Fermain Valley Hotel
Latest Reviews
We’ve stayed here many times before and will definitely stay again. Claire (Reservations Team) was amazing and went a long way over and above what would be expected in order to make my husbands birthday perfect - I can’t thank Claire enough. Her hard work was appreciated more than she knows and she genuinely cared that things were as perfect as they could be.
We have always found the staff to be friendly and professional. The breakfast service was efficient and plentiful to set you up for the day. Maria who covered breakfast service and the tea room whilst we were there is an absolute gem - she was very good at making sure any outstanding little details (if there were any) were completed before you asked for them. This is a sign of a great hospitality employee with an eagle eye!
Our room was well maintained and cleaned during our stay. I really would like to know who cleans your room as it’s always nice to say thank you and acknowledge when people have done a good job - this was included in my feedback to the hotel.
The tea room has cakes to die for (if you can fit any on after breakfast)! 🍰 The lounge is a very comfortable and relaxing room to sit in if the weather is inclement or you just need to recharge.
I do agree with another comment which has been made on here about the outdoor furniture not being set up to maximise the glorious weather over Easter but I suppose they had their reasons. It didn’t affect us too much as we were out and about anyway but I can understand people may have been frustrated. I have spent many a happy afternoon on the terrace enjoying the view, the cakes and the peace and quiet.
We have always found the staff to be friendly and professional. The breakfast service was efficient and plentiful to set you up for the day. Maria who covered breakfast service and the tea room whilst we were there is an absolute gem - she was very good at making sure any outstanding little details (if there were any) were completed before you asked for them. This is a sign of a great hospitality employee with an eagle eye!
Our room was well maintained and cleaned during our stay. I really would like to know who cleans your room as it’s always nice to say thank you and acknowledge when people have done a good job - this was included in my feedback to the hotel.
The tea room has cakes to die for (if you can fit any on after breakfast)! 🍰 The lounge is a very comfortable and relaxing room to sit in if the weather is inclement or you just need to recharge.
I do agree with another comment which has been made on here about the outdoor furniture not being set up to maximise the glorious weather over Easter but I suppose they had their reasons. It didn’t affect us too much as we were out and about anyway but I can understand people may have been frustrated. I have spent many a happy afternoon on the terrace enjoying the view, the cakes and the peace and quiet.
Source: tripadvisor.co.uk
I have visited all the restaurants and stayed overnight in the hotel in the space of a year and standards have have been consistent over all the Fermain Valley Hotel areas. But this review is for the hotel itself.
I feel like this is such a great place to 'escape' even though it was only for 1 night in my case. I loved the indoor pool with colour changing lights. The pool was open until late at night compared to other hotels I have been to. There was a colourful selection of tea packets in the room as well as the fruit and sherry. The view was brilliant, the room had a balcony with the sea visible in the morning. The hotel's location is reminiscent of a cove in Jamaica. I frequently walk down to the beautiful bay so the scenery is familiar but it still felt like an exotic holiday when I was at the hotel!
The reception employee was welcoming and professional, cheerily pointing out the fruit and free things in our room. I could not hear any noise from the surroundings at night. Everything I used in the room was working fine.
I love Fermain Valley Hotel!
I feel like this is such a great place to 'escape' even though it was only for 1 night in my case. I loved the indoor pool with colour changing lights. The pool was open until late at night compared to other hotels I have been to. There was a colourful selection of tea packets in the room as well as the fruit and sherry. The view was brilliant, the room had a balcony with the sea visible in the morning. The hotel's location is reminiscent of a cove in Jamaica. I frequently walk down to the beautiful bay so the scenery is familiar but it still felt like an exotic holiday when I was at the hotel!
The reception employee was welcoming and professional, cheerily pointing out the fruit and free things in our room. I could not hear any noise from the surroundings at night. Everything I used in the room was working fine.
I love Fermain Valley Hotel!
Source: tripadvisor.co.uk
Enjoyed my short stay here, room was good view was good restaurant served a decent burger as well , staff were helpful and the cooked breakfast was lovely .
All in all a pleasant stay.
The room had a sea view also
All in all a pleasant stay.
The room had a sea view also
Source: tripadvisor.co.uk
Spent the weekend at the hotel with the family in one of their bigger rooms overlooking the sea. And enjoyed it immensely. Our room was huge with a separate hallway with the bathroom off it. Fruit and a sherry decanter made for a good welcome.
Hotel has a swimming pool, two restaurants (one steak and one Mexican) and it’s own breakfast room. It also has a coffee lounge which does snacks and cake along with very good coffee. Staff are welcoming and helpful and the hotel has a shuttle bus you can book for trips out or runs to the airport. They also booked our restaurant on Saturday and the shuttle leaving us with almost nothing to do but enjoy the food.
Two things to note. The restaurants both got very busy on Friday/Saturday meaning we had to eat out on the Saturday. That’s ok but with a 2 1/2 year old we almost passed her ability to cope time (parents will understand) so I’d suggest you check availability early if you don’t want to eat out.
The other thing to note is that some rooms are at the top of the hill (about 3 mins through) the gardens which might be a challenge for some. Although pretty sure the shuttle bus might be able to help.
Lovely hotel good staff and great views/location. Well worth it.
Hotel has a swimming pool, two restaurants (one steak and one Mexican) and it’s own breakfast room. It also has a coffee lounge which does snacks and cake along with very good coffee. Staff are welcoming and helpful and the hotel has a shuttle bus you can book for trips out or runs to the airport. They also booked our restaurant on Saturday and the shuttle leaving us with almost nothing to do but enjoy the food.
Two things to note. The restaurants both got very busy on Friday/Saturday meaning we had to eat out on the Saturday. That’s ok but with a 2 1/2 year old we almost passed her ability to cope time (parents will understand) so I’d suggest you check availability early if you don’t want to eat out.
The other thing to note is that some rooms are at the top of the hill (about 3 mins through) the gardens which might be a challenge for some. Although pretty sure the shuttle bus might be able to help.
Lovely hotel good staff and great views/location. Well worth it.
Source: tripadvisor.co.uk
Another lovely stay, but absolutely 5 stars this time thanks to C on reception making a real effort to accommodate all of our (rather large) team for dinner despite a booked out restaurant... she came up with an ingenious plan, welcomed us warmly and we had a super evening! Many many thanks!
Source: tripadvisor.co.uk
Overall, we enjoyed our 4 night stay in a balcony room with a stunning view of the sea between the mature trees and cliffs that lead down to Fermain Bay. The birdsong every morning is delightful and, on a clear night, the dark sky is amazing. Unfortunately, have to agree with previous review that some of the front of house staff need more training to fit the level expected at 4*.
Source: tripadvisor.co.uk
A superb hotel , very clean with lots of facilities including small indoor swimming pool. Complimentary sherry in room and slippers. Rooms of an excellent standard with plenty of cupboard space, high quality tea and coffee , biscuits, shampoos , bottled water , fresh fruit , iron, hairdryer , toweling robes etc. The annex is quite a trek down a steep hill to the main hotel (through pretty gardens). Ok if not raining and no mobility problems! Disappointed Ocean bar and restaurant not open as March. You have to book in the two restaurants that are open and tough luck if they are already fully booked. Staying in a hotel of this caliber you'd think you could eat an evening meal there if required. Staff tried hard to please and one member of staff outstanding who served us breakfast and in the Rock Garden restaurant, Lucia, was lovely and helpful, making us feel special. We had room service one evening (as no room in restaurants) and would recommend doing that - very nice and saved going into town. The hotel runs its own "taxi" for airport transfers and lifts into town - very useful and helpful driver - saves time and money. The hotel is near good bus routes in and out of town and around island.
Source: tripadvisor.co.uk
Whilst off season (which we prefer) and the main restaurant closed the hotel was warm and welcoming. The rooms overlooking the sea are very well appointed, complimentary sherry and fruit are a nice plus.
Staff are professional and attentive, particular thanks to Cristina on reception.
Staff are professional and attentive, particular thanks to Cristina on reception.
Source: tripadvisor.co.uk
A very relaxing one night break. Staff were great, very welcoming. We had a gold room . Decanter of Sherry in the room was a lovely addition . Having your own sky tv box,to allow you your own personal tv programme choice was lovely .
Source: tripadvisor.co.uk
wedding anniversary one night stay services and quality very good, attentive and friendly staff immaculate and clean room deserves my maximum rating, I recommend and I will certainly return thank you very much
Source: tripadvisor.co.uk
We had a gold room. Lovely, balcony walk in shower with heated floor and comfy bed. Two great restruants in the main building lovely food and menu's. Really nice breakfast, the only thing missing was s fridge. But curiously you get a decanter of sherry. But lovely stay.
Source: google.com
Wonderfull hotel very stylish decorated. Staff very friendly and helpfull and great service. They remember all kind of things. Who drinks still water, were you’ve been and so on. International staff & good english speaking. Very nice rooms. Rooms with balcony are more cooler but without balcony are more spacious. Fantastic garden with path to the Beach, amazing area. Beach and Cliff path wiTh fantastic views and excess to beaches.
Resort has a tearoom with home Made cakes And 3 restaurants Buho (mexican), Ocean Eats (greek) all great Food, especially loved Rock Garden (steak), Lovely breakfast with continental and a la cart included.
Love to come back to this resort.
Resort has a tearoom with home Made cakes And 3 restaurants Buho (mexican), Ocean Eats (greek) all great Food, especially loved Rock Garden (steak), Lovely breakfast with continental and a la cart included.
Love to come back to this resort.
Source: google.com
A stunning location, staff are warm and welcoming and very attentive. The food at the Rock Garden was cooked to perfection, service was excellent, hopefully we will be back very soon, highly recommend for a relaxing break.
Source: google.com
Idyllic view and quietness. Disappointing food. The chicken burger tasted like the chicken was days old and cooked in another dish, it did not taste of chicken. Lovely staff.
Source: google.com
Great for holiday or business but bring a power extension as the rooms have shockingly sparse lower for the 21st century. Feels more like an 80s boarding house
Source: google.com
Lovely hotel, great rooms, great food, great drinks, great breakfast, cannot complain!
Source: google.com
Really nice hotel and bar in a great location 10 minutes walk down the hill to a lovely beach for swimming
Source: google.com
Lovely hotel beautiful views and lovely gardens. The staff are very friendly.
Source: google.com
Quite nice hotel with 3 restaurants, beautiful garden and fantastic sea view
Source: google.com
Beautiful hotel and excellent service! See u in the summer ....
Source: google.com
Lovely hotel, good food, friendly staff
Source: google.com
very comfortable as always great four star hotel in a five star location
Source: google.com
Very nice views and in the heart of nature, very good to relax
Source: google.com
Lovely hotel in beautiful surroundings
Source: google.com
Fantastic valley veiws that extends out to sea
Source: google.com
