Great location, excellent facilities, superb restaurants (3 of them) but the best thing about this hotel is the staff, who are friendly, helpful and welcoming.

Great for holiday or business but bring a power extension as the rooms have shockingly sparse lower for the 21st century. Feels more like an 80s boarding house

Lovely hotel beautiful views and lovely gardens. The staff are very friendly.

Beautiful hotel and excellent service! See u in the summer ....

very comfortable as always great four star hotel in a five star location

Very nice views and in the heart of nature, very good to relax

Saturday afternoon BBQ, excellent good value for money

Lovely hotel in beautiful surroundings

Fantastic valley veiws that extends out to sea

Cool view

Very nice

Lovely hotel

Een heerlijk 4 sterren hotel gelegen op wat voor ons betreft het mooiste stukje Guernsey. Het hotel bestaat uit een hoofdgebouw en een bijgebouw met daar tussen een prachtige tuin. onze kamer was in het bijgebouw waar helaas geen lift aanwezig is. Voor ons geen probleem, maar wel belangrijk om te weten. Dit was overigens ook keurig van te voren door het Hotel bij ons gemeld. Onze kamer had een rustige en typisch engelse styling en door dat het een hoekkamer was lekker veel licht van buiten. enige nadeel aan deze kamer was het douchen in de badkuip. Verder is het Hotel voorzien van een aantal top restaurants met heerlijk eten en vriendelijke bediening. Het zwembad stelt niet veel voor maar is wel even lekker verfrissend tijdens warm weer. Er ontbreekt verder aan niets !!!

Si vous aimez le réveil à 6.30 du matin... Perfect... C est l heure du premier avion en plein atterrissage qui passe juste.... Au dessus de l hôtel. Incroyable.

Angefangen vom Empfang bis hinein zur Verabschiedung alles apererer. Wirklich eine Empfehlung. Toller Ausblick aufs Meer und eine traumhafte Bucht, welche ,an durch den idyllischen Garten erreicht.

Excellent hotel
Accueil parfait
Tres bonne situation

Muito bem

The staff are very helpful and friendly. Shuttle bus to airport is a real bonus.

The room was comfortable and had everything I needed, would stay here again

Lovely Hotel, just a shame that the room I had was in the Annex building located at the top of a steep hill.
Friendly staff, great food, lovely area!

Despite being engulfed in fog, we enjoyed our stay in November 2017.all our needs were met within a very fair tariff.I would return.Friendly staff and good service .I just cannot recall what we ate! Enjoy

Travelled to Guernsey in November (off season) for the sole purpose of visiting my sister at Greenacres, a nursing home close by. Chose Fermain Valley Hotel due to proximity to Greenacres and I hit the jackpot! A factor I had not taken into consideration was the hotel complementary availability of a driver to take and pick me up from wherever needed (Pablo and Damien), I used them every day during my six night stay. Many lounge areas and a very quiet, comfortable library. Hotel had quite a few Tearoom visitors in the afternoon and the refreshments were mouth watering to look at! The staff were very helpful and welcoming - Michaela in reception was particularly charming.

I enjoyed an excellent cooked breakfast every morning with wide variety, Mixture of appetizing dinner cuisine offered in their two restaurants (one steak house, one Mexican) but as I only had breakfast I cannot comment about quality. The hotel was hoppin' Friday and Saturday evenings and obviously frequented by local residents.

Expect to visit Guernsey again in the not too distant future and Fermain Valley will be my choice for accommodation! I will request a room in the lower main building which overlooks the ocean and is quiet with easy access to the beach.

Good booking through TravelAdvisor.

my huband, daughter (14) and I stayed at this hotel in October 2018. We booked on line and were collected from the airport in their car, no extra cost to us. A short journey to our accommodation with great company from the driver. We were swiftly checked in and our room was large, roomy and tastefully decorated.
There were several restaurants on site with exceptional food and service. A lovely warm swimming pool and sauna, its own beach. The walk to and from the beach was very steep the driver offered to collect us from the beach if we wanted him to. We didnt but was great to have the offer.

We used the bus service so easy to get around the island. Each journey costs £1 or buy a puffin card, even cheaper. We got the bus into St Peters Port one day and just missed the bus we didnt want to wait and rang the hotel and they collected us. It was very much appreciated.

Very friendly staff with great service. Would I return? Most definitely.

Selected because of '4 nights for price of 3' and 'flights included' package, this was a step into the unknown at first. However, from first phone contact to arrange airport transfers to the end of our stay the Fermain Valley team were excellent.
Quiet time of year with not many around but the room (in the lower main hotel) was excellent, had everything we needed and stunning sea view - spot on with the unseasonably good Oct/Nov weather. Breakfasts ample, good and despite the main restaurant being closed off-season in the evening, the in-house Rock Garden steak restaurant was a great alternative and, after a busy day exploring, also provided a friendly, prompt room service. Didn't use the tea room other than to sit in but St Peter Port locals using it for a drop-in treat is a good pointer.
Situation is also good with about an easy 20-25 min walk into town as a morning freshener - or just take the complimentary hotel bus! Also a more adventurous cliff/coastal path from Fermain Bay into town if you prefer. Finally, Guernsey buses go everywhere, have a stop at end of the hotel drive, are regular and v.economical - they, plus a bit of walking, cover the entire island with no need to hire a car.
Overall, we wanted a quiet, very comfortable and well-looked after break for 2 and got just that. Our thanks to all at the Fermain Valley for their efforts where nothing seemed to be too much trouble for them.

An unusual aspect of this hotel is that it is in two quite widely separated buildings, one being up close to the road between the airport and St Peter Port, and the other being a couple of hundred yards down through the gardens, with its own vehicle entrance/drop off and parking. I can't comment on the upper building because I have never stayed there, but I suggest that at the time of booking you should make sure which building you might be in. The two are very different in character, and maybe should be marketed as two separate establishments with some shared facilities.

Personally I value a bit of peace and quiet, and Guernsey is a small island, so I want to see the sea. For those reasons I would always choose Fermain Valley's main lower building. And if a room is available there, I will always return.

Fermain Valley's main lower building is a charming and comfortable hotel, beautifully located in what is effectively its own wooded valley looking out across the sea to Jersey. I've stayed there three times now, and I empathised with another recent contributor to this site who clearly had not been alerted to the fact of the hotel having two such different buildings, and was very frustrated and disappointed by his experience.

Having said that, the same contributor was downright rude in the review. I can't say how that negativity kicked off, but I believe that a lot of what you get from a hotel is what you bring to a hotel, and at Fermain Valley I have never experienced anything less than efficient friendliness from reception staff and all others.

It's a complicated building with some hidden gems: the library, for example, small but very comfortable, and the more widely advertised indoor pool. On my first visit I was pleased to be offered a tour of the hotel by the receptionist on duty. I might not have
found those other rooms otherwise.

Bedrooms no problem: there are of various quality levels, of which I chose Gold. These are of a good size, including a pleasant sitting area (two armchairs, fruit bowl, welcoming decanter of sherry) and with nice sea-view balconies. These and slightly smaller Silver rooms are in the modern spur to the original building in the valley. Platinum rooms are in the original valley building, varying in size.

Breakfasts were good: hotel breakfasts are important to me, and in addition to the Continental offerings, there was a nice variety of fresh-cooked options.

During this winter season there was/is a catering limitation, and again this is something to be aware of. The Ocean Restaurant is closed for the winter season, so staying in for an evening will involve either room service (which is good) or a trip to the Rock Garden brasserie. In some ways I really like the RG -- welcoming, stimulating, nice food -- but on Friday nights I will tend to let the 20-somethings have their loud and wonderful time there. I love it and them -- just can't hear through the joyful Friday night din.

I would emphasise that there is no noise disturbance in the bedrooms.

Saturdays are calmer and with the RG's strong focus on steak, there is some delicious food here: which helpfully can be ordered and priced by the 100 grams.

If you have no car in the island, a practical benefit from Fermain Valley is the complimentary shuttle service. Check times and book. The bus service is also efficient. If you do have a car, you may park either in the upper car park or the lower.