice when needed.
We usually have a room with a balcolny from which we can sea-gaze and on a clear day, normally plenty of these, Jersey can be clearly seen.
The room and en-suite are spotless and comfortable as are all the public rooms and with the choice of lounges and a library, a room to suit one's mood can always be found.
The breakfast and Valley Restaurant meals are excellent both for enjoyment and value, we haven't tried the Rock Garden yet, perhaps we shall in September on our next visit.
We understand from our 'spies' in Guernsey that the Valley Restaurant has recently been revamped, can't wait to savour this.
However, our last visit in late April 2012 allowed the hotel Staff, especially Sara, to really shine. Our return ferry was cancelled due to bad weather, two days in succession, and Sara's energy in accommodating us for those extra nights has to be applauded.
All in all this hotel makes the enjoyable experience that is Guernsey into something quite special.
We usually book our visit through Condor Ferries so I suppose we are actually 'Package Tourists' but not that we notice from the attention and friendly service given by the staff who always have time for a chat or to give local advice when needed.
We usually have a room with a balcolny from which we can sea-gaze and on a clear day, normally plenty of these, Jersey can be clearly seen.
The room and en-suite are spotless and comfortable as are all the public rooms and with the choice of lounges and a library, a room to suit one's mood can always be found.
The breakfast and Valley Restaurant meals are excellent both for enjoyment and value, we haven't tried the Rock Garden yet, perhaps we shall in September on our next visit.
We understand from our 'spies' in Guernsey that the Valley Restaurant has recently been revamped, can't wait to savour this.
However, our last visit in late April 2012 allowed the hotel Staff, especially Sara, to really shine. Our return ferry was cancelled due to bad weather, two days in succession, and Sara's energy in accommodating us for those extra nights has to be applauded.
All in all this hotel makes the enjoyable experience that is Guernsey into something quite special.
Source: tripadvisor.co.uk
Yes, this hotel is of a high standard and in a great location. Very close to Fermain Bay,just a few minuets walk away,you could spend a happy hour or so reading and just listening to the sea, or take the cliff walk and enjoy the views.It takes about 50 minuets to walk into St Peter Port.
The hotel has a lovely location with many sun traps outdoors.The food was of high standard, try the Full English Breakfast and you will not have to eat untill evening.The rooms were comfortable and very clean, we had a balcony over looking the grounds and the sea was in view.We took advantage of the cinima in the Corporate Building and enjoyed the leather seating with a bottle of wine all to ourselfs. We only had to pay for the wine but popcorn was on offer.
The staff were all very helpful and friendly.
Without a doubt,I would highly recoment this hotel and will be going back.
The hotel has a lovely location with many sun traps outdoors.The food was of high standard, try the Full English Breakfast and you will not have to eat untill evening.The rooms were comfortable and very clean, we had a balcony over looking the grounds and the sea was in view.We took advantage of the cinima in the Corporate Building and enjoyed the leather seating with a bottle of wine all to ourselfs. We only had to pay for the wine but popcorn was on offer.
The staff were all very helpful and friendly.
Without a doubt,I would highly recoment this hotel and will be going back.
Source: tripadvisor.co.uk
We took my mother-in-law back here for her 80th birthday - she originally went there for her honeymoon (husband since passed away). We were really impressed by the hotel and in particular the management/level of attention we were paid. The staff bent over backwards to help my mother-in-law and make her stay relaxing. She has serious allergies and at each meal staff had already marked her choices on the menu. There were 10 of us in all ranging from 12 to 80, we all enjoyed it. We have a private cinema showing of Casablanca which everyone enjoyed - an excellent atmosphere. The pool, changing rooms and sauna were CLEAN - wonderful.
Source: tripadvisor.co.uk
We came here for a break, hubby, myself and our 10 year old for a half term break and to visit friends on the island.
The hotel was lovely, well deserved it's 4 stars. Our room was spotless and very nicely decoated, huge bed (and camp bed for son) and lovelt bathroom. The view over the bay was stunning, more than we expected. The indoor pool was heated to a comfortable warm temperature and m son loved it, the sauna was a welcome retreat for the both of us!
The Brasserie in the evening was good value and the service good. There was a small group of businessmen eating there at 8pm and one of them who seemed to be the host used the 'F' word a dozen times very loudly in his conversation and this was ignored despite us and another couple with children complaining.
The only negative aspect which slightly spoilt our holiday was despite our beautiful room there was no double glazing in it, we had storm force 5 winds on 2 nights and this hotel is very exposed high up on the cliffs and the sound was quite frighteing and did keep us awake. The first night my husband was roaming around the hotel at 03.45 trying to find someone as next doors balcony french doors were banging as it was windy and they weren't secured, again we were lierally awake ALL that night. He coulbn't find any staff at all which made us wonder what if there had been an emergeny as all the phone lines to reception told us no one was available!
The reception were excellent the next morning and wentand shut the door, it ws obvious that who ever they said was staying in the room ws certainly not there on that night!
Would have appreciated one night's accomodtion being deducted from the bill but alas....
Breakfast was also excellent but service very slow.
The hotel was lovely, well deserved it's 4 stars. Our room was spotless and very nicely decoated, huge bed (and camp bed for son) and lovelt bathroom. The view over the bay was stunning, more than we expected. The indoor pool was heated to a comfortable warm temperature and m son loved it, the sauna was a welcome retreat for the both of us!
The Brasserie in the evening was good value and the service good. There was a small group of businessmen eating there at 8pm and one of them who seemed to be the host used the 'F' word a dozen times very loudly in his conversation and this was ignored despite us and another couple with children complaining.
The only negative aspect which slightly spoilt our holiday was despite our beautiful room there was no double glazing in it, we had storm force 5 winds on 2 nights and this hotel is very exposed high up on the cliffs and the sound was quite frighteing and did keep us awake. The first night my husband was roaming around the hotel at 03.45 trying to find someone as next doors balcony french doors were banging as it was windy and they weren't secured, again we were lierally awake ALL that night. He coulbn't find any staff at all which made us wonder what if there had been an emergeny as all the phone lines to reception told us no one was available!
The reception were excellent the next morning and wentand shut the door, it ws obvious that who ever they said was staying in the room ws certainly not there on that night!
Would have appreciated one night's accomodtion being deducted from the bill but alas....
Breakfast was also excellent but service very slow.
Source: tripadvisor.co.uk
We have spent many weeks in this great hotel. This is the best 4 star hotel you can get in guernsey( I have seen them all). The hotel is not right on the best but within walking distance. Everything about this hotel is high standard. The room furniture,the breakfast and the staff of course. The swimming pool is on the small size but will do. The hotel is divided into 2 main sections: the venue and the main hotel. The venue is about 3-4 minutes walk ( up hill ) from the main hotel. I found the rooms in the venue are much quieter. However, you to walk back to the main hotel for your breakfast and the pool. We have used the restaurant for evening meal as well, the food were fantastic. The hotel runs a free shuttle bus to the city centre and airport. It is about 10-15 minutes drive from the airport and 5-10 minutes from St Peter's. The main car park can be busy in the evenings but there is always a place to park in the venue. The hotel staff were so polite and helpful. This hotel is built on a hill so there are so many stairs and uphill walk in case you have some difficulties. We have stayed in this hotel ( both as couple and single) for a total period of six weeks. We have tried other hotels: this is the best.
Source: tripadvisor.co.uk
We took advantage of the Quidsin offer and had a fantastic time from being greeted by the reception staff to checking out. The weather was awful but we started our stay with a glass of complimentary champagne which certainly made the day more cheerful. We were shown to our silver room which was stunning with lovely decoration and many thoughtful extras including gorgeous Elemis products and local fudge! We decided to have afternoon tea in the lounge which was so cosy with sumptuous settees and open fire, fantastic for such an awful day, the homemade scones and Guernsey cream were the best we had ever tasted and we settled in to read books we had chosen from the hotel library. Dinner was an absolute treat, with the pigeon main course and sloe gin jelly and meringue desert being the highlight. Throughout service was attentive. We topped the evening off by with our complimentary cocktails. We slept fantastically in a very comfortable bed and awoke refreshed ready for breakfast, which was great quality. All in all we cannot fault our stay and will certainly visit again.
Source: tripadvisor.co.uk
We were allowed to check in four hours early which was a good start, good view from the balcony of Fermain Bay, the hotel is located at the top of the bay which is a wonderful quite, pebble beach with a small but very nice bistro. Breakfast was A+, for afternoon tea there are better options on the Island. The amenities that you get here are the same as you would get in a good London hotel at double the price. Over all a satisfying experience
Source: tripadvisor.co.uk
My sister & I stayed here from 30 October - November & had a wonderful, relaxing time. Our booking was with premier holidays which was very easy with further confirmation directly witth via email & telephone. Fermain Valley is in a lovely quiet location near to a sandy beach, and a short walk to the nearest village. We have not been to Guernsey before but despite the weather we had a wonderful time, Guernsey is a lovely Island with great beaches & very friendly people. You don't really need to have to hire a car to see the rest of the island but we did. No where is very far to drive. Even though the weather was not too good for the 3/4 days the hotel staff, in particular Gavin and the restaurant made the stay very pleasant indeed. They were really friendly and a great help, a big thanks to you all. We had a lovely room with a sea view, fruit and nice toiletries. There was plenty of hot water & excellent heating when it got a bit chilly at night. The rooms were bright, clean, with seaview balcony & thoroughly cleaned with fresh towels if you wanted (every day) which we appreciated. We found throughout the hotel the same high standard of cleaniness & the pool a delight, the gardens well looked after too. The food was really very good indeed and healthy with an enormous breakfast buffet with a wide range of fresh hot and cold selection which kept us going most of the day. The three course evening meal was excellent too with good service in pleasant surroundings. We would definately recomment this hotel & hope to 'escape' to Fermain Valley hotel again next year. Good luck you all work very hard to ensure your guests have a wonderful such a lovely relaxing break. Gill & Gail from Lincolnshire & Colchester.
Source: tripadvisor.co.uk
We came here for Sunday lunch with extended family to celebrate my mum's 70th. Great food, great value. Even though we came at the tail-end of a busy Sunday lunch time the service was also very good. And the barman mixes an excellent Bloody Mary. As a group, everyone loved it. One suggestion for improvement: make life easier for the parents and bring the kids' meals out first!
Source: tripadvisor.co.uk
Myself and a friend who was visiting ate here on friday night, being a local and never having been here before decided to try it out after hearing good things about it. We ate in the restaurant upstairs and were greeted and taken to our table straight away. The service was brilliant and we never had to ask for anything, staff were friendly and really made our night. The food was better than I was expecting for a tennerfest. Nothing to fault about this place.
Source: tripadvisor.co.uk
We have recently returned from a three night break here celebrating my birthday. A great success. We were on a special offer which included a cream tea (fab and fattening). The staff at the hotel were extremely friendly and efficient and attended to our every need. The room was just as described with a beautiful view down the valley to the sea. The bathroom was rather small but beautifully clean with Elemis toiletries and lovely fluffy bathrobes. Nice touches were the bowl of fruit on arrival and a decanter of sherry (which was replenished each day). It happened to be at Tennerfest time and the hotel was the only place on the island that kept to the £10 menu. Consequently it was full every evening (and also at lunch time I believe). The menu was very extensive and the standard of food excellent. You do need to be quite fit as the hotel is situated halfway down an extremely steep hill, so you have to tackle it when you want to visit the beach or St Peter Port, which is by the way about a twenty min. walk. It is downhill all the way so is easy walking. Advise you come back by bus. There is a very good bus service and you can travel all round the island for £1.
Source: tripadvisor.co.uk
I ate at this hotel only the other week on the fabulous tennerfest menu. I can honestly say hand on heart that the soup was not watered down and my partners fish pie was not 'water with mash' added to it. He thoroughly enjoyed his meal, as did I. Yes the restaurant was heaving and I am confident that if the food was so bad as MD (a previous review) had said it was then surely the restaurant would be empty. It makes me so cross when people write such awful things that are simply not true.
The atmosphere was lifted, maybe a little hectic but buzzing. The only corridors I know of are up where the rooms are and I am confident there were no people eating up there.
Well done Fermain Valley Hotel for being so busy and remaining to serve good food for Tennerfest and literally for only a tenner...
The atmosphere was lifted, maybe a little hectic but buzzing. The only corridors I know of are up where the rooms are and I am confident there were no people eating up there.
Well done Fermain Valley Hotel for being so busy and remaining to serve good food for Tennerfest and literally for only a tenner...
Source: tripadvisor.co.uk
